---
description: Learn more about Abacus Cloud price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Abacus Cloud Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Abacus Cloud](/software/53608/abacus-cloud) > [Abacus Cloud Alternatives](https://www.capterra.co.nz/alternatives/53608/abacus-cloud)

# Alternatives to Abacus Cloud

Canonical: https://www.capterra.co.nz/alternatives/53608/abacus-cloud

> Explore the top alternatives to Abacus Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **3CX** — 4.4/5 (465 reviews) — 3CX is an all in one call center solution for calls \& chats. Includes advanced call queues, reporting, recording, and CRM integration
   - [View profile](https://www.capterra.co.nz/software/158704/3cx)
   - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/53608/158704/abacus-cloud/vs/3cx)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/53608/164283/abacus-cloud/vs/zendesk)
3. **Ringover** — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.co.nz/software/169627/ringover)
   - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/53608/169627/abacus-cloud/vs/ringover)
4. **Convoso** — 4.5/5 (386 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
   - [View profile](https://www.capterra.co.nz/software/76768/cloud-predictive-dialer)
   - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/53608/76768/abacus-cloud/vs/cloud-predictive-dialer)
5. **DialedIn CCaaS** — 4.8/5 (314 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.co.nz/software/29589/callcenternow)
   - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/29589/53608/callcenternow/vs/abacus-cloud)
6. **Nextiva** — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.co.nz/software/175788/nextiva)
   - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/53608/175788/abacus-cloud/vs/nextiva)
7. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning call center and help desk software, now UP TO 75% OFF. Easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/53608/102188/abacus-cloud/vs/liveagent)
8. **Readymode** — 4.6/5 (136 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.co.nz/software/136728/readymode)
   - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/53608/136728/abacus-cloud/vs/readymode)
9. **CallHippo** — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.co.nz/software/159578/callhippo)
   - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/53608/159578/abacus-cloud/vs/callhippo)
10. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
    - [View profile](https://www.capterra.co.nz/software/110588/calabrio-one-suite)
    - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/53608/110588/abacus-cloud/vs/calabrio-one-suite)
11. **Amazon Connect** — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
    - [View profile](https://www.capterra.co.nz/software/1017140/amazon-connect)
    - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/53608/1017140/abacus-cloud/vs/amazon-connect)
12. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
    - [View profile](https://www.capterra.co.nz/software/136894/xcally)
    - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/53608/136894/abacus-cloud/vs/xcally)
13. **Aircall** — 4.2/5 (458 reviews) — AI-powered call center software for customer-centric teams. Easily integrate with 250+ CRMs and other business tools to grow your busin
    - [View profile](https://www.capterra.co.nz/software/144486/aircall)
    - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/53608/144486/abacus-cloud/vs/aircall)
14. **uContact** — 4.5/5 (81 reviews) — All-in-On Contact Center Solution / Multichannel / Dialers: Predictive, Progressive, Power, Preview - IVR - SMS - Web Chat
    - [View profile](https://www.capterra.co.nz/software/115213/ucontact)
    - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/53608/115213/abacus-cloud/vs/ucontact)
15. **Dialshree** — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
    - [View profile](https://www.capterra.co.nz/software/144944/dialshree)
    - [Compare vs Abacus Cloud](https://www.capterra.co.nz/compare/53608/144944/abacus-cloud/vs/dialshree)

## Related Categories

- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/53608/abacus-cloud)
- [View Product Profile](https://www.capterra.co.nz/software/53608/abacus-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/53608/Abacus-Cloud/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/53608/abacus-cloud> |
| en-AU | <https://www.capterra.com.au/alternatives/53608/abacus-cloud> |
| en-CA | <https://www.capterra.ca/alternatives/53608/abacus-cloud> |
| en-GB | <https://www.capterra.co.uk/alternatives/53608/abacus-cloud> |
| en-IE | <https://www.capterra.ie/alternatives/53608/abacus-cloud> |
| en-IL | <https://www.capterra.co.il/alternatives/53608/abacus-cloud> |
| en-IN | <https://www.capterra.in/alternatives/53608/abacus-cloud> |
| en-NZ | <https://www.capterra.co.nz/alternatives/53608/abacus-cloud> |
| en-SG | <https://www.capterra.com.sg/alternatives/53608/abacus-cloud> |
| en-ZA | <https://www.capterra.co.za/alternatives/53608/abacus-cloud> |
| es | <https://www.capterra.es/alternatives/53608/abacus-cloud> |
| es-AR | <https://www.capterra.com.ar/alternatives/53608/abacus-cloud> |
| es-CL | <https://www.capterra.cl/alternatives/53608/abacus-cloud> |
| es-CO | <https://www.capterra.co/alternatives/53608/abacus-cloud> |
| es-CR | <https://www.capterra.co.cr/alternatives/53608/abacus-cloud> |
| es-DO | <https://www.capterra.do/alternatives/53608/abacus-cloud> |
| es-EC | <https://www.capterra.ec/alternatives/53608/abacus-cloud> |
| es-MX | <https://www.capterra.mx/alternatives/53608/abacus-cloud> |
| es-PA | <https://www.capterra.com.pa/alternatives/53608/abacus-cloud> |
| es-PE | <https://www.capterra.pe/alternatives/53608/abacus-cloud> |
| fr | <https://www.capterra.fr/alternatives/53608/abacus-cloud> |
| fr-BE | <https://fr.capterra.be/alternatives/53608/abacus-cloud> |
| fr-CA | <https://fr.capterra.ca/alternatives/53608/abacus-cloud> |
| fr-LU | <https://www.capterra.lu/alternatives/53608/abacus-cloud> |

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