---
description: Learn more about Alcea IssueTrack price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Alcea IssueTrack Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/30675/issue-tracking/software) > [Alcea IssueTrack](/software/160250/fit-issuetrack) > [Alcea IssueTrack Alternatives](https://www.capterra.co.nz/alternatives/160250/fit-issuetrack)

# Alternatives to Alcea IssueTrack

Canonical: https://www.capterra.co.nz/alternatives/160250/fit-issuetrack

> Explore the top alternatives to Alcea IssueTrack. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus enables IT teams to record, track, and resolve issues efficiently with rule-based automations, SLAs, and workflows.
   - [View profile](https://www.capterra.co.nz/software/179501/manageengine-service-desk-plus)
   - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/160250/179501/fit-issuetrack/vs/manageengine-service-desk-plus)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk Support is the leading help desk software built for better customer relationships.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/160250/164283/fit-issuetrack/vs/zendesk)
3. **Jira** — 4.4/5 (15498 reviews) — Jira is a fully-featured issue tracker for teams planning and building great products.
   - [View profile](https://www.capterra.co.nz/software/19319/jira)
   - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/19319/160250/jira/vs/fit-issuetrack)
4. **GitHub** — 4.8/5 (6206 reviews) — Track bugs, enhancements, and other requests, prioritize work, and communicate with stakeholders as changes are proposed and merged..
   - [View profile](https://www.capterra.co.nz/software/129067/github)
   - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/129067/160250/github/vs/fit-issuetrack)
5. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.co.nz/software/138769/jira-service-management)
   - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/138769/160250/jira-service-management/vs/fit-issuetrack)
6. **Freshservice** — 4.6/5 (803 reviews) — Modernize issue tracking with Freshservice, an AI-native platform that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.co.nz/software/132997/freshservice)
   - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/132997/160250/freshservice/vs/fit-issuetrack)
7. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.co.nz/software/202528/milvus)
   - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/160250/202528/fit-issuetrack/vs/milvus)
8. **LiveAgent** — 4.7/5 (1789 reviews) — Track customer requests with our Live Chat / Ticketing system and win customers by providing excellent customer service with LiveAgent.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/102188/160250/liveagent/vs/fit-issuetrack)
9. **Giva** — 4.9/5 (57 reviews) — The Apple MAC of change management software in the cloud.
   - [View profile](https://www.capterra.co.nz/software/135094/giva-customer-service)
   - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/135094/160250/giva-customer-service/vs/fit-issuetrack)
10. **Issuetrak** — 4.6/5 (205 reviews) — Resolve issues better without breaking the bank. Gain peace of mind with a tool proven to meet the demands of issue tracking.
    - [View profile](https://www.capterra.co.nz/software/16499/issuetrak)
    - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/16499/160250/issuetrak/vs/fit-issuetrack)
11. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
    - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
    - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/124981/160250/freshdesk/vs/fit-issuetrack)
12. **Request Tracker** — 4.3/5 (3 reviews) — Request Tracker is the open, customizable ticketing system for teams who want control and simplicity without vendor lock-in.
    - [View profile](https://www.capterra.co.nz/software/210595/request-tracker)
    - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/160250/210595/fit-issuetrack/vs/request-tracker)
13. **Rely** — 4.8/5 (14 reviews) — The smart, secure \& simple way to manage workplace issues.
    - [View profile](https://www.capterra.co.nz/software/1034106/rely)
    - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/160250/1034106/fit-issuetrack/vs/rely)
14. **Zoho Projects** — 4.5/5 (873 reviews) — Record and track product issues until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time.
    - [View profile](https://www.capterra.co.nz/software/169455/zoho-projects)
    - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/160250/169455/fit-issuetrack/vs/zoho-projects)
15. **TOPdesk** — 4.4/5 (111 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
    - [View profile](https://www.capterra.co.nz/software/127562/topdesk)
    - [Compare vs Alcea IssueTrack](https://www.capterra.co.nz/compare/127562/160250/topdesk/vs/fit-issuetrack)

## Related Categories

- [Issue Tracking Software](https://www.capterra.co.nz/directory/30675/issue-tracking/software)
- [Incident Management Software](https://www.capterra.co.nz/directory/31332/incident-management/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/160250/fit-issuetrack)
- [View Product Profile](https://www.capterra.co.nz/software/160250/fit-issuetrack)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/160250/fit-issuetrack> |
| de-AT | <https://www.capterra.at/alternatives/160250/fit-issuetrack> |
| de-CH | <https://www.capterra.ch/alternatives/160250/fit-issuetrack> |
| en | <https://www.capterra.com/p/160250/FIT-IssueTrack/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/160250/fit-issuetrack> |
| en-AU | <https://www.capterra.com.au/alternatives/160250/fit-issuetrack> |
| en-CA | <https://www.capterra.ca/alternatives/160250/fit-issuetrack> |
| en-GB | <https://www.capterra.co.uk/alternatives/160250/fit-issuetrack> |
| en-IE | <https://www.capterra.ie/alternatives/160250/fit-issuetrack> |
| en-IL | <https://www.capterra.co.il/alternatives/160250/fit-issuetrack> |
| en-IN | <https://www.capterra.in/alternatives/160250/fit-issuetrack> |
| en-NZ | <https://www.capterra.co.nz/alternatives/160250/fit-issuetrack> |
| en-SG | <https://www.capterra.com.sg/alternatives/160250/fit-issuetrack> |
| en-ZA | <https://www.capterra.co.za/alternatives/160250/fit-issuetrack> |
| es | <https://www.capterra.es/alternatives/160250/fit-issuetrack> |
| es-AR | <https://www.capterra.com.ar/alternatives/160250/fit-issuetrack> |
| es-CL | <https://www.capterra.cl/alternatives/160250/fit-issuetrack> |
| es-CO | <https://www.capterra.co/alternatives/160250/fit-issuetrack> |
| es-CR | <https://www.capterra.co.cr/alternatives/160250/fit-issuetrack> |
| es-DO | <https://www.capterra.do/alternatives/160250/fit-issuetrack> |
| es-EC | <https://www.capterra.ec/alternatives/160250/fit-issuetrack> |
| es-MX | <https://www.capterra.mx/alternatives/160250/fit-issuetrack> |
| es-PA | <https://www.capterra.com.pa/alternatives/160250/fit-issuetrack> |
| es-PE | <https://www.capterra.pe/alternatives/160250/fit-issuetrack> |
| fr | <https://www.capterra.fr/alternatives/160250/fit-issuetrack> |
| fr-BE | <https://fr.capterra.be/alternatives/160250/fit-issuetrack> |
| fr-CA | <https://fr.capterra.ca/alternatives/160250/fit-issuetrack> |
| fr-LU | <https://www.capterra.lu/alternatives/160250/fit-issuetrack> |
| it | <https://www.capterra.it/alternatives/160250/fit-issuetrack> |
| nl | <https://www.capterra.nl/alternatives/160250/fit-issuetrack> |
| nl-BE | <https://www.capterra.be/alternatives/160250/fit-issuetrack> |
| pl | <https://www.capterra.pl/alternatives/160250/fit-issuetrack> |
| pt | <https://www.capterra.com.br/alternatives/160250/fit-issuetrack> |
| pt-PT | <https://www.capterra.pt/alternatives/160250/fit-issuetrack> |
| sv | <https://www.capterra.se/alternatives/160250/fit-issuetrack> |

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