---
description: Learn more about CXMEngine price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CXMEngine Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [CXMEngine](/software/175876/relay) > [CXMEngine Alternatives](https://www.capterra.co.nz/alternatives/175876/relay)

# Alternatives to CXMEngine

Canonical: https://www.capterra.co.nz/alternatives/175876/relay

> Explore the top alternatives to CXMEngine. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/164283/175876/zendesk/vs/relay)
2. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
   - [View profile](https://www.capterra.co.nz/software/1019488/inx-app)
   - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/175876/1019488/relay/vs/inx-app)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/102188/175876/liveagent/vs/relay)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
   - [View profile](https://www.capterra.co.nz/software/144040/tidio-chat)
   - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/144040/175876/tidio-chat/vs/relay)
5. **Crisp** — 4.6/5 (147 reviews) — Your all-in-one helpdesk platform to scale customers' relationship
   - [View profile](https://www.capterra.co.nz/software/151292/crisp)
   - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/151292/175876/crisp/vs/relay)
6. **Genesys Cloud CX** — 4.3/5 (262 reviews) — The Genesys Cloud CX platform is an all-in-one help desk solution that helps you receive, process and respond to tickets seamlessly.
   - [View profile](https://www.capterra.co.nz/software/21409/genesys-cloud)
   - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/21409/175876/genesys-cloud/vs/relay)
7. **Sprinklr** — 4.3/5 (90 reviews) — Sprinklr helps brands provide world-class customer service at enterprise scale—powered by the industry’s most advanced AI engine.
   - [View profile](https://www.capterra.co.nz/software/131274/sprinklr-platform)
   - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/131274/175876/sprinklr-platform/vs/relay)
8. **Gladly** — 4.8/5 (139 reviews) — A help desk platform that organizes support by customer, not case, making it easier to resolve issues quickly and personally.
   - [View profile](https://www.capterra.co.nz/software/156723/gladly)
   - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/156723/175876/gladly/vs/relay)
9. **Text** — 4.8/5 (5 reviews) — Streamline support with AI-driven chat, ticketing, and analytics — scale service quality without scaling costs.
   - [View profile](https://www.capterra.co.nz/software/1078275/Text-App)
   - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/175876/1078275/relay/vs/Text-App)
10. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
    - [View profile](https://www.capterra.co.nz/software/187541/tiledesk)
    - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/175876/187541/relay/vs/tiledesk)
11. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.co.nz/software/164772/omnichannel)
    - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/164772/175876/omnichannel/vs/relay)
12. **Lime Connect** — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
    - [View profile](https://www.capterra.co.nz/software/131558/userlike-live-chat)
    - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/131558/175876/userlike-live-chat/vs/relay)
13. **Denser AI** — 5.0/5 (31 reviews) — Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.
    - [View profile](https://www.capterra.co.nz/software/1064391/denser-ai)
    - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/175876/1064391/relay/vs/denser-ai)
14. **Centralpoint** — 4.6/5 (9 reviews) — Centralpoint's recognized by Gartner as a Digital Experience Platform; On Premise or cloud AI and Help Desk solutions
    - [View profile](https://www.capterra.co.nz/software/161470/centralpoint)
    - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/161470/175876/centralpoint/vs/relay)
15. **Velaro** — 3.9/5 (9 reviews) — Connect with customers, track every case from any channel, and resolve issues faster with built-in ticketing and omnichannel support.
    - [View profile](https://www.capterra.co.nz/software/116972/velaro)
    - [Compare vs CXMEngine](https://www.capterra.co.nz/compare/116972/175876/velaro/vs/relay)

