---
description: Learn more about easiware price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: easiware Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [easiware](/software/164607/easi-crm) > [easiware Alternatives](https://www.capterra.co.nz/alternatives/164607/easi-crm)

# Alternatives to easiware

Canonical: https://www.capterra.co.nz/alternatives/164607/easi-crm

> Explore the top alternatives to easiware. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4078 reviews) — Zendesk customer experience software helps you connect with customers on their favorite channels and deliver smarter service at scale.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs easiware](https://www.capterra.co.nz/compare/164283/164607/zendesk/vs/easi-crm)
2. **Freshdesk** — 4.5/5 (3412 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs easiware](https://www.capterra.co.nz/compare/124981/164607/freshdesk/vs/easi-crm)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio is a customer experience platform with live chat, chatbot, help desk, and conversational AI agent options.
   - [View profile](https://www.capterra.co.nz/software/144040/tidio-chat)
   - [Compare vs easiware](https://www.capterra.co.nz/compare/144040/164607/tidio-chat/vs/easi-crm)
4. **Efficy CRM** — 4.0/5 (90 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
   - [View profile](https://www.capterra.co.nz/software/149894/efficy-crm)
   - [Compare vs easiware](https://www.capterra.co.nz/compare/149894/164607/efficy-crm/vs/easi-crm)
5. **LiveAgent** — 4.7/5 (1772 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs easiware](https://www.capterra.co.nz/compare/102188/164607/liveagent/vs/easi-crm)
6. **EngageBay CRM** — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.co.nz/software/178819/engagebay-marketing)
   - [Compare vs easiware](https://www.capterra.co.nz/compare/164607/178819/easi-crm/vs/engagebay-marketing)
7. **Bitrix24** — 4.2/5 (989 reviews) — Bitrix24 is \#1 free customer experience and customer relationship management platform used by 15 million businesses worldwide.
   - [View profile](https://www.capterra.co.nz/software/113540/bitrix24)
   - [Compare vs easiware](https://www.capterra.co.nz/compare/113540/164607/bitrix24/vs/easi-crm)
8. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.co.nz/software/136189/salesforce)
   - [Compare vs easiware](https://www.capterra.co.nz/compare/136189/164607/salesforce/vs/easi-crm)
9. **LiveChat** — 4.6/5 (1720 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.nz/software/62194/livechat)
   - [Compare vs easiware](https://www.capterra.co.nz/compare/62194/164607/livechat/vs/easi-crm)
10. **HubSpot Service Hub** — 4.4/5 (188 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
    - [View profile](https://www.capterra.co.nz/software/182476/hubspot-service-hub)
    - [Compare vs easiware](https://www.capterra.co.nz/compare/164607/182476/easi-crm/vs/hubspot-service-hub)
11. **Pipedrive** — 4.5/5 (3046 reviews) — Pipedrive helps salespeople expedite their sales process with powerful features, 275+ integrations and an easy, intuitive interface.
    - [View profile](https://www.capterra.co.nz/software/132666/pipedrive)
    - [Compare vs easiware](https://www.capterra.co.nz/compare/132666/164607/pipedrive/vs/easi-crm)
12. **TeamSupport** — 4.5/5 (848 reviews) — AI-driven, all-in-one Customer Experience Platform for B2B SaaS that unites support with onboarding, churn prevention \&amp; upsell motions.
    - [View profile](https://www.capterra.co.nz/software/87908/teamsupport)
    - [Compare vs easiware](https://www.capterra.co.nz/compare/87908/164607/teamsupport/vs/easi-crm)
13. **Salesforce Starter** — 4.4/5 (224 reviews) — Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more.
    - [View profile](https://www.capterra.co.nz/software/132665/Salesforce-Starter)
    - [Compare vs easiware](https://www.capterra.co.nz/compare/132665/164607/Salesforce-Starter/vs/easi-crm)
14. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
    - [View profile](https://www.capterra.co.nz/software/21409/genesys-cloud)
    - [Compare vs easiware](https://www.capterra.co.nz/compare/21409/164607/genesys-cloud/vs/easi-crm)
15. **Hiver** — 4.7/5 (147 reviews) — Hiver is a modern, AI customer service platform that helps teams manage customer experience end to end.
    - [View profile](https://www.capterra.co.nz/software/142975/hiver)
    - [Compare vs easiware](https://www.capterra.co.nz/compare/142975/164607/hiver/vs/easi-crm)

## Related Categories

- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)
- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)
- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [Contact Management Software](https://www.capterra.co.nz/directory/30016/contact-management/software)
- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/164607/easi-crm)
- [View Product Profile](https://www.capterra.co.nz/software/164607/easi-crm)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/alternatives/164607/easi-crm> |
| de | <https://www.capterra.com.de/alternatives/164607/easi-crm> |
| de-AT | <https://www.capterra.at/alternatives/164607/easi-crm> |
| de-CH | <https://www.capterra.ch/alternatives/164607/easi-crm> |
| en | <https://www.capterra.com/p/164607/Easi-CRM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164607/easi-crm> |
| en-AU | <https://www.capterra.com.au/alternatives/164607/easi-crm> |
| en-CA | <https://www.capterra.ca/alternatives/164607/easi-crm> |
| en-GB | <https://www.capterra.co.uk/alternatives/164607/easi-crm> |
| en-IE | <https://www.capterra.ie/alternatives/164607/easi-crm> |
| en-IL | <https://www.capterra.co.il/alternatives/164607/easi-crm> |
| en-IN | <https://www.capterra.in/alternatives/164607/easi-crm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164607/easi-crm> |
| en-SG | <https://www.capterra.com.sg/alternatives/164607/easi-crm> |
| en-ZA | <https://www.capterra.co.za/alternatives/164607/easi-crm> |
| es | <https://www.capterra.es/alternatives/164607/easi-crm> |
| es-AR | <https://www.capterra.com.ar/alternatives/164607/easi-crm> |
| es-CL | <https://www.capterra.cl/alternatives/164607/easi-crm> |
| es-CO | <https://www.capterra.co/alternatives/164607/easi-crm> |
| es-CR | <https://www.capterra.co.cr/alternatives/164607/easi-crm> |
| es-DO | <https://www.capterra.do/alternatives/164607/easi-crm> |
| es-EC | <https://www.capterra.ec/alternatives/164607/easi-crm> |
| es-MX | <https://www.capterra.mx/alternatives/164607/easi-crm> |
| es-PA | <https://www.capterra.com.pa/alternatives/164607/easi-crm> |
| es-PE | <https://www.capterra.pe/alternatives/164607/easi-crm> |
| fi | <https://www.capterra.fi/alternatives/164607/easi-crm> |
| fr | <https://www.capterra.fr/alternatives/164607/easi-crm> |
| fr-BE | <https://fr.capterra.be/alternatives/164607/easi-crm> |
| fr-CA | <https://fr.capterra.ca/alternatives/164607/easi-crm> |
| fr-LU | <https://www.capterra.lu/alternatives/164607/easi-crm> |
| it | <https://www.capterra.it/alternatives/164607/easi-crm> |
| nl | <https://www.capterra.nl/alternatives/164607/easi-crm> |
| nl-BE | <https://www.capterra.be/alternatives/164607/easi-crm> |
| pl | <https://www.capterra.pl/alternatives/164607/easi-crm> |
| pt | <https://www.capterra.com.br/alternatives/164607/easi-crm> |
| pt-PT | <https://www.capterra.pt/alternatives/164607/easi-crm> |

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