---
description: Learn more about Thulium price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Thulium Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Thulium](/software/177330/thulium) > [Thulium Alternatives](https://www.capterra.co.nz/alternatives/177330/thulium)

# Alternatives to Thulium

Canonical: https://www.capterra.co.nz/alternatives/177330/thulium

> Explore the top alternatives to Thulium. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs Thulium](https://www.capterra.co.nz/compare/164283/177330/zendesk/vs/thulium)
2. **Freshservice** — 4.6/5 (803 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.co.nz/software/132997/freshservice)
   - [Compare vs Thulium](https://www.capterra.co.nz/compare/132997/177330/freshservice/vs/thulium)
3. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues.
   - [View profile](https://www.capterra.co.nz/software/144309/atera)
   - [Compare vs Thulium](https://www.capterra.co.nz/compare/144309/177330/atera/vs/thulium)
4. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs Thulium](https://www.capterra.co.nz/compare/124981/177330/freshdesk/vs/thulium)
5. **Genesys Cloud CX** — 4.3/5 (269 reviews) — The Genesys Cloud CX platform is an all-in-one help desk solution that helps you receive, process and respond to tickets seamlessly.
   - [View profile](https://www.capterra.co.nz/software/21409/genesys-cloud)
   - [Compare vs Thulium](https://www.capterra.co.nz/compare/21409/177330/genesys-cloud/vs/thulium)
6. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.co.nz/software/134775/incontact-call-center-software)
   - [Compare vs Thulium](https://www.capterra.co.nz/compare/134775/177330/incontact-call-center-software/vs/thulium)
7. **Gladly** — 4.8/5 (140 reviews) — A help desk platform that organizes support by customer, not case, making it easier to resolve issues quickly and personally.
   - [View profile](https://www.capterra.co.nz/software/156723/gladly)
   - [Compare vs Thulium](https://www.capterra.co.nz/compare/156723/177330/gladly/vs/thulium)
8. **inconnect** — 4.0/5 (20 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.co.nz/software/164772/omnichannel)
   - [Compare vs Thulium](https://www.capterra.co.nz/compare/164772/177330/omnichannel/vs/thulium)
9. **Five9** — 4.2/5 (487 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.co.nz/software/132405/five9)
   - [Compare vs Thulium](https://www.capterra.co.nz/compare/132405/177330/five9/vs/thulium)
10. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
    - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
    - [Compare vs Thulium](https://www.capterra.co.nz/compare/102188/177330/liveagent/vs/thulium)
11. **NinjaOne** — 4.7/5 (298 reviews) — Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale.
    - [View profile](https://www.capterra.co.nz/software/165889/ninjaone)
    - [Compare vs Thulium](https://www.capterra.co.nz/compare/165889/177330/ninjaone/vs/thulium)
12. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.co.nz/software/138769/jira-service-management)
    - [Compare vs Thulium](https://www.capterra.co.nz/compare/138769/177330/jira-service-management/vs/thulium)
13. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.co.nz/software/62194/livechat)
    - [Compare vs Thulium](https://www.capterra.co.nz/compare/62194/177330/livechat/vs/thulium)
14. **EngageBay CRM** — 4.6/5 (912 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
    - [View profile](https://www.capterra.co.nz/software/178819/engagebay-marketing)
    - [Compare vs Thulium](https://www.capterra.co.nz/compare/177330/178819/thulium/vs/engagebay-marketing)
15. **EZO EAM** — 4.6/5 (1546 reviews) — Cloud-based EAM software with built-in CMMS that keeps equipment planned, tracked, maintained, and accountable so teams stay job-ready.
    - [View profile](https://www.capterra.co.nz/software/124047/ezofficeinventory)
    - [Compare vs Thulium](https://www.capterra.co.nz/compare/124047/177330/ezofficeinventory/vs/thulium)

## Related Categories

- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [IVR Software](https://www.capterra.co.nz/directory/30231/ivr/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/177330/thulium)
- [View Product Profile](https://www.capterra.co.nz/software/177330/thulium)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/177330/Thulium/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/177330/thulium> |
| en-AU | <https://www.capterra.com.au/alternatives/177330/thulium> |
| en-CA | <https://www.capterra.ca/alternatives/177330/thulium> |
| en-GB | <https://www.capterra.co.uk/alternatives/177330/thulium> |
| en-IE | <https://www.capterra.ie/alternatives/177330/thulium> |
| en-IL | <https://www.capterra.co.il/alternatives/177330/thulium> |
| en-IN | <https://www.capterra.in/alternatives/177330/thulium> |
| en-NZ | <https://www.capterra.co.nz/alternatives/177330/thulium> |
| en-SG | <https://www.capterra.com.sg/alternatives/177330/thulium> |
| en-ZA | <https://www.capterra.co.za/alternatives/177330/thulium> |
| es | <https://www.capterra.es/alternatives/177330/thulium> |
| es-AR | <https://www.capterra.com.ar/alternatives/177330/thulium> |
| es-CL | <https://www.capterra.cl/alternatives/177330/thulium> |
| es-CO | <https://www.capterra.co/alternatives/177330/thulium> |
| es-CR | <https://www.capterra.co.cr/alternatives/177330/thulium> |
| es-DO | <https://www.capterra.do/alternatives/177330/thulium> |
| es-EC | <https://www.capterra.ec/alternatives/177330/thulium> |
| es-MX | <https://www.capterra.mx/alternatives/177330/thulium> |
| es-PA | <https://www.capterra.com.pa/alternatives/177330/thulium> |
| es-PE | <https://www.capterra.pe/alternatives/177330/thulium> |
| it | <https://www.capterra.it/alternatives/177330/thulium> |

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