---
description: Learn more about Plum Voice price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Plum Voice Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [Plum Voice](/software/19653/plum-voice-hosted-ivr) > [Plum Voice Alternatives](https://www.capterra.co.nz/alternatives/19653/plum-voice-hosted-ivr)

# Alternatives to Plum Voice

Canonical: https://www.capterra.co.nz/alternatives/19653/plum-voice-hosted-ivr

> Explore the top alternatives to Plum Voice. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/164283/plum-voice-hosted-ivr/vs/zendesk)
2. **UChat** — 4.9/5 (73 reviews) — UChat is a chatbot platform that helps businesses automate conversations across 12 channels without coding.
   - [View profile](https://www.capterra.co.nz/software/1022133/uchat)
   - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/1022133/plum-voice-hosted-ivr/vs/uchat)
3. **Fathom** — 5.0/5 (807 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
   - [View profile](https://www.capterra.co.nz/software/1037530/fathom)
   - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/1037530/plum-voice-hosted-ivr/vs/fathom)
4. **Darwin AI** — 4.8/5 (17 reviews) — Darwin provides AI-workers that enables SMBs to have human-like conversations with their customers on Whatsapp, Instagram \& phone calls
   - [View profile](https://www.capterra.co.nz/software/1066034/darwin-ai)
   - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/1066034/plum-voice-hosted-ivr/vs/darwin-ai)
5. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
   - [View profile](https://www.capterra.co.nz/software/156723/gladly)
   - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/156723/plum-voice-hosted-ivr/vs/gladly)
6. **Glassix** — 5.0/5 (103 reviews) — Glassix is an AI-powered messaging platform that keeps your customer conversations connected across digital channels - Powered by GPT-4
   - [View profile](https://www.capterra.co.nz/software/1052241/glassix)
   - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/1052241/plum-voice-hosted-ivr/vs/glassix)
7. **Dialpad** — 4.2/5 (562 reviews) — Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings \& video on any device.
   - [View profile](https://www.capterra.co.nz/software/190976/dialpad-sell)
   - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/190976/plum-voice-hosted-ivr/vs/dialpad-sell)
8. **Denser AI** — 5.0/5 (31 reviews) — Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.
   - [View profile](https://www.capterra.co.nz/software/1064391/denser-ai)
   - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/1064391/plum-voice-hosted-ivr/vs/denser-ai)
9. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/102188/plum-voice-hosted-ivr/vs/liveagent)
10. **Botsonic** — 4.8/5 (79 reviews) — No-code chatbot building platform used to create \& integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack \& more.
    - [View profile](https://www.capterra.co.nz/software/1061327/botsonic)
    - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/1061327/plum-voice-hosted-ivr/vs/botsonic)
11. **Mindset AI** — 4.9/5 (15 reviews) — Search — Ask — Do. Conversational AI Agents That Make Your Content Shine \& Engage Software Users. Get A Personalized Demo\!
    - [View profile](https://www.capterra.co.nz/software/1073648/Mindset-AI)
    - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/1073648/plum-voice-hosted-ivr/vs/Mindset-AI)
12. **Clepher** — 4.8/5 (88 reviews) — Upgrade your sales, marketing, and support with Clepher's drag 'n drop bot builder for FB™ Messenger and Instagram™ DM today.
    - [View profile](https://www.capterra.co.nz/software/1037558/clever-messenger)
    - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/1037558/plum-voice-hosted-ivr/vs/clever-messenger)
13. **USAN Contact Suite for Amazon Connect** — 5.0/5 (3 reviews) — USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more.
    - [View profile](https://www.capterra.co.nz/software/1017761/usan-contact-suite-for-amazon-connect)
    - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/1017761/plum-voice-hosted-ivr/vs/usan-contact-suite-for-amazon-connect)
14. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.co.nz/software/21409/genesys-cloud)
    - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/21409/plum-voice-hosted-ivr/vs/genesys-cloud)
15. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.co.nz/software/164772/omnichannel)
    - [Compare vs Plum Voice](https://www.capterra.co.nz/compare/19653/164772/plum-voice-hosted-ivr/vs/omnichannel)

## Related Categories

- [IVR Software](https://www.capterra.co.nz/directory/30231/ivr/software)
- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/19653/plum-voice-hosted-ivr)
- [View Product Profile](https://www.capterra.co.nz/software/19653/plum-voice-hosted-ivr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/19653/Plum-Voice-Hosted-IVR/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/19653/plum-voice-hosted-ivr> |
| en-AU | <https://www.capterra.com.au/alternatives/19653/plum-voice-hosted-ivr> |
| en-CA | <https://www.capterra.ca/alternatives/19653/plum-voice-hosted-ivr> |
| en-GB | <https://www.capterra.co.uk/alternatives/19653/plum-voice-hosted-ivr> |
| en-IE | <https://www.capterra.ie/alternatives/19653/plum-voice-hosted-ivr> |
| en-IL | <https://www.capterra.co.il/alternatives/19653/plum-voice-hosted-ivr> |
| en-IN | <https://www.capterra.in/alternatives/19653/plum-voice-hosted-ivr> |
| en-NZ | <https://www.capterra.co.nz/alternatives/19653/plum-voice-hosted-ivr> |
| en-SG | <https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr> |
| en-ZA | <https://www.capterra.co.za/alternatives/19653/plum-voice-hosted-ivr> |
| fr | <https://www.capterra.fr/alternatives/19653/plum-voice-hosted-ivr> |
| fr-BE | <https://fr.capterra.be/alternatives/19653/plum-voice-hosted-ivr> |
| fr-CA | <https://fr.capterra.ca/alternatives/19653/plum-voice-hosted-ivr> |
| fr-LU | <https://www.capterra.lu/alternatives/19653/plum-voice-hosted-ivr> |

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