---
description: Learn more about PolyAI price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PolyAI Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [PolyAI](/software/198201/polyai) > [PolyAI Alternatives](https://www.capterra.co.nz/alternatives/198201/polyai)

# Alternatives to PolyAI

Canonical: https://www.capterra.co.nz/alternatives/198201/polyai

> Explore the top alternatives to PolyAI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Chatbase** — 4.3/5 (73 reviews) — Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website.
   - [View profile](https://www.capterra.co.nz/software/1053300/chatbase)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/198201/1053300/polyai/vs/chatbase)
2. **ChatGPT** — 4.4/5 (336 reviews) — ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans.
   - [View profile](https://www.capterra.co.nz/software/1049484/chatgpt)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/198201/1049484/polyai/vs/chatgpt)
3. **Botsonic** — 4.8/5 (79 reviews) — No-code chatbot building platform used to create \& integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack \& more.
   - [View profile](https://www.capterra.co.nz/software/1061327/botsonic)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/198201/1061327/polyai/vs/botsonic)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.co.nz/software/144040/tidio-chat)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/144040/198201/tidio-chat/vs/polyai)
5. **Wati** — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \& enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
   - [View profile](https://www.capterra.co.nz/software/204314/wati)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/198201/204314/polyai/vs/wati)
6. **Amazon Connect** — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.co.nz/software/1017140/amazon-connect)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/198201/1017140/polyai/vs/amazon-connect)
7. **Zipchat** — 4.8/5 (26 reviews) — Zipchat is the AI Agent for e-commerce — selling, supporting, and marketing automatically across channels with zero complexity.
   - [View profile](https://www.capterra.co.nz/software/1056535/zipchat)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/198201/1056535/polyai/vs/zipchat)
8. **Gladly** — 4.8/5 (139 reviews) — Live chat that keeps the full conversation in view—no tickets, no silos, just fast, personal support in real time.
   - [View profile](https://www.capterra.co.nz/software/156723/gladly)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/156723/198201/gladly/vs/polyai)
9. **Denser AI** — 5.0/5 (31 reviews) — Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.
   - [View profile](https://www.capterra.co.nz/software/1064391/denser-ai)
   - [Compare vs PolyAI](https://www.capterra.co.nz/compare/198201/1064391/polyai/vs/denser-ai)
10. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software, now UP TO 75% OFF. Start for free with a 30-day trial.
    - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/102188/198201/liveagent/vs/polyai)
11. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
    - [View profile](https://www.capterra.co.nz/software/1019488/inx-app)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/198201/1019488/polyai/vs/inx-app)
12. **Ada** — 4.7/5 (15 reviews) — Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels
    - [View profile](https://www.capterra.co.nz/software/164470/ada-support)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/164470/198201/ada-support/vs/polyai)
13. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
    - [View profile](https://www.capterra.co.nz/software/187541/tiledesk)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/187541/198201/tiledesk/vs/polyai)
14. **Enterprise Bot** — 4.5/5 (10 reviews) — We provide enterprises with cost-effective Conversational AI solutions across voice, email and chat to transform customer experience.
    - [View profile](https://www.capterra.co.nz/software/188017/chatbot2go)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/188017/198201/chatbot2go/vs/polyai)
15. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.co.nz/software/164772/omnichannel)
    - [Compare vs PolyAI](https://www.capterra.co.nz/compare/164772/198201/omnichannel/vs/polyai)

## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Call Recording Software](https://www.capterra.co.nz/directory/30533/call-recording/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)
- [Chatbot Software](https://www.capterra.co.nz/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/198201/polyai)
- [View Product Profile](https://www.capterra.co.nz/software/198201/polyai)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/198201/polyai> |
| de-AT | <https://www.capterra.at/alternatives/198201/polyai> |
| de-CH | <https://www.capterra.ch/alternatives/198201/polyai> |
| en | <https://www.capterra.com/p/198201/PolyAI/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/198201/polyai> |
| en-AU | <https://www.capterra.com.au/alternatives/198201/polyai> |
| en-CA | <https://www.capterra.ca/alternatives/198201/polyai> |
| en-GB | <https://www.capterra.co.uk/alternatives/198201/polyai> |
| en-IE | <https://www.capterra.ie/alternatives/198201/polyai> |
| en-IL | <https://www.capterra.co.il/alternatives/198201/polyai> |
| en-IN | <https://www.capterra.in/alternatives/198201/polyai> |
| en-NZ | <https://www.capterra.co.nz/alternatives/198201/polyai> |
| en-SG | <https://www.capterra.com.sg/alternatives/198201/polyai> |
| en-ZA | <https://www.capterra.co.za/alternatives/198201/polyai> |
| fr | <https://www.capterra.fr/alternatives/198201/polyai> |
| fr-BE | <https://fr.capterra.be/alternatives/198201/polyai> |
| fr-CA | <https://fr.capterra.ca/alternatives/198201/polyai> |
| fr-LU | <https://www.capterra.lu/alternatives/198201/polyai> |

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