---
description: Learn more about FocalScope price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FocalScope Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [FocalScope](/software/127118/focalscope) > [FocalScope Alternatives](https://www.capterra.co.nz/alternatives/127118/focalscope)

# Alternatives to FocalScope

Canonical: https://www.capterra.co.nz/alternatives/127118/focalscope

> Explore the top alternatives to FocalScope. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.co.nz/software/169505/zoho-desk)
   - [Compare vs FocalScope](https://www.capterra.co.nz/compare/127118/169505/focalscope/vs/zoho-desk)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs FocalScope](https://www.capterra.co.nz/compare/127118/164283/focalscope/vs/zendesk)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs FocalScope](https://www.capterra.co.nz/compare/124981/127118/freshdesk/vs/focalscope)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs FocalScope](https://www.capterra.co.nz/compare/102188/127118/liveagent/vs/focalscope)
5. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.co.nz/software/136189/salesforce)
   - [Compare vs FocalScope](https://www.capterra.co.nz/compare/127118/136189/focalscope/vs/salesforce)
6. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is \#1 free sales enablement software used by over 15 million companies worldwide
   - [View profile](https://www.capterra.co.nz/software/113540/bitrix24)
   - [Compare vs FocalScope](https://www.capterra.co.nz/compare/113540/127118/bitrix24/vs/focalscope)
7. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
   - [View profile](https://www.capterra.co.nz/software/135148/agile-crm)
   - [Compare vs FocalScope](https://www.capterra.co.nz/compare/127118/135148/focalscope/vs/agile-crm)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.co.nz/software/144040/tidio-chat)
   - [Compare vs FocalScope](https://www.capterra.co.nz/compare/127118/144040/focalscope/vs/tidio-chat)
9. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.nz/software/62194/livechat)
   - [Compare vs FocalScope](https://www.capterra.co.nz/compare/62194/127118/livechat/vs/focalscope)
10. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.co.nz/software/134775/incontact-call-center-software)
    - [Compare vs FocalScope](https://www.capterra.co.nz/compare/127118/134775/focalscope/vs/incontact-call-center-software)
11. **Front** — 4.5/5 (286 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
    - [View profile](https://www.capterra.co.nz/software/132901/front)
    - [Compare vs FocalScope](https