---
description: Learn more about Delighted price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Delighted Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Delighted](/software/157973/delighted) > [Delighted Alternatives](https://www.capterra.co.nz/alternatives/157973/delighted)

# Alternatives to Delighted

Canonical: https://www.capterra.co.nz/alternatives/157973/delighted

> Explore the top alternatives to Delighted. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Typeform** — 4.7/5 (945 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
   - [View profile](https://www.capterra.co.nz/software/137289/typeform)
   - [Compare vs Delighted](https://www.capterra.co.nz/compare/137289/157973/typeform/vs/delighted)
2. **Survicate** — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.
   - [View profile](https://www.capterra.co.nz/software/132914/survicate)
   - [Compare vs Delighted](https://www.capterra.co.nz/compare/132914/157973/survicate/vs/delighted)
3. **UmfrageOnline** — 4.6/5 (1553 reviews) — Online survey creation in multiple languages for businesses of all sizes, with multi-channel distribution and real-time reporting.
   - [View profile](https://www.capterra.co.nz/software/201674/enquetes-maken)
   - [Compare vs Delighted](https://www.capterra.co.nz/compare/157973/201674/delighted/vs/enquetes-maken)
4. **Google Forms** — 4.7/5 (11363 reviews) — Google Forms lets users create surveys and collect data using customizable templates within Google Workspace.
   - [View profile](https://www.capterra.co.nz/software/176571/google-forms)
   - [Compare vs Delighted](https://www.capterra.co.nz/compare/157973/176571/delighted/vs/google-forms)
5. **SurveyMonkey** — 4.6/5 (10427 reviews) — Improve customer satisfaction with AI-powered surveys \& analytics. Track CSAT \& NPS, uncover drivers, \& act fast with 200+ integrations
   - [View profile](https://www.capterra.co.nz/software/32728/surveymonkey)
   - [Compare vs Delighted](https://www.capterra.co.nz/compare/32728/157973/surveymonkey/vs/delighted)
6. **Jotform** — 4.7/5 (2794 reviews) — Easily collect and track powerful customer satisfaction data with Jotform Enterprise.
   - [View profile](https://www.capterra.co.nz/software/158456/jotform-4-0)
   - [Compare vs Delighted](https://www.capterra.co.nz/compare/157973/158456/delighted/vs/jotform-4-0)
7. **SurveySparrow** — 4.4/5 (121 reviews) — SurveySparrow enhances customer satisfaction by turning feedback into actionable insights, improving experiences, and driving loyalty.
   - [View profile](https://www.capterra.co.nz/software/168823/surveysparrow)
   - [Compare vs Delighted](https://www.capterra.co.nz/compare/157973/168823/delighted/vs/surveysparrow)
8. **Staffino** — 5.0/5 (8 reviews) — Collect real-time customer feedback to understand needs and boost satisfaction at every stage of the journey.
   - [View profile](https://www.capterra.co.nz/software/1044294/staffino)
   - [Compare vs Delighted](https://www.capterra.co.nz/compare/157973/1044294/delighted/vs/staffino)
9. **XM for Customer Experience** — 4.6/5 (255 reviews) — Drive customer satisfaction by gathering real-time feedback on the leading Customer Experience management platform.
   - [View profile](https://www.capterra.co.nz/software/152924/customer-frontlines)
   - [Compare vs Delighted](https://www.capterra.co.nz/compare/152924/157973/customer-frontlines/vs/delighted)
10. **Sogolytics** — 4.7/5 (730 reviews) — SogoCX helps you track and improve customer satisfaction with real-time insights that drive loyalty and long-term success.
    - [View profile](https://www.capterra.co.nz/software/127957/sogosurvey)
    - [Compare vs Delighted](https://www.capterra.co.nz/compare/127957/157973/sogosurvey/vs/delighted)
11. **Alchemer** — 4.5/5 (319 reviews) — Alchemer offers the world’s most flexible feedback \& data collection platform that allows organizations to effectively close the loop.
    - [View profile](https://www.capterra.co.nz/software/72549/alchemer)
    - [Compare vs Delighted](https://www.capterra.co.nz/compare/72549/157973/alchemer/vs/delighted)
12. **Questback** — 4.7/5 (49 reviews) — Questback is a Customer Satisfaction Management platform.
    - [View profile](https://www.capterra.co.nz/software/1037172/questback)
    - [Compare vs Delighted](https://www.capterra.co.nz/compare/157973/1037172/delighted/vs/questback)
13. **Feedbackly** — 4.2/5 (36 reviews) — All-in-one feedback suite with omnichannel distribution, visual customization and survey creation through the customer journey.
    - [View profile](https://www.capterra.co.nz/software/142140/feedbackly)
    - [Compare vs Delighted](https://www.capterra.co.nz/compare/142140/157973/feedbackly/vs/delighted)
14. **SmartSurvey** — 4.6/5 (114 reviews) — Enhance employee experience with SmartSurvey—collect feedback, track eNPS, and drive engagement with secure, GDPR-compliant tools.
    - [View profile](https://www.capterra.co.nz/software/57112/smartsurvey)
    - [Compare vs Delighted](https://www.capterra.co.nz/compare/57112/157973/smartsurvey/vs/delighted)
15. **CustomerHero** — 4.9/5 (175 reviews) — The Software with a Service platform to measure \& improve Customer Satisfaction with AI insights, NPS tracking \& close-the-loop tools.
    - [View profile](https://www.capterra.co.nz/software/153472/startquestion)
    - [Compare vs Delighted](https://www.capterra.co.nz/compare/153472/157973/startquestion/vs/delighted)

