---
description: Learn more about HelpCrunch price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpCrunch Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [HelpCrunch](/software/146516/helpcrunch) > [HelpCrunch Alternatives](https://www.capterra.co.nz/alternatives/146516/helpcrunch)

# Alternatives to HelpCrunch

Canonical: https://www.capterra.co.nz/alternatives/146516/helpcrunch

> Explore the top alternatives to HelpCrunch. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/124981/146516/freshdesk/vs/helpcrunch)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/146516/164283/helpcrunch/vs/zendesk)
3. **Salesforce Sales Cloud** — 4.4/5 (18783 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.co.nz/software/61368/salesforce)
   - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/61368/146516/salesforce/vs/helpcrunch)
4. **LiveAgent** — 4.7/5 (1783 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/102188/146516/liveagent/vs/helpcrunch)
5. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.co.nz/software/62194/livechat)
   - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/62194/146516/livechat/vs/helpcrunch)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.co.nz/software/144040/tidio-chat)
   - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/144040/146516/tidio-chat/vs/helpcrunch)
7. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
   - [View profile](https://www.capterra.co.nz/software/134347/intercom)
   - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/134347/146516/intercom/vs/helpcrunch)
8. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
   - [View profile](https://www.capterra.co.nz/software/169505/zoho-desk)
   - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/146516/169505/helpcrunch/vs/zoho-desk)
9. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.co.nz/software/202528/milvus)
   - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/146516/202528/helpcrunch/vs/milvus)
10. **Dynamics 365** — 4.4/5 (5823 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.co.nz/software/157279/dynamics-365)
    - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/146516/157279/helpcrunch/vs/dynamics-365)
11. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.co.nz/software/136189/salesforce)
    - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/136189/146516/salesforce/vs/helpcrunch)
12. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.co.nz/software/185973/helpdesk)
    - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/146516/185973/helpcrunch/vs/helpdesk)
13. **Bitrix24** — 4.2/5 (991 reviews) — \#1 free live chat and contact center software used by over 15 million companies. Also comes with free CRM and email marketing.
    - [View profile](https://www.capterra.co.nz/software/113540/bitrix24)
    - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/113540/146516/bitrix24/vs/helpcrunch)
14. **Zoho Assist** — 4.7/5 (1414 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.co.nz/software/181775/zoho-assist)
    - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/146516/181775/helpcrunch/vs/zoho-assist)
15. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
    - [View profile](https://www.capterra.co.nz/software/130406/agi-self-service)
    - [Compare vs HelpCrunch](https://www.capterra.co.nz/compare/130406/146516/agi-self-service/vs/helpcrunch)

## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [Knowledge Management Software](https://www.capterra.co.nz/directory/30094/knowledge-management/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [Knowledge Base Software](https://www.capterra.co.nz/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/146516/helpcrunch)
- [View Product Profile](https://www.capterra.co.nz/software/146516/helpcrunch)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/146516/helpcrunch> |
| de-AT | <https://www.capterra.at/alternatives/146516/helpcrunch> |
| de-CH | <https://www.capterra.ch/alternatives/146516/helpcrunch> |
| en | <https://www.capterra.com/p/225716/HelpCrunch/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/146516/helpcrunch> |
| en-AU | <https://www.capterra.com.au/alternatives/146516/helpcrunch> |
| en-CA | <https://www.capterra.ca/alternatives/146516/helpcrunch> |
| en-GB | <https://www.capterra.co.uk/alternatives/146516/helpcrunch> |
| en-IE | <https://www.capterra.ie/alternatives/146516/helpcrunch> |
| en-IL | <https://www.capterra.co.il/alternatives/146516/helpcrunch> |
| en-IN | <https://www.capterra.in/alternatives/146516/helpcrunch> |
| en-NZ | <https://www.capterra.co.nz/alternatives/146516/helpcrunch> |
| en-SG | <https://www.capterra.com.sg/alternatives/146516/helpcrunch> |
| en-ZA | <https://www.capterra.co.za/alternatives/146516/helpcrunch> |
| es | <https://www.capterra.es/alternatives/146516/helpcrunch> |
| es-AR | <https://www.capterra.com.ar/alternatives/146516/helpcrunch> |
| es-CL | <https://www.capterra.cl/alternatives/146516/helpcrunch> |
| es-CO | <https://www.capterra.co/alternatives/146516/helpcrunch> |
| es-CR | <https://www.capterra.co.cr/alternatives/146516/helpcrunch> |
| es-DO | <https://www.capterra.do/alternatives/146516/helpcrunch> |
| es-EC | <https://www.capterra.ec/alternatives/146516/helpcrunch> |
| es-MX | <https://www.capterra.mx/alternatives/146516/helpcrunch> |
| es-PA | <https://www.capterra.com.pa/alternatives/146516/helpcrunch> |
| es-PE | <https://www.capterra.pe/alternatives/146516/helpcrunch> |
| fr | <https://www.capterra.fr/alternatives/146516/helpcrunch> |
| fr-BE | <https://fr.capterra.be/alternatives/146516/helpcrunch> |
| fr-CA | <https://fr.capterra.ca/alternatives/146516/helpcrunch> |
| fr-LU | <https://www.capterra.lu/alternatives/146516/helpcrunch> |
| it | <https://www.capterra.it/alternatives/146516/helpcrunch> |
| ja | <https://www.capterra.jp/alternatives/146516/helpcrunch> |
| nl | <https://www.capterra.nl/alternatives/146516/helpcrunch> |
| nl-BE | <https://www.capterra.be/alternatives/146516/helpcrunch> |
| pt | <https://www.capterra.com.br/alternatives/146516/helpcrunch> |
| pt-PT | <https://www.capterra.pt/alternatives/146516/helpcrunch> |
| sv | <https://www.capterra.se/alternatives/146516/helpcrunch> |
| tr | <https://www.capterra.web.tr/alternatives/146516/helpcrunch> |

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