---
description: Learn more about LeadDesk price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LeadDesk Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Inside Sales Software](/directory/30680/inside-sales/software) > [LeadDesk](/software/130134/leaddesk) > [LeadDesk Alternatives](https://www.capterra.co.nz/alternatives/130134/leaddesk)

# Alternatives to LeadDesk

Canonical: https://www.capterra.co.nz/alternatives/130134/leaddesk

> Explore the top alternatives to LeadDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.co.nz/software/61368/salesforce)
   - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/61368/130134/salesforce/vs/leaddesk)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/102188/130134/liveagent/vs/leaddesk)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/130134/164283/leaddesk/vs/zendesk)
4. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/124981/130134/freshdesk/vs/leaddesk)
5. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.nz/software/62194/livechat)
   - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/62194/130134/livechat/vs/leaddesk)
6. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.co.nz/software/185973/helpdesk)
   - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/130134/185973/leaddesk/vs/helpdesk)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.co.nz/software/144040/tidio-chat)
   - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/130134/144040/leaddesk/vs/tidio-chat)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.co.nz/software/169505/zoho-desk)
   - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/130134/169505/leaddesk/vs/zoho-desk)
9. **Bitrix24** — 4.2/5 (1005 reviews) — With over 15 million users, Bitrix24 is \#1 free inside sales platform in the world.
   - [View profile](https://www.capterra.co.nz/software/113540/bitrix24)
   - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/113540/130134/bitrix24/vs/leaddesk)
10. **Superchat** — 4.8/5 (316 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
    - [View profile](https://www.capterra.co.nz/software/210968/superchat)
    - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/130134/210968/leaddesk/vs/superchat)
11. **JustCall** — 4.1/5 (225 reviews) — More dials, better coaching, smarter follow-ups. JustCall gives inside sales teams the AI tools to close faster. Free 14-day trial.
    - [View profile](https://www.capterra.co.nz/software/157853/justcall)
    - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/130134/157853/leaddesk/vs/justcall)
12. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.co.nz/software/136189/salesforce)
    - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/130134/136189/leaddesk/vs/salesforce)
13. **Gladly** — 4.8/5 (140 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.co.nz/software/156723/gladly)
    - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/130134/156723/leaddesk/vs/gladly)
14. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.
    - [View profile](https://www.capterra.co.nz/software/1072329/Sobot)
    - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/130134/1072329/leaddesk/vs/Sobot)
15. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
    - [View profile](https://www.capterra.co.nz/software/21409/genesys-cloud)
    - [Compare vs LeadDesk](https://www.capterra.co.nz/compare/21409/130134/genesys-cloud/vs/leaddesk)

## Related Categories

- [Inside Sales Software](https://www.capterra.co.nz/directory/30680/inside-sales/software)
- [Sales Engagement Platforms](https://www.capterra.co.nz/directory/32195/sales-engagement-platform/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/130134/leaddesk)
- [View Product Profile](https://www.capterra.co.nz/software/130134/leaddesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/130134/leaddesk> |
| de-AT | <https://www.capterra.at/alternatives/130134/leaddesk> |
| de-CH | <https://www.capterra.ch/alternatives/130134/leaddesk> |
| en | <https://www.capterra.com/p/130134/LeadDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/130134/leaddesk> |
| en-AU | <https://www.capterra.com.au/alternatives/130134/leaddesk> |
| en-CA | <https://www.capterra.ca/alternatives/130134/leaddesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/130134/leaddesk> |
| en-IE | <https://www.capterra.ie/alternatives/130134/leaddesk> |
| en-IL | <https://www.capterra.co.il/alternatives/130134/leaddesk> |
| en-IN | <https://www.capterra.in/alternatives/130134/leaddesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/130134/leaddesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/130134/leaddesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/130134/leaddesk> |
| es | <https://www.capterra.es/alternatives/130134/leaddesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/130134/leaddesk> |
| es-CL | <https://www.capterra.cl/alternatives/130134/leaddesk> |
| es-CO | <https://www.capterra.co/alternatives/130134/leaddesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/130134/leaddesk> |
| es-DO | <https://www.capterra.do/alternatives/130134/leaddesk> |
| es-EC | <https://www.capterra.ec/alternatives/130134/leaddesk> |
| es-MX | <https://www.capterra.mx/alternatives/130134/leaddesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/130134/leaddesk> |
| es-PE | <https://www.capterra.pe/alternatives/130134/leaddesk> |
| fr | <https://www.capterra.fr/alternatives/130134/leaddesk> |
| fr-BE | <https://fr.capterra.be/alternatives/130134/leaddesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/130134/leaddesk> |
| fr-LU | <https://www.capterra.lu/alternatives/130134/leaddesk> |
| it | <https://www.capterra.it/alternatives/130134/leaddesk> |
| nl | <https://www.capterra.nl/alternatives/130134/leaddesk> |
| nl-BE | <https://www.capterra.be/alternatives/130134/leaddesk> |
| pt | <https://www.capterra.com.br/alternatives/130134/leaddesk> |
| pt-PT | <https://www.capterra.pt/alternatives/130134/leaddesk> |
| sv | <https://www.capterra.se/alternatives/130134/leaddesk> |

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