---
description: Learn more about ProProfs Knowledge Base price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Knowledge Base Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [ProProfs Knowledge Base](/software/200137/proprofs-knowledge-base) > [ProProfs Knowledge Base Alternatives](https://www.capterra.co.nz/alternatives/200137/proprofs-knowledge-base)

# Alternatives to ProProfs Knowledge Base

Canonical: https://www.capterra.co.nz/alternatives/200137/proprofs-knowledge-base

> Explore the top alternatives to ProProfs Knowledge Base. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers a smart knowledge base for self-service that integrates seamlessly into it's help desk software.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/164283/200137/zendesk/vs/proprofs-knowledge-base)
2. **Helpjuice** — 4.7/5 (104 reviews) — Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages
   - [View profile](https://www.capterra.co.nz/software/130533/helpjuice)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/130533/200137/helpjuice/vs/proprofs-knowledge-base)
3. **Guru** — 4.8/5 (640 reviews) — The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically.
   - [View profile](https://www.capterra.co.nz/software/145390/guru)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/145390/200137/guru/vs/proprofs-knowledge-base)
4. **Connecteam** — 4.6/5 (5318 reviews) — Knowledge Management for Frontline Teams - Policies, Guides, Manuals \& Resources
   - [View profile](https://www.capterra.co.nz/software/153140/connecteam)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/153140/200137/connecteam/vs/proprofs-knowledge-base)
5. **Confluence** — 4.5/5 (3720 reviews) — Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed.
   - [View profile](https://www.capterra.co.nz/software/136446/confluence)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/136446/200137/confluence/vs/proprofs-knowledge-base)
6. **Document360** — 4.7/5 (292 reviews) — AI-Powered Knowledge Management for seamless knowledge transfer and reduced information silos.
   - [View profile](https://www.capterra.co.nz/software/177031/document360)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/177031/200137/document360/vs/proprofs-knowledge-base)
7. **Freshservice** — 4.6/5 (803 reviews) — Empower self-service and deflect routine requests with Freshservice’s AI-native knowledge management and unified search.
   - [View profile](https://www.capterra.co.nz/software/132997/freshservice)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/132997/200137/freshservice/vs/proprofs-knowledge-base)
8. **LiveAgent** — 4.7/5 (1789 reviews) — Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/102188/200137/liveagent/vs/proprofs-knowledge-base)
9. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.co.nz/software/61368/salesforce)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/61368/200137/salesforce/vs/proprofs-knowledge-base)
10. **Yonyx** — 4.7/5 (259 reviews) — Decision tree driven interactive guides that plug into most KB \& CRM systems. Follow business processes in an interactive manner.
    - [View profile](https://www.capterra.co.nz/software/130406/agi-self-service)
    - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/130406/200137/agi-self-service/vs/proprofs-knowledge-base)
11. **IT Glue** — 4.6/5 (342 reviews) — IT Glue helps IT professionals track, find and know everything about their IT infrastructure in under 30 seconds.
    - [View profile](https://www.capterra.co.nz/software/170401/itglue)
    - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/170401/200137/itglue/vs/proprofs-knowledge-base)
12. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
    - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
    - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/124981/200137/freshdesk/vs/proprofs-knowledge-base)
13. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.co.nz/software/136189/salesforce)
    - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/136189/200137/salesforce/vs/proprofs-knowledge-base)
14. **Zoho Desk** — 4.5/5 (2216 reviews) — With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's.
    - [View profile](https://www.capterra.co.nz/software/169505/zoho-desk)
    - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/169505/200137/zoho-desk/vs/proprofs-knowledge-base)
15. **KnowledgeOwl** — 4.8/5 (240 reviews) — KnowledgeOwl is user-friendly knowledge base software, perfect for creating searchable knowledge base websites for teams and customers.
    - [View profile](https://www.capterra.co.nz/software/132902/knowledgeowl)
    - [Compare vs ProProfs Knowledge Base](https://www.capterra.co.nz/compare/132902/200137/knowledgeowl/vs/proprofs-knowledge-base)

