---
description: Compare LiveAgent vs SAP Customer Data Cloud to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
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title: LiveAgent vs SAP Customer Data Cloud Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Social CRM Tools](/directory/31584/social-crm-tools/software) > [LiveAgent \<span\>vs\</span\> SAP Customer Data Cloud](https://www.capterra.co.nz/compare/102188/124034/liveagent/vs/sap-customer-data-cloud)

# Compare LiveAgent vs SAP Customer Data Cloud

Canonical: https://www.capterra.co.nz/compare/102188/124034/liveagent/vs/sap-customer-data-cloud

> Detailed comparison between LiveAgent and SAP Customer Data Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | SAP Customer Data Cloud |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 1777 | 8 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### SAP Customer Data Cloud

SAP Customer Data Cloud is built with the large enterprise in mind.

## Key features

### LiveAgent

- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Single Sign On
- Social Media Integration
- Surveys & Feedback

### SAP Customer Data Cloud

- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Single Sign On
- Social Media Integration
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.capterra.co.nz/software/102188/liveagent)
- [View SAP Customer Data Cloud Profile](https://www.capterra.co.nz/software/124034/sap-customer-data-cloud)
- [View Original Comparison](https://www.capterra.co.nz/compare/102188/124034/liveagent/vs/sap-customer-data-cloud)

-----

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