---
description: Learn more about PolyAI price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PolyAI Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [PolyAI](/software/198201/polyai) > [PolyAI Alternatives](https://www.capterra.co.nz/alternatives/198201/polyai)

# Alternatives to PolyAI

Canonical: https://www.capterra.co.nz/alternatives/198201/polyai

> Explore the top alternatives to PolyAI. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Fathom** — 5.0/5 (808 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
   - [View profile](https://www.capterra.co.nz/software/1037530/fathom)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/198201/1037530/polyai/vs/fathom)
2. **LiveAgent** — 4.7/5 (1786 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/102188/198201/liveagent/vs/polyai)
3. **Ringover** — 4.7/5 (881 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.co.nz/software/169627/ringover)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/169627/198201/ringover/vs/polyai)
4. **Weave** — 4.3/5 (672 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
   - [View profile](https://www.capterra.co.nz/software/141842/weave)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/141842/198201/weave/vs/polyai)
5. **Clari Copilot** — 4.7/5 (314 reviews) — Clari Copilot, a conversation intelligence tool, helps sales teams with pipeline visibility, actionable insights, \& real-time coaching.
   - [View profile](https://www.capterra.co.nz/software/194117/wingman)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/194117/198201/wingman/vs/polyai)
6. **Dialpad** — 4.2/5 (569 reviews) — Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings \& video on any device.
   - [View profile](https://www.capterra.co.nz/software/190976/dialpad-sell)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/190976/198201/dialpad-sell/vs/polyai)
7. **Gong.io** — 4.8/5 (561 reviews) — Gong helps revenue teams with deal execution, strategic initiatives, conversation intelligence, forecasting, and customer engagement.
   - [View profile](https://www.capterra.co.nz/software/157969/gong-io)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/157969/198201/gong-io/vs/polyai)
8. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
   - [View profile](https://www.capterra.co.nz/software/1019488/inx-app)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/198201/1019488/polyai/vs/inx-app)
9. **Eloquant** — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
   - [View profile](https://www.capterra.co.nz/software/1022365/eloquant)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/198201/1022365/polyai/vs/eloquant)
10. **CallHippo** — 4.4/5 (687 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
    - [View profile](https://www.capterra.co.nz/software/159578/callhippo)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/159578/198201/callhippo/vs/polyai)
11. **RingEX** — 4.2/5 (1205 reviews) — Complete cloud phone system that is easy to set up and easy to manage.
    - [View profile](https://www.capterra.co.nz/software/132178/ringcentral-mvp)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/132178/198201/ringcentral-mvp/vs/polyai)
12. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Combine customer chat and employee chat with the all-in-one Genesys Cloud CX solution that unifies communications across your business
    - [View profile](https://www.capterra.co.nz/software/21409/genesys-cloud)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/21409/198201/genesys-cloud/vs/polyai)
13. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.co.nz/software/164772/omnichannel)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/164772/198201/omnichannel/vs/polyai)
14. **Enterprise Bot** — 4.5/5 (10 reviews) — We provide enterprises with cost-effective Conversational AI solutions across voice, email and chat to transform customer experience.
    - [View profile](https://www.capterra.co.nz/software/188017/chatbot2go)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/188017/198201/chatbot2go/vs/polyai)
15. **Five9** — 4.2/5 (484 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.co.nz/software/132405/five9)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/132405/198201/five9/vs/polyai)

## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Call Recording Software](https://www.capterra.co.nz/directory/30533/call-recording/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)
- [Chatbot Software](https://www.capterra.co.nz/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/198201/polyai)
- [View Product Profile](https://www.capterra.co.nz/software/198201/polyai)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/198201/polyai> |
| de-AT | <https://www.capterra.at/alternatives/198201/polyai> |
| de-CH | <https://www.capterra.ch/alternatives/198201/polyai> |
| en | <https://www.capterra.com/p/198201/PolyAI/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/198201/polyai> |
| en-AU | <https://www.capterra.com.au/alternatives/198201/polyai> |
| en-CA | <https://www.capterra.ca/alternatives/198201/polyai> |
| en-GB | <https://www.capterra.co.uk/alternatives/198201/polyai> |
| en-IE | <https://www.capterra.ie/alternatives/198201/polyai> |
| en-IL | <https://www.capterra.co.il/alternatives/198201/polyai> |
| en-IN | <https://www.capterra.in/alternatives/198201/polyai> |
| en-NZ | <https://www.capterra.co.nz/alternatives/198201/polyai> |
| en-SG | <https://www.capterra.com.sg/alternatives/198201/polyai> |
| en-ZA | <https://www.capterra.co.za/alternatives/198201/polyai> |
| fr | <https://www.capterra.fr/alternatives/198201/polyai> |
| fr-BE | <https://fr.capterra.be/alternatives/198201/polyai> |
| fr-CA | <https://fr.capterra.ca/alternatives/198201/polyai> |
| fr-LU | <https://www.capterra.lu/alternatives/198201/polyai> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"PolyAI","description":"See our list of PolyAI alternatives on Capterra New Zealand. On our platform, find open source, cloud-based software and verified software reviews to meet your business needs.","url":"https://www.capterra.co.nz/alternatives/198201/polyai","about":{"@id":"https://www.capterra.co.nz/alternatives/198201/polyai#software"},"breadcrumb":{"@id":"https://www.capterra.co.nz/alternatives/198201/polyai#breadcrumblist"},"@id":"https://www.capterra.co.nz/alternatives/198201/polyai#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"mainEntity":{"@id":"https://www.capterra.co.nz/alternatives/198201/polyai#software"}},{"name":"PolyAI","url":"https://www.capterra.co.nz/software/198201/polyai","@id":"https://www.capterra.co.nz/software/198201/polyai#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3,"ratingValue":5.0}},{"@id":"https://www.capterra.co.nz/alternatives/198201/polyai#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"PolyAI","position":3,"item":"/software/198201/polyai","@type":"ListItem"},{"name":"PolyAI Alternatives","position":4,"item":"https://www.capterra.co.nz/alternatives/198201/polyai","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"PolyAI Alternatives - Capterra NZ","@context":"https://schema.org","@id":"https://www.capterra.co.nz/alternatives/198201/polyai#itemlist","@type":"ItemList","itemListElement":[{"name":"Fathom","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8880bb36-4fe3-4356-8866-76a89e224291.jpeg","url":"https://www.capterra.co.nz/software/1037530/fathom","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.co.nz/software/102188/liveagent","@type":"ListItem"},{"name":"Ringover","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.capterra.co.nz/software/169627/ringover","@type":"ListItem"},{"name":"Weave","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.capterra.co.nz/software/141842/weave","@type":"ListItem"},{"name":"Clari Copilot","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a872ee6c-cc3c-45a5-a472-fdad869f51d5.png","url":"https://www.capterra.co.nz/software/194117/wingman","@type":"ListItem"},{"name":"Dialpad","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.capterra.co.nz/software/190976/dialpad-sell","@type":"ListItem"},{"name":"Gong.io","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c86537fa-15d5-4939-8e67-f8221bd3fd6f.png","url":"https://www.capterra.co.nz/software/157969/gong-io","@type":"ListItem"},{"name":"Inxide","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fbee5d-a497-4735-9d97-71ab290a3acc.jpeg","url":"https://www.capterra.co.nz/software/1019488/inx-app","@type":"ListItem"},{"name":"Eloquant","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b64e0df-acc0-40d0-9bb5-a370fc76d43e.jpeg","url":"https://www.capterra.co.nz/software/1022365/eloquant","@type":"ListItem"},{"name":"CallHippo","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.capterra.co.nz/software/159578/callhippo","@type":"ListItem"},{"name":"RingEX","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3766495d-3c37-44ed-ae0c-4ccd24835955.png","url":"https://www.capterra.co.nz/software/132178/ringcentral-mvp","@type":"ListItem"},{"name":"Genesys Cloud CX","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.co.nz/software/21409/genesys-cloud","@type":"ListItem"},{"name":"inconnect","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.co.nz/software/164772/omnichannel","@type":"ListItem"},{"name":"Enterprise Bot","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3f7a226-7be8-4ebf-841c-f2660e285314.png","url":"https://www.capterra.co.nz/software/188017/chatbot2go","@type":"ListItem"},{"name":"Five9","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.co.nz/software/132405/five9","@type":"ListItem"}],"numberOfItems":15}
</script>