---
description: Learn more about SolarWinds Service Desk price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SolarWinds Service Desk Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [SolarWinds Service Desk](/software/129478/solarwinds-service-desk) > [SolarWinds Service Desk Alternatives](https://www.capterra.co.nz/alternatives/129478/solarwinds-service-desk)

# Alternatives to SolarWinds Service Desk

Canonical: https://www.capterra.co.nz/alternatives/129478/solarwinds-service-desk

> Explore the top alternatives to SolarWinds Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Atera** — 4.5/5 (446 reviews) — Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.
   - [View profile](https://www.capterra.co.nz/software/144309/atera)
   - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/129478/144309/solarwinds-service-desk/vs/atera)
2. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.nz/software/132997/freshservice)
   - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/129478/132997/solarwinds-service-desk/vs/freshservice)
3. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
   - [View profile](https://www.capterra.co.nz/software/179501/manageengine-service-desk-plus)
   - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/129478/179501/solarwinds-service-desk/vs/manageengine-service-desk-plus)
4. **ManageEngine Endpoint Central** — 4.6/5 (1489 reviews) — On-prem \& cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console.
   - [View profile](https://www.capterra.co.nz/software/170018/manageengine-desktop-central)
   - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/129478/170018/solarwinds-service-desk/vs/manageengine-desktop-central)
5. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.co.nz/software/138769/jira-service-management)
   - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/129478/138769/solarwinds-service-desk/vs/jira-service-management)
6. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.co.nz/software/107225/sysaid)
   - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/107225/129478/sysaid/vs/solarwinds-service-desk)
7. **Action1** — 4.9/5 (237 reviews) — Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.
   - [View profile](https://www.capterra.co.nz/software/180609/action1-rmm)
   - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/129478/180609/solarwinds-service-desk/vs/action1-rmm)
8. **Pulseway** — 4.7/5 (310 reviews) — Pulseway is an award-winning comprehensive RMM solution that offers real-time monitoring, remote access, automation, and scalability.
   - [View profile](https://www.capterra.co.nz/software/141792/pulseway)
   - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/129478/141792/solarwinds-service-desk/vs/pulseway)
9. **Vivantio** — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
   - [View profile](https://www.capterra.co.nz/software/132880/vivantio)
   - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/129478/132880/solarwinds-service-desk/vs/vivantio)
10. **ServiceTonic** — 4.5/5 (2 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.co.nz/software/112516/servicetonic)
    - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/112516/129478/servicetonic/vs/solarwinds-service-desk)
11. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
    - [View profile](https://www.capterra.co.nz/software/202528/milvus)
    - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/129478/202528/solarwinds-service-desk/vs/milvus)
12. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
    - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
    - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/129478/164283/solarwinds-service-desk/vs/zendesk)
13. **Wrike** — 4.4/5 (2887 reviews) — Create seamless workflows that break down barriers and create new paths to success with Wrike’s work management software.
    - [View profile](https://www.capterra.co.nz/software/76113/wrike)
    - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/76113/129478/wrike/vs/solarwinds-service-desk)
14. **monday.com** — 4.6/5 (5726 reviews) — Work management platform that helps teams streamline projects, sales, marketing \& engineering processes with real-time collaboration.
    - [View profile](https://www.capterra.co.nz/software/147657/monday-com)
    - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/129478/147657/solarwinds-service-desk/vs/monday-com)
15. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
    - [View profile](https://www.capterra.co.nz/software/133392/service-desk)
    - [Compare vs SolarWinds Service Desk](https://www.capterra.co.nz/compare/129478/133392/solarwinds-service-desk/vs/service-desk)

## Related Categories

- [IT Asset Management Software](https://www.capterra.co.nz/directory/30077/it-asset-management/software)
- [IT Management Software](https://www.capterra.co.nz/directory/10001/it-management/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [IT Service Software](https://www.capterra.co.nz/directory/30672/it-service/software)
- [Issue Tracking Software](https://www.capterra.co.nz/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/129478/solarwinds-service-desk)
- [View Product Profile](https://www.capterra.co.nz/software/129478/solarwinds-service-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/129478/solarwinds-service-desk> |
| de-AT | <https://www.capterra.at/alternatives/129478/solarwinds-service-desk> |
| de-CH | <https://www.capterra.ch/alternatives/129478/solarwinds-service-desk> |
| en | <https://www.capterra.com/p/129478/Solarwinds-Service-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/129478/solarwinds-service-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/129478/solarwinds-service-desk> |
| en-CA | <https://www.capterra.ca/alternatives/129478/solarwinds-service-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/129478/solarwinds-service-desk> |
| en-IE | <https://www.capterra.ie/alternatives/129478/solarwinds-service-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/129478/solarwinds-service-desk> |
| en-IN | <https://www.capterra.in/alternatives/129478/solarwinds-service-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/129478/solarwinds-service-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/129478/solarwinds-service-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/129478/solarwinds-service-desk> |
| es | <https://www.capterra.es/alternatives/129478/solarwinds-service-desk> |
| es-AR | <https://www.capterra.com.ar/alternatives/129478/solarwinds-service-desk> |
| es-CL | <https://www.capterra.cl/alternatives/129478/solarwinds-service-desk> |
| es-CO | <https://www.capterra.co/alternatives/129478/solarwinds-service-desk> |
| es-CR | <https://www.capterra.co.cr/alternatives/129478/solarwinds-service-desk> |
| es-DO | <https://www.capterra.do/alternatives/129478/solarwinds-service-desk> |
| es-EC | <https://www.capterra.ec/alternatives/129478/solarwinds-service-desk> |
| es-MX | <https://www.capterra.mx/alternatives/129478/solarwinds-service-desk> |
| es-PA | <https://www.capterra.com.pa/alternatives/129478/solarwinds-service-desk> |
| es-PE | <https://www.capterra.pe/alternatives/129478/solarwinds-service-desk> |
| fr | <https://www.capterra.fr/alternatives/129478/solarwinds-service-desk> |
| fr-BE | <https://fr.capterra.be/alternatives/129478/solarwinds-service-desk> |
| fr-CA | <https://fr.capterra.ca/alternatives/129478/solarwinds-service-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/129478/solarwinds-service-desk> |
| it | <https://www.capterra.it/alternatives/129478/solarwinds-service-desk> |
| ja | <https://www.capterra.jp/alternatives/129478/solarwinds-service-desk> |
| nl | <https://www.capterra.nl/alternatives/129478/solarwinds-service-desk> |
| nl-BE | <https://www.capterra.be/alternatives/129478/solarwinds-service-desk> |
| pt | <https://www.capterra.com.br/alternatives/129478/solarwinds-service-desk> |
| pt-PT | <https://www.capterra.pt/alternatives/129478/solarwinds-service-desk> |
| sv | <https://www.capterra.se/alternatives/129478/solarwinds-service-desk> |

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