## Related Categories

- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)
- [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software)
- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)
- [Employee Engagement Software](https://www.capterra.co.nz/directory/30817/employee-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/157973/delighted)
- [View Product Profile](https://www.capterra.co.nz/software/157973/delighted)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/157973/delighted> |
| de-AT | <https://www.capterra.at/alternatives/157973/delighted> |
| de-CH | <https://www.capterra.ch/alternatives/157973/delighted> |
| en | <https://www.capterra.com/p/157973/Delighted/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/157973/delighted> |
| en-AU | <https://www.capterra.com.au/alternatives/157973/delighted> |
| en-CA | <https://www.capterra.ca/alternatives/157973/delighted> |
| en-GB | <https://www.capterra.co.uk/alternatives/157973/delighted> |
| en-IE | <https://www.capterra.ie/alternatives/157973/delighted> |
| en-IL | <https://www.capterra.co.il/alternatives/157973/delighted> |
| en-IN | <https://www.capterra.in/alternatives/157973/delighted> |
| en-NZ | <https://www.capterra.co.nz/alternatives/157973/delighted> |
| en-SG | <https://www.capterra.com.sg/alternatives/157973/delighted> |
| en-ZA | <https://www.capterra.co.za/alternatives/157973/delighted> |
| es | <https://www.capterra.es/alternatives/157973/delighted> |
| es-AR | <https://www.capterra.com.ar/alternatives/157973/delighted> |
| es-CL | <https://www.capterra.cl/alternatives/157973/delighted> |
| es-CO | <https://www.capterra.co/alternatives/157973/delighted> |
| es-CR | <https://www.capterra.co.cr/alternatives/157973/delighted> |
| es-DO | <https://www.capterra.do/alternatives/157973/delighted> |
| es-EC | <https://www.capterra.ec/alternatives/157973/delighted> |
| es-MX | <https://www.capterra.mx/alternatives/157973/delighted> |
| es-PA | <https://www.capterra.com.pa/alternatives/157973/delighted> |
| es-PE | <https://www.capterra.pe/alternatives/157973/delighted> |
| fr | <https://www.capterra.fr/alternatives/157973/delighted> |
| fr-BE | <https://fr.capterra.be/alternatives/157973/delighted> |
| fr-CA | <https://fr.capterra.ca/alternatives/157973/delighted> |
| fr-LU | <https://www.capterra.lu/alternatives/157973/delighted> |
| it | <https://www.capterra.it/alternatives/157973/delighted> |
| ja | <https://www.capterra.jp/alternatives/157973/delighted> |
| nl | <https://www.capterra.nl/alternatives/157973/delighted> |
| nl-BE | <https://www.capterra.be/alternatives/157973/delighted> |
| pl | <https://www.capterra.pl/alternatives/157973/delighted> |
| pt | <https://www.capterra.com.br/alternatives/157973/delighted> |
| pt-PT | <https://www.capterra.pt/alternatives/157973/delighted> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Delighted","description":"See our list of Delighted alternatives on Capterra New Zealand. On our platform, find open source, cloud-based software and verified software reviews to meet your business needs.","url":"https://www.capterra.co.nz/alternatives/157973/delighted","about":{"@id":"https://www.capterra.co.nz/alternatives/157973/delighted#software"},"breadcrumb":{"@id":"https://www.capterra.co.nz/alternatives/157973/delighted#breadcrumblist"},"@id":"https://www.capterra.co.nz/alternatives/157973/delighted#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","mainEntity":{"@id":"https://www.capterra.co.nz/alternatives/157973/delighted#software"},"publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"Delighted","url":"https://www.capterra.co.nz/software/157973/delighted","@id":"https://www.capterra.co.nz/software/157973/delighted#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":57},"offers":{"price":"134","@type":"Offer"}},{"@id":"https://www.capterra.co.nz/alternatives/157973/delighted#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Satisfaction