---
description: Compare LiveAgent vs chatlyn to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs chatlyn Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveAgent \<span\>vs\</span\> chatlyn](https://www.capterra.co.nz/compare/102188/1041687/liveagent/vs/chatlyn)

# Compare LiveAgent vs chatlyn

Canonical: https://www.capterra.co.nz/compare/102188/1041687/liveagent/vs/chatlyn

> Detailed comparison between LiveAgent and chatlyn. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | chatlyn |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1753 | 2 |
| **Starting Price** | US$15.00 | €49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### chatlyn

Hospitality, retail, hotels, hostels, resorts, tour operator and travel agencies.

## Key features

### LiveAgent

- API
- Activity Dashboard
- Activity Tracking
- Autoresponders
- CRM
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Email Management
- Feedback Management
- Inbox Management
- Multi-Channel Communication
- Multi-Language
- Personalisation
- Reporting & Statistics
- Social Media Integration
- Surveys & Feedback
- Template Management
- Third-Party Integrations
- Workflow Management

### chatlyn

- API
- Activity Dashboard
- Activity Tracking
- Autoresponders
- CRM
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Email Management
- Feedback Management
- Inbox Management
- Multi-Channel Communication
- Multi-Language
- Personalisation
- Reporting & Statistics
- Social Media Integration
- Surveys & Feedback
- Template Management
- Third-Party Integrations
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.capterra.co.nz/software/102188/liveagent)
- [View chatlyn Profile](https://www.capterra.co.nz/software/1041687/chatlyn)
- [View Original Comparison](https://www.capterra.co.nz/compare/102188/1041687/liveagent/vs/chatlyn)

-----

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