---
description: Learn more about Quadient Customer Journey Mapping price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Quadient Customer Journey Mapping Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Journey Mapping Tools](/directory/31537/customer-journey-mapping-tools/software) > [Quadient Customer Journey Mapping](/software/178349/customer-journey-mapping) > [Quadient Customer Journey Mapping Alternatives](https://www.capterra.co.nz/alternatives/178349/customer-journey-mapping)

# Alternatives to Quadient Customer Journey Mapping

Canonical: https://www.capterra.co.nz/alternatives/178349/customer-journey-mapping

> Explore the top alternatives to Quadient Customer Journey Mapping. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Hotjar** — 4.6/5 (539 reviews) — Use Hotjar to understand how users behave and what they feel at each step of their journey.
   - [View profile](https://www.capterra.co.nz/software/163516/hotjar)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/163516/178349/hotjar/vs/customer-journey-mapping)
2. **Lucky Orange** — 4.7/5 (260 reviews) — Website optimization tools used by 500,000+ sites worldwide. Heatmaps, recordings, surveys, live chat and more included in every plan.
   - [View profile](https://www.capterra.co.nz/software/150695/lucky-orange)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/150695/178349/lucky-orange/vs/customer-journey-mapping)
3. **cxomni** — 4.7/5 (7 reviews) — cxomni is a leading Journey Management platform combining mapping, analytics, and AI to optimize experiences and drive improvements.
   - [View profile](https://www.capterra.co.nz/software/184137/cx-omni-cxm-cloud)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/178349/184137/customer-journey-mapping/vs/cx-omni-cxm-cloud)
4. **Pendo** — 4.5/5 (238 reviews) — Use Pendo's customer journey analytics to learn how customers move through workflows, then take action to improve the user experience.
   - [View profile](https://www.capterra.co.nz/software/151951/pendo-platform)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/151951/178349/pendo-platform/vs/customer-journey-mapping)
5. **Microsoft Clarity** — 4.8/5 (56 reviews) — Clarity is a free, easy-to-use tool that help you understand how real people actually use your site.
   - [View profile](https://www.capterra.co.nz/software/1018691/microsoft-clarity)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/178349/1018691/customer-journey-mapping/vs/microsoft-clarity)
6. **Smaply** — 4.4/5 (20 reviews) — Create journey management systems visualizing opportunities and pain points. Connect them and share maps with peers and clients.
   - [View profile](https://www.capterra.co.nz/software/177161/smaply)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/177161/178349/smaply/vs/customer-journey-mapping)
7. **UXPressia** — 4.8/5 (80 reviews) — An online platform for building an outstanding customer experience via customer journey mapping, personas, impact mapping techniques.
   - [View profile](https://www.capterra.co.nz/software/172668/uxpressia)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/172668/178349/uxpressia/vs/customer-journey-mapping)
8. **Fullstory** — 4.6/5 (67 reviews) — Fullstory helps technology teams develop experiences that push the boundaries of what’s possible.
   - [View profile](https://www.capterra.co.nz/software/153721/fullstory)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/153721/178349/fullstory/vs/customer-journey-mapping)
9. **Heap** — 4.5/5 (42 reviews) — Heap is the only solution that shows you every action by every user on your product or site, then gives insight on what to fix and how.
   - [View profile](https://www.capterra.co.nz/software/147216/heap)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/147216/178349/heap/vs/customer-journey-mapping)
10. **Freshdesk** — 4.5/5 (3414 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
    - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
    - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/124981/178349/freshdesk/vs/customer-journey-mapping)
11. **Jotform** — 4.7/5 (2875 reviews) — Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions.
    - [View profile](https://www.capterra.co.nz/software/158456/jotform-4-0)
    - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/158456/178349/jotform-4-0/vs/customer-journey-mapping)
12. **LiveAgent** — 4.7/5 (1778 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
    - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
    - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/102188/178349/liveagent/vs/customer-journey-mapping)
13. **Kangaroo** — 4.9/5 (250 reviews) — All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo.
    - [View profile](https://www.capterra.co.nz/software/149363/kangaroo-rewards)
    - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/149363/178349/kangaroo-rewards/vs/customer-journey-mapping)
14. **Weave** — 4.3/5 (669 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
    - [View profile](https://www.capterra.co.nz/software/141842/weave)
    - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/141842/178349/weave/vs/customer-journey-mapping)
15. **Typeform** — 4.7/5 (954 reviews) — Create beautiful, conversational forms with logic, branding, and AI. Built to boost completion rates and collect better data.
    - [View profile](https://www.capterra.co.nz/software/137289/typeform)
    - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.co.nz/compare/137289/178349/typeform/vs/customer-journey-mapping)

## Related Categories

- [Customer Journey Mapping Tools](https://www.capterra.co.nz/directory/31537/customer-journey-mapping-tools/software)
- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/178349/customer-journey-mapping)
- [View Product Profile](https://www.capterra.co.nz/software/178349/customer-journey-mapping)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/178349/Customer-Journey-Mapping/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/178349/customer-journey-mapping> |
| en-AU | <https://www.capterra.com.au/alternatives/178349/customer-journey-mapping> |
| en-CA | <https://www.capterra.ca/alternatives/178349/customer-journey-mapping> |
| en-GB | <https://www.capterra.co.uk/alternatives/178349/customer-journey-mapping> |
| en-IE | <https://www.capterra.ie/alternatives/178349/customer-journey-mapping> |
| en-IL | <https://www.capterra.co.il/alternatives/178349/customer-journey-mapping> |
| en-IN | <https://www.capterra.in/alternatives/178349/customer-journey-mapping> |
| en-NZ | <https://www.capterra.co.nz/alternatives/178349/customer-journey-mapping> |
| en-SG | <https://www.capterra.com.sg/alternatives/178349/customer-journey-mapping> |
| en-ZA | <https://www.capterra.co.za/alternatives/178349/customer-journey-mapping> |

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