## Related Categories

- [Knowledge Management Software](https://www.capterra.co.nz/directory/30094/knowledge-management/software)
- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)
- [Knowledge Base Software](https://www.capterra.co.nz/directory/32454/knowledge-base/software)
- [IT Documentation Software](https://www.capterra.co.nz/directory/33755/it-documentation/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/200137/proprofs-knowledge-base)
- [View Product Profile](https://www.capterra.co.nz/software/200137/proprofs-knowledge-base)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/200137/proprofs-knowledge-base> |
| de-AT | <https://www.capterra.at/alternatives/200137/proprofs-knowledge-base> |
| de-CH | <https://www.capterra.ch/alternatives/200137/proprofs-knowledge-base> |
| en | <https://www.capterra.com/p/138631/ProProfs-Knowledge-Base/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/200137/proprofs-knowledge-base> |
| en-AU | <https://www.capterra.com.au/alternatives/200137/proprofs-knowledge-base> |
| en-CA | <https://www.capterra.ca/alternatives/200137/proprofs-knowledge-base> |
| en-GB | <https://www.capterra.co.uk/alternatives/200137/proprofs-knowledge-base> |
| en-IE | <https://www.capterra.ie/alternatives/200137/proprofs-knowledge-base> |
| en-IL | <https://www.capterra.co.il/alternatives/200137/proprofs-knowledge-base> |
| en-IN | <https://www.capterra.in/alternatives/200137/proprofs-knowledge-base> |
| en-NZ | <https://www.capterra.co.nz/alternatives/200137/proprofs-knowledge-base> |
| en-SG | <https://www.capterra.com.sg/alternatives/200137/proprofs-knowledge-base> |
| en-ZA | <https://www.capterra.co.za/alternatives/200137/proprofs-knowledge-base> |
| es | <https://www.capterra.es/alternatives/200137/proprofs-knowledge-base> |
| es-AR | <https://www.capterra.com.ar/alternatives/200137/proprofs-knowledge-base> |
| es-CL | <https://www.capterra.cl/alternatives/200137/proprofs-knowledge-base> |
| es-CO | <https://www.capterra.co/alternatives/200137/proprofs-knowledge-base> |
| es-CR | <https://www.capterra.co.cr/alternatives/200137/proprofs-knowledge-base> |
| es-DO | <https://www.capterra.do/alternatives/200137/proprofs-knowledge-base> |
| es-EC | <https://www.capterra.ec/alternatives/200137/proprofs-knowledge-base> |
| es-MX | <https://www.capterra.mx/alternatives/200137/proprofs-knowledge-base> |
| es-PA | <https://www.capterra.com.pa/alternatives/200137/proprofs-knowledge-base> |
| es-PE | <https://www.capterra.pe/alternatives/200137/proprofs-knowledge-base> |
| fr | <https://www.capterra.fr/alternatives/200137/proprofs-knowledge-base> |
| fr-BE | <https://fr.capterra.be/alternatives/200137/proprofs-knowledge-base> |
| fr-CA | <https://fr.capterra.ca/alternatives/200137/proprofs-knowledge-base> |
| fr-LU | <https://www.capterra.lu/alternatives/200137/proprofs-knowledge-base> |
| it | <https://www.capterra.it/alternatives/200137/proprofs-knowledge-base> |
| ja | <https://www.capterra.jp/alternatives/200137/proprofs-knowledge-base> |
| nl | <https://www.capterra.nl/alternatives/200137/proprofs-knowledge-base> |
| nl-BE | <https://www.capterra.be/alternatives/200137/proprofs-knowledge-base> |
| pt | <https://www.capterra.com.br/alternatives/200137/proprofs-knowledge-base> |
| pt-PT | <https://www.capterra.pt/alternatives/200137/proprofs-knowledge-base> |
| sv | <https://www.capterra.se/alternatives/200137/proprofs-knowledge-base> |

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