---
description: Learn more about Userbot price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Userbot Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Userbot](/software/199647/userbot) > [Userbot Alternatives](https://www.capterra.co.nz/alternatives/199647/userbot)

# Alternatives to Userbot

Canonical: https://www.capterra.co.nz/alternatives/199647/userbot

> Explore the top alternatives to Userbot. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ChatBot** — 4.6/5 (66 reviews) — Cloud-based customer service platform with AI chat, live chat, help desk ticketing, workflow automation, and analytics in one place.
   - [View profile](https://www.capterra.co.nz/software/166420/chatbot)
   - [Compare vs Userbot](https://www.capterra.co.nz/compare/166420/199647/chatbot/vs/userbot)
2. **SAS Viya** — 4.4/5 (12 reviews) — SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure.
   - [View profile](https://www.capterra.co.nz/software/1043140/sas-viya)
   - [Compare vs Userbot](https://www.capterra.co.nz/compare/199647/1043140/userbot/vs/sas-viya)
3. **VIVI** — 4.0/5 (4 reviews) — VIVI is a conversational AI solution supporting voice and chat for human-like scalable interactions for support, sales , surveys etc.
   - [View profile](https://www.capterra.co.nz/software/1051181/vivi)
   - [Compare vs Userbot](https://www.capterra.co.nz/compare/199647/1051181/userbot/vs/vivi)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.co.nz/software/144040/tidio-chat)
   - [Compare vs Userbot](https://www.capterra.co.nz/compare/144040/199647/tidio-chat/vs/userbot)
5. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Combine customer chat and employee chat with the all-in-one Genesys Cloud CX solution that unifies communications across your business
   - [View profile](https://www.capterra.co.nz/software/21409/genesys-cloud)
   - [Compare vs Userbot](https://www.capterra.co.nz/compare/21409/199647/genesys-cloud/vs/userbot)
6. **Smith.ai** — 4.9/5 (49 reviews) — Smith.ai Live Chat combines live agents \& AI to provide 24/7 virtual receptionist service for chats — for all businesses.
   - [View profile](https://www.capterra.co.nz/software/181278/smith-ai-live-website-chat)
   - [Compare vs Userbot](https://www.capterra.co.nz/compare/181278/199647/smith-ai-live-website-chat/vs/userbot)
7. **Fin** — 4.5/5 (1153 reviews) — Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs.
   - [View profile](https://www.capterra.co.nz/software/1077853/Fin)
   - [Compare vs Userbot](https://www.capterra.co.nz/compare/199647/1077853/userbot/vs/Fin)
8. **Cognigy.AI** — 4.8/5 (23 reviews) — NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service.
   - [View profile](https://www.capterra.co.nz/software/176610/cognigy-ai)
   - [Compare vs Userbot](https://www.capterra.co.nz/compare/176610/199647/cognigy-ai/vs/userbot)
9. **Ada** — 4.7/5 (15 reviews) — Cloud-based customer service platform that deploys AI agents to resolve inquiries across voice, chat, email, SMS, WhatsApp, and more.
   - [View profile](https://www.capterra.co.nz/software/164470/ada-support)
   - [Compare vs Userbot](https://www.capterra.co.nz/compare/164470/199647/ada-support/vs/userbot)
10. **Boost.AI** — 4.8/5 (23 reviews) — Deliver rapid responses to common queries with live chat automation software powered by conversational AI and no-code development.
    - [View profile](https://www.capterra.co.nz/software/184561/boost-ai)
    - [Compare vs Userbot](https://www.capterra.co.nz/compare/184561/199647/boost-ai/vs/userbot)
11. **Zendesk AI** — 4.6/5 (8 reviews) — Zendesk AI empowers you to improve productivity, connect authentically with customers, and create exceptional customer experiences.
    - [View profile](https://www.capterra.co.nz/software/1059657/zendesk-ai)
    - [Compare vs Userbot](https://www.capterra.co.nz/compare/199647/1059657/userbot/vs/zendesk-ai)
12. **Rezolve AI** — 4.8/5 (9 reviews) — Rezolve.ai is Agentic AI for IT, HR, and FinOps teams that automates support operations, resolves requests autonomously.
    - [View profile](https://www.capterra.co.nz/software/211890/rezolve-ai)
    - [Compare vs Userbot](https://www.capterra.co.nz/compare/199647/211890/userbot/vs/rezolve-ai)
13. **Cresta** — 5.0/5 (2 reviews) — Cresta is the first real-time productivity suite for the contact center.
    - [View profile](https://www.capterra.co.nz/software/202635/cresta)
    - [Compare vs Userbot](https://www.capterra.co.nz/compare/199647/202635/userbot/vs/cresta)
14. **Capacity** — 4.5/5 (14 reviews) — Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days.
    - [View profile](https://www.capterra.co.nz/software/192480/capacity)
    - [Compare vs Userbot](https://www.capterra.co.nz/compare/192480/199647/capacity/vs/userbot)
15. **Centralpoint** — 4.6/5 (9 reviews) — Centralpoint governs your data, content, and AI from a single on-premise or cloud platform — trusted by the US Congress, FedEx, Samsung
    - [View profile](https://www.capterra.co.nz/software/161470/centralpoint)
    - [Compare vs Userbot](https://www.capterra.co.nz/compare/161470/199647/centralpoint/vs/userbot)

## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.nz/directory/30938/artificial-intelligence/software)
- [Conversational Marketing Platforms](https://www.capterra.co.nz/directory/31562/conversational-marketing-platform/software)
- [Chatbot Software](https://www.capterra.co.nz/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/199647/userbot)
- [View Product Profile](https://www.capterra.co.nz/software/199647/userbot)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/199647/userbot> |
| de-AT | <https://www.capterra.at/alternatives/199647/userbot> |
| de-CH | <https://www.capterra.ch/alternatives/199647/userbot> |
| en | <https://www.capterra.com/p/199647/Userbot/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/199647/userbot> |
| en-AU | <https://www.capterra.com.au/alternatives/199647/userbot> |
| en-CA | <https://www.capterra.ca/alternatives/199647/userbot> |
| en-GB | <https://www.capterra.co.uk/alternatives/199647/userbot> |
| en-IE | <https://www.capterra.ie/alternatives/199647/userbot> |
| en-IL | <https://www.capterra.co.il/alternatives/199647/userbot> |
| en-IN | <https://www.capterra.in/alternatives/199647/userbot> |
| en-NZ | <https://www.capterra.co.nz/alternatives/199647/userbot> |
| en-SG | <https://www.capterra.com.sg/alternatives/199647/userbot> |
| en-ZA | <https://www.capterra.co.za/alternatives/199647/userbot> |
| es | <https://www.capterra.es/alternatives/199647/userbot> |
| es-AR | <https://www.capterra.com.ar/alternatives/199647/userbot> |
| es-CL | <https://www.capterra.cl/alternatives/199647/userbot> |
| es-CO | <https://www.capterra.co/alternatives/199647/userbot> |
| es-CR | <https://www.capterra.co.cr/alternatives/199647/userbot> |
| es-DO | <https://www.capterra.do/alternatives/199647/userbot> |
| es-EC | <https://www.capterra.ec/alternatives/199647/userbot> |
| es-MX | <https://www.capterra.mx/alternatives/199647/userbot> |
| es-PA | <https://www.capterra.com.pa/alternatives/199647/userbot> |
| es-PE | <https://www.capterra.pe/alternatives/199647/userbot> |
| fr | <https://www.capterra.fr/alternatives/199647/userbot> |
| fr-BE | <https://fr.capterra.be/alternatives/199647/userbot> |
| fr-CA | <https://fr.capterra.ca/alternatives/199647/userbot> |
| fr-LU | <https://www.capterra.lu/alternatives/199647/userbot> |
| it | <https://www.capterra.it/alternatives/199647/userbot> |
| nl | <https://www.capterra.nl/alternatives/199647/userbot> |
| nl-BE | <https://www.capterra.be/alternatives/199647/userbot> |
| sv | <https://www.capterra.se/alternatives/199647/userbot> |

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