---
description: Compare Microsoft Outlook vs Shortwave to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft Outlook vs Shortwave Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Microsoft Outlook \<span\>vs\</span\> Shortwave](https://www.capterra.co.nz/compare/1010311/1027408/microsoft-outlook/vs/shortwave)

# Compare Microsoft Outlook vs Shortwave

Canonical: https://www.capterra.co.nz/compare/1010311/1027408/microsoft-outlook/vs/shortwave

> Detailed comparison between Microsoft Outlook and Shortwave. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft Outlook | Shortwave |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 2442 | 1 |
| **Starting Price** | - | US$9.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Videos | Live Online, Documentation, Videos |

## Best for

### Microsoft Outlook

Students and professionals, businesses of all sizes, educational institutions, etc.

### Shortwave

Anybody with a Gmail account who wants their inbox to work for them (and not the other way around).

## Key features

### Microsoft Outlook

- Archiving & Retention
- Collaboration Tools
- Contact Management
- Customisable Templates
- Email Monitoring
- Email Templates
- Inbox Management
- Mobile App
- Prioritisation
- Response Management
- Search/Filter

### Shortwave

- Alerts/Notifications
- Archiving & Retention
- Chat/Messaging
- Collaboration Tools
- Email Monitoring
- Inbox Management
- Prioritisation
- Real-Time Monitoring
- Response Management
- Search/Filter
- Workflow Management

## Links

- [View Microsoft Outlook Profile](https://www.capterra.co.nz/software/1010311/microsoft-outlook)
- [View Shortwave Profile](https://www.capterra.co.nz/software/1027408/shortwave)
- [View Original Comparison](https://www.capterra.co.nz/compare/1010311/1027408/microsoft-outlook/vs/shortwave)

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