---
description: Learn more about calldesk price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: calldesk Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [calldesk](/software/197182/calldesk) > [calldesk Alternatives](https://www.capterra.co.nz/alternatives/197182/calldesk)

# Alternatives to calldesk

Canonical: https://www.capterra.co.nz/alternatives/197182/calldesk

> Explore the top alternatives to calldesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs calldesk](https://www.capterra.co.nz/compare/164283/197182/zendesk/vs/calldesk)
2. **Ringover** — 4.7/5 (891 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.co.nz/software/169627/ringover)
   - [Compare vs calldesk](https://www.capterra.co.nz/compare/169627/197182/ringover/vs/calldesk)
3. **Convoso** — 4.5/5 (395 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
   - [View profile](https://www.capterra.co.nz/software/76768/cloud-predictive-dialer)
   - [Compare vs calldesk](https://www.capterra.co.nz/compare/76768/197182/cloud-predictive-dialer/vs/calldesk)
4. **DialedIn CCaaS** — 4.8/5 (335 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.co.nz/software/29589/callcenternow)
   - [Compare vs calldesk](https://www.capterra.co.nz/compare/29589/197182/callcenternow/vs/calldesk)
5. **Readymode** — 4.6/5 (145 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.co.nz/software/136728/Readymode)
   - [Compare vs calldesk](https://www.capterra.co.nz/compare/136728/197182/Readymode/vs/calldesk)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs calldesk](https://www.capterra.co.nz/compare/102188/197182/liveagent/vs/calldesk)
7. **Nextiva** — 4.6/5 (919 reviews) — Cloud-based platform for business phone, omnichannel contact center, and customer conversations via voice, video, chat, and email.
   - [View profile](https://www.capterra.co.nz/software/175788/nextiva)
   - [Compare vs calldesk](https://www.capterra.co.nz/compare/175788/197182/nextiva/vs/calldesk)
8. **CallHippo** — 4.4/5 (694 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.co.nz/software/159578/callhippo)
   - [Compare vs calldesk](https://www.capterra.co.nz/compare/159578/197182/callhippo/vs/calldesk)
9. **Aircall** — 4.2/5 (466 reviews) — AI-powered call center software for customer-centric teams. Easily integrate with 250+ CRMs and other business tools to grow your busin
   - [View profile](https://www.capterra.co.nz/software/144486/aircall)
   - [Compare vs calldesk](https://www.capterra.co.nz/compare/144486/197182/aircall/vs/calldesk)
10. **MaxContact** — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that turns conversations into revenue.
    - [View profile](https://www.capterra.co.nz/software/156506/maxcontact)
    - [Compare vs calldesk](https://www.capterra.co.nz/compare/156506/197182/maxcontact/vs/calldesk)
11. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint CX Automation–expanded AI, deeper integrations, and the same focus on agent experience \& customer outcomes.
    - [View profile](https://www.capterra.co.nz/software/110588/calabrio-one-suite)
    - [Compare vs calldesk](https://www.capterra.co.nz/compare/110588/197182/calabrio-one-suite/vs/calldesk)
12. **JustCall** — 4.1/5 (225 reviews) — AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.
    - [View profile](https://www.capterra.co.nz/software/157853/justcall)
    - [Compare vs calldesk](https://www.capterra.co.nz/compare/157853/197182/justcall/vs/calldesk)
13. **Gladly** — 4.8/5 (140 reviews) — Gladly unifies voice, IVR, and AI into one seamless platform built to modernize call centers and drive loyalty at scale.
    - [View profile](https://www.capterra.co.nz/software/156723/gladly)
    - [Compare vs calldesk](https://www.capterra.co.nz/compare/156723/197182/gladly/vs/calldesk)
14. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
    - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
    - [Compare vs calldesk](https://www.capterra.co.nz/compare/124981/197182/freshdesk/vs/calldesk)
15. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
    - [View profile](https://www.capterra.co.nz/software/21409/genesys-cloud)
    - [Compare vs calldesk](https://www.capterra.co.nz/compare/21409/197182/genesys-cloud/vs/calldesk)

## Related Categories

- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.co.nz/directory/30231/ivr/software)
- [Conversation Intelligence](https://www.capterra.co.nz/directory/34395/conversation-intelligence/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/197182/calldesk)
- [View Product Profile](https://www.capterra.co.nz/software/197182/calldesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/197182/Calldesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/197182/calldesk> |
| en-AU | <https://www.capterra.com.au/alternatives/197182/calldesk> |
| en-CA | <https://www.capterra.ca/alternatives/197182/calldesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/197182/calldesk> |
| en-IE | <https://www.capterra.ie/alternatives/197182/calldesk> |
| en-IL | <https://www.capterra.co.il/alternatives/197182/calldesk> |
| en-IN | <https://www.capterra.in/alternatives/197182/calldesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/197182/calldesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/197182/calldesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/197182/calldesk> |
| fr | <https://www.capterra.fr/alternatives/197182/calldesk> |
| fr-BE | <https://fr.capterra.be/alternatives/197182/calldesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/197182/calldesk> |
| fr-LU | <https://www.capterra.lu/alternatives/197182/calldesk> |

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