## Related Categories

- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)
- [Customer Journey Mapping Tools](https://www.capterra.co.nz/directory/31537/customer-journey-mapping-tools/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/175876/relay)
- [View Product Profile](https://www.capterra.co.nz/software/175876/relay)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/175876/relay> |
| de-AT | <https://www.capterra.at/alternatives/175876/relay> |
| de-CH | <https://www.capterra.ch/alternatives/175876/relay> |
| en | <https://www.capterra.com/p/175876/Relay/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/175876/relay> |
| en-AU | <https://www.capterra.com.au/alternatives/175876/relay> |
| en-CA | <https://www.capterra.ca/alternatives/175876/relay> |
| en-GB | <https://www.capterra.co.uk/alternatives/175876/relay> |
| en-IE | <https://www.capterra.ie/alternatives/175876/relay> |
| en-IL | <https://www.capterra.co.il/alternatives/175876/relay> |
| en-IN | <https://www.capterra.in/alternatives/175876/relay> |
| en-NZ | <https://www.capterra.co.nz/alternatives/175876/relay> |
| en-SG | <https://www.capterra.com.sg/alternatives/175876/relay> |
| en-ZA | <https://www.capterra.co.za/alternatives/175876/relay> |
| fr | <https://www.capterra.fr/alternatives/175876/relay> |
| fr-BE | <https://fr.capterra.be/alternatives/175876/relay> |
| fr-CA | <https://fr.capterra.ca/alternatives/175876/relay> |
| fr-LU | <https://www.capterra.lu/alternatives/175876/relay> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CXMEngine","description":"See our list of CXMEngine alternatives on Capterra New Zealand. On our platform, find open source, cloud-based software and verified software reviews to meet your business needs.","url":"https://www.capterra.co.nz/alternatives/175876/relay","about":{"@id":"https://www.capterra.co.nz/alternatives/175876/relay#software"},"breadcrumb":{"@id":"https://www.capterra.co.nz/alternatives/175876/relay#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.nz/alternatives/175876/relay#webpage","mainEntity":{"@id":"https://www.capterra.co.nz/alternatives/175876/relay#software"},"isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"CXMEngine","url":"https://www.capterra.co.nz/software/175876/relay","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/175876/relay#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":11},"offers":{"price":"990","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"CXMEngine","position":3,"item":"/software/175876/relay","@type":"ListItem"},{"name":"CXMEngine Alternatives","position":4,"item":"https://www.capterra.co.nz/alternatives/175876/relay","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/alternatives/175876/relay#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"CXMEngine Alternatives - Capterra NZ","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.co.nz/software/164283/zendesk","@type":"ListItem"},{"name":"Inxide","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fbee5d-a497-4735-9d97-71ab290a3acc.jpeg","url":"https://www.capterra.co.nz/software/1019488/inx-app","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.co.nz/software/102188/liveagent","@type":"ListItem"},{"name":"Tidio","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.co.nz/software/144040/tidio-chat","@type":"ListItem"},{"name":"Crisp","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3a4110-8bee-4772-ab46-9e759afc8654.png","url":"https://www.capterra.co.nz/software/151292/crisp","@type":"ListItem"},{"name":"Genesys Cloud CX","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.co.nz/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Sprinklr","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.capterra.co.nz/software/131274/sprinklr-platform","@type":"ListItem"},{"name":"Gladly","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.co.nz/software/156723/gladly","@type":"ListItem"},{"name":"Text","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e26edb8c-7026-4898-94a3-abb30ef66b00.jpeg","url":"https://www.capterra.co.nz/software/1078275/Text-App","@type":"ListItem"},{"name":"Tiledesk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.capterra.co.nz/software/187541/tiledesk","@type":"ListItem"},{"name":"inconnect","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.co.nz/software/164772/omnichannel","@type":"ListItem"},{"name":"Lime Connect","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.capterra.co.nz/software/131558/userlike-live-chat","@type":"ListItem"},{"name":"Denser AI","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39bcf278-507f-4f74-b48b-32234d2627e8.png","url":"https://www.capterra.co.nz/software/1064391/denser-ai","@type":"ListItem"},{"name":"Centralpoint","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce6a40e7-21ce-4cb5-92da-c8ec5205fc89.png","url":"https://www.capterra.co.nz/software/161470/centralpoint","@type":"ListItem"},{"name":"Velaro","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6c33f5f-2f34-49c2-8261-e4543753bee7.png","url":"https://www.capterra.co.nz/software/116972/velaro","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/alternatives/175876/relay#itemlist","numberOfItems":15}
</script>