---
description: Learn more about everything HelpDesk price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: everything HelpDesk Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [everything HelpDesk](/software/127267/everything-helpdesk) > [everything HelpDesk Alternatives](https://www.capterra.co.nz/alternatives/127267/everything-helpdesk)

# Alternatives to everything HelpDesk

Canonical: https://www.capterra.co.nz/alternatives/127267/everything-helpdesk

> Explore the top alternatives to everything HelpDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2216 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.co.nz/software/169505/zoho-desk)
   - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/127267/169505/everything-helpdesk/vs/zoho-desk)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/127267/164283/everything-helpdesk/vs/zendesk)
3. **Freshservice** — 4.6/5 (803 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.co.nz/software/132997/freshservice)
   - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/127267/132997/everything-helpdesk/vs/freshservice)
4. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/124981/127267/freshdesk/vs/everything-helpdesk)
5. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.co.nz/software/202528/milvus)
   - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/127267/202528/everything-helpdesk/vs/milvus)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/102188/127267/liveagent/vs/everything-helpdesk)
7. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.co.nz/software/152871/servicenow)
   - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/127267/152871/everything-helpdesk/vs/servicenow)
8. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
   - [View profile](https://www.capterra.co.nz/software/86962/bomgar)
   - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/86962/127267/bomgar/vs/everything-helpdesk)
9. **SysAid** — 4.5/5 (523 reviews) — AI-powered help desk that resolves requests instantly and routes the rest to the right agent.
   - [View profile](https://www.capterra.co.nz/software/107225/sysaid)
   - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/107225/127267/sysaid/vs/everything-helpdesk)
10. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.co.nz/software/138769/jira-service-management)
    - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/127267/138769/everything-helpdesk/vs/jira-service-management)
11. **TeamDynamix** — 4.4/5 (170 reviews) — No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks.
    - [View profile](https://www.capterra.co.nz/software/121317/teamdynamix)
    - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/121317/127267/teamdynamix/vs/everything-helpdesk)
12. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.co.nz/software/62194/livechat)
    - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/62194/127267/livechat/vs/everything-helpdesk)
13. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote support software with built-in Help Desk: Support Queue, Support Team, per-contract billing, RMM and remote access in one tool.
    - [View profile](https://www.capterra.co.nz/software/177094/supremo-remote-desktop)
    - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/127267/177094/everything-helpdesk/vs/supremo-remote-desktop)
14. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.co.nz/software/144825/boss-solutions)
    - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/127267/144825/everything-helpdesk/vs/boss-solutions)
15. **Harmony** — 4.9/5 (33 reviews) — Enterprise Service Management That Runs Itself. Using AI agents that solve tickets and automate repetitive work.
    - [View profile](https://www.capterra.co.nz/software/1086559/Harmony)
    - [Compare vs everything HelpDesk](https://www.capterra.co.nz/compare/127267/1086559/everything-helpdesk/vs/Harmony)

## Related Categories

- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/127267/everything-helpdesk)
- [View Product Profile](https://www.capterra.co.nz/software/127267/everything-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/127267/everything-helpdesk> |
| de-AT | <https://www.capterra.at/alternatives/127267/everything-helpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/127267/everything-helpdesk> |
| en | <https://www.capterra.com/p/127267/everything-HelpDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127267/everything-helpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/127267/everything-helpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/127267/everything-helpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/127267/everything-helpdesk> |
| en-IE | <https://www.capterra.ie/alternatives/127267/everything-helpdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/127267/everything-helpdesk> |
| en-IN | <https://www.capterra.in/alternatives/127267/everything-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127267/everything-helpdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/127267/everything-helpdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/127267/everything-helpdesk> |
| fr | <https://www.capterra.fr/alternatives/127267/everything-helpdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/127267/everything-helpdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/127267/everything-helpdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/127267/everything-helpdesk> |
| pt | <https://www.capterra.com.br/alternatives/127267/everything-helpdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/127267/everything-helpdesk> |

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