---
description: Learn more about PolyAI price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PolyAI Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [PolyAI](/software/198201/polyai) > [PolyAI Alternatives](https://www.capterra.co.nz/alternatives/198201/polyai)

# Alternatives to PolyAI

Canonical: https://www.capterra.co.nz/alternatives/198201/polyai

> Explore the top alternatives to PolyAI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (891 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.co.nz/software/169627/ringover)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/169627/198201/ringover/vs/polyai)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/102188/198201/liveagent/vs/polyai)
3. **Gong** — 4.8/5 (561 reviews) — Cloud-based revenue platform that captures customer interactions, tracks deals, forecasts pipeline, and supports sales coaching.
   - [View profile](https://www.capterra.co.nz/software/157969/gong-io)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/157969/198201/gong-io/vs/polyai)
4. **CallHippo** — 4.4/5 (694 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.co.nz/software/159578/callhippo)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/159578/198201/callhippo/vs/polyai)
5. **Five9** — 4.2/5 (487 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.co.nz/software/132405/five9)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/132405/198201/five9/vs/polyai)
6. **Clari** — 4.7/5 (314 reviews) — Cloud-based revenue platform that helps businesses manage sales pipelines, forecasting, conversation intelligence, and customer.
   - [View profile](https://www.capterra.co.nz/software/194117/wingman)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/194117/198201/wingman/vs/polyai)
7. **RingEX** — 4.2/5 (1206 reviews) — Complete cloud phone system that is easy to set up and easy to manage.
   - [View profile](https://www.capterra.co.nz/software/132178/ringcentral-mvp)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/132178/198201/ringcentral-mvp/vs/polyai)
8. **Weave** — 4.4/5 (700 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
   - [View profile](https://www.capterra.co.nz/software/141842/weave)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/141842/198201/weave/vs/polyai)
9. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Combine customer chat and employee chat with the all-in-one Genesys Cloud CX solution that unifies communications across your business
   - [View profile](https://www.capterra.co.nz/software/21409/genesys-cloud)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/21409/198201/genesys-cloud/vs/polyai)
10. **FreJun** — 4.7/5 (89 reviews) — FreJun is a call automation platform for outbound teams. FreJun meets your end to end communication needs and integrates with your wor
    - [View profile](https://www.capterra.co.nz/software/1018091/frejun---call-automation-platform)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/198201/1018091/polyai/vs/frejun---call-automation-platform)
11. **Aircall** — 4.2/5 (466 reviews) — Cloud-based phone and call center tool for voice, SMS, and WhatsApp with AI conversation intelligence and 250+ CRM integrations.
    - [View profile](https://www.capterra.co.nz/software/144486/aircall)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/144486/198201/aircall/vs/polyai)
12. **3CX** — 4.4/5 (468 reviews) — 3CX Live Chat is a free live chat solution that offers extra calling capabilities and team communication features at no cost
    - [View profile](https://www.capterra.co.nz/software/158704/3cx)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/158704/198201/3cx/vs/polyai)
13. **Dialpad** — 4.2/5 (571 reviews) — The AI-native platform for customer experience, where conversations become action.
    - [View profile](https://www.capterra.co.nz/software/190976/dialpad-sell)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/190976/198201/dialpad-sell/vs/polyai)
14. **CTM** — 4.7/5 (159 reviews) — CTM is an analytics software that helps sales and marketing teams optimize strategies through insights into customer interactions.
    - [View profile](https://www.capterra.co.nz/software/152004/call-tracking-software)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/152004/198201/call-tracking-software/vs/polyai)
15. **JustCall** — 4.1/5 (225 reviews) — Cloud-based communication platform for sales and support teams with voice, SMS, WhatsApp, email, AI agents, dialers, and CRM.
    - [View profile](https://www.capterra.co.nz/software/157853/justcall)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/157853/198201/justcall/vs/polyai)

## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Call Recording Software](https://www.capterra.co.nz/directory/30533/call-recording/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)
- [Chatbot Software](https://www.capterra.co.nz/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/198201/polyai)
- [View Product Profile](https://www.capterra.co.nz/software/198201/polyai)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/198201/polyai> |
| de-AT | <https://www.capterra.at/alternatives/198201/polyai> |
| de-CH | <https://www.capterra.ch/alternatives/198201/polyai> |
| en | <https://www.capterra.com/p/198201/PolyAI/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/198201/polyai> |
| en-AU | <https://www.capterra.com.au/alternatives/198201/polyai> |
| en-CA | <https://www.capterra.ca/alternatives/198201/polyai> |
| en-GB | <https://www.capterra.co.uk/alternatives/198201/polyai> |
| en-IE | <https://www.capterra.ie/alternatives/198201/polyai> |
| en-IL | <https://www.capterra.co.il/alternatives/198201/polyai> |
| en-IN | <https://www.capterra.in/alternatives/198201/polyai> |
| en-NZ | <https://www.capterra.co.nz/alternatives/198201/polyai> |
| en-SG | <https://www.capterra.com.sg/alternatives/198201/polyai> |
| en-ZA | <https://www.capterra.co.za/alternatives/198201/polyai> |
| fr | <https://www.capterra.fr/alternatives/198201/polyai> |
| fr-BE | <https://fr.capterra.be/alternatives/198201/polyai> |
| fr-CA | <https://fr.capterra.ca/alternatives/198201/polyai> |
| fr-LU | <https://www.capterra.lu/alternatives/198201/polyai> |

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