Software","position":2,"item":"/directory/30541/customer-satisfaction/software","@type":"ListItem"},{"name":"Delighted","position":3,"item":"/software/157973/delighted","@type":"ListItem"},{"name":"Delighted Alternatives","position":4,"item":"https://www.capterra.co.nz/alternatives/157973/delighted","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Delighted Alternatives - Capterra NZ","@context":"https://schema.org","@id":"https://www.capterra.co.nz/alternatives/157973/delighted#itemlist","@type":"ItemList","itemListElement":[{"name":"Typeform","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eaedef2-62e1-4e61-8fcd-1fa35a06551e.png","url":"https://www.capterra.co.nz/software/137289/typeform","@type":"ListItem"},{"name":"Survicate","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3ea9811-0efe-4142-a73c-dc185941a50d.png","url":"https://www.capterra.co.nz/software/132914/survicate","@type":"ListItem"},{"name":"UmfrageOnline","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e9a2110-11c0-49f3-91ed-58cb2f15310b.png","url":"https://www.capterra.co.nz/software/201674/enquetes-maken","@type":"ListItem"},{"name":"Google Forms","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e3c2779c-ce77-4a80-bf2f-4943290958a2.png","url":"https://www.capterra.co.nz/software/176571/google-forms","@type":"ListItem"},{"name":"SurveyMonkey","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8a170d5-f00f-4bc4-bb3c-53f779e744b1.jpeg","url":"https://www.capterra.co.nz/software/32728/surveymonkey","@type":"ListItem"},{"name":"Jotform","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba1007d-abcd-4fe1-aeb3-964fd08702cb.png","url":"https://www.capterra.co.nz/software/158456/jotform-4-0","@type":"ListItem"},{"name":"SurveySparrow","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b9df90a-8a8b-4d57-b659-64e51c71ebc6.png","url":"https://www.capterra.co.nz/software/168823/surveysparrow","@type":"ListItem"},{"name":"Staffino","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3cfd2a1b-094f-46b6-a791-b0c53e42933d.png","url":"https://www.capterra.co.nz/software/1044294/staffino","@type":"ListItem"},{"name":"XM for Customer Experience","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.capterra.co.nz/software/152924/customer-frontlines","@type":"ListItem"},{"name":"Sogolytics","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2870199f-b57a-4f48-8c30-b1660c8c8060.png","url":"https://www.capterra.co.nz/software/127957/sogosurvey","@type":"ListItem"},{"name":"Alchemer","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/536d7b1c-f614-4e51-a757-88cb5e4ff27f.png","url":"https://www.capterra.co.nz/software/72549/alchemer","@type":"ListItem"},{"name":"Questback","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ae16991-5198-4719-b533-e96ada2cfb1f.png","url":"https://www.capterra.co.nz/software/1037172/questback","@type":"ListItem"},{"name":"Feedbackly","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/038e731d-57e4-47bc-a283-27df9436944c.png","url":"https://www.capterra.co.nz/software/142140/feedbackly","@type":"ListItem"},{"name":"SmartSurvey","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2aba5e1-6095-445e-b750-5e355fc691a9.png","url":"https://www.capterra.co.nz/software/57112/smartsurvey","@type":"ListItem"},{"name":"CustomerHero","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6baed50c-6556-40d2-8750-2c7a4187024c.png","url":"https://www.capterra.co.nz/software/153472/startquestion","@type":"ListItem"}],"numberOfItems":15}
</script>