---
description: Learn more about Barista price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Barista Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Barista](/software/202592/barista) > [Barista Alternatives](https://www.capterra.co.nz/alternatives/202592/barista)

# Alternatives to Barista

Canonical: https://www.capterra.co.nz/alternatives/202592/barista

> Explore the top alternatives to Barista. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs Barista](https://www.capterra.co.nz/compare/164283/202592/zendesk/vs/barista)
2. **LiveAgent** — 4.7/5 (1783 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs Barista](https://www.capterra.co.nz/compare/102188/202592/liveagent/vs/barista)
3. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.co.nz/software/202528/milvus)
   - [Compare vs Barista](https://www.capterra.co.nz/compare/202528/202592/milvus/vs/barista)
4. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs Barista](https://www.capterra.co.nz/compare/124981/202592/freshdesk/vs/barista)
5. **LiveChat** — 4.6/5 (1723 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.nz/software/62194/livechat)
   - [Compare vs Barista](https://www.capterra.co.nz/compare/62194/202592/livechat/vs/barista)
6. **BeyondTrust Remote Support** — 4.6/5 (2010 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
   - [View profile](https://www.capterra.co.nz/software/86962/bomgar)
   - [Compare vs Barista](https://www.capterra.co.nz/compare/86962/202592/bomgar/vs/barista)
7. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
   - [View profile](https://www.capterra.co.nz/software/177094/supremo-remote-desktop)
   - [Compare vs Barista](https://www.capterra.co.nz/compare/177094/202592/supremo-remote-desktop/vs/barista)
8. **Freshservice** — 4.5/5 (720 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.nz/software/132997/freshservice)
   - [Compare vs Barista](https://www.capterra.co.nz/compare/132997/202592/freshservice/vs/barista)
9. **ServiceNow** — 4.5/5 (348 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.co.nz/software/152871/servicenow)
   - [Compare vs Barista](https://www.capterra.co.nz/compare/152871/202592/servicenow/vs/barista)
10. **Raiseaticket** — 4.7/5 (46 reviews) — Raiseaticket is a free cloud-based help desk software that enables users to manage customer support tickets and service requests.
    - [View profile](https://www.capterra.co.nz/software/182383/raiseaticket)
    - [Compare vs Barista](https://www.capterra.co.nz/compare/182383/202592/raiseaticket/vs/barista)
11. **Zoho Desk** — 4.5/5 (2212 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.co.nz/software/169505/zoho-desk)
    - [Compare vs Barista](https://www.capterra.co.nz/compare/169505/202592/zoho-desk/vs/barista)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio is a conversational AI tool capable of automating up to 64% of incoming customer communication. No code, plug and play.
    - [View profile](https://www.capterra.co.nz/software/144040/tidio-chat)
    - [Compare vs Barista](https://www.capterra.co.nz/compare/144040/202592/tidio-chat/vs/barista)
13. **Crisp** — 4.6/5 (147 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
    - [View profile](https://www.capterra.co.nz/software/151292/crisp)
    - [Compare vs Barista](https://www.capterra.co.nz/compare/151292/202592/crisp/vs/barista)
14. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
    - [View profile](https://www.capterra.co.nz/software/173025/help-desk-software)
    - [Compare vs Barista](https://www.capterra.co.nz/compare/173025/202592/help-desk-software/vs/barista)
15. **SysAid** — 4.5/5 (519 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
    - [View profile](https://www.capterra.co.nz/software/107225/sysaid)
    - [Compare vs Barista](https://www.capterra.co.nz/compare/107225/202592/sysaid/vs/barista)

## Related Categories

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/202592/barista)
- [View Product Profile](https://www.capterra.co.nz/software/202592/barista)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/202592/barista> |
| de-AT | <https://www.capterra.at/alternatives/202592/barista> |
| de-CH | <https://www.capterra.ch/alternatives/202592/barista> |
| en | <https://www.capterra.com/p/202592/Barista/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/202592/barista> |
| en-AU | <https://www.capterra.com.au/alternatives/202592/barista> |
| en-CA | <https://www.capterra.ca/alternatives/202592/barista> |
| en-GB | <https://www.capterra.co.uk/alternatives/202592/barista> |
| en-IE | <https://www.capterra.ie/alternatives/202592/barista> |
| en-IL | <https://www.capterra.co.il/alternatives/202592/barista> |
| en-IN | <https://www.capterra.in/alternatives/202592/barista> |
| en-NZ | <https://www.capterra.co.nz/alternatives/202592/barista> |
| en-SG | <https://www.capterra.com.sg/alternatives/202592/barista> |
| en-ZA | <https://www.capterra.co.za/alternatives/202592/barista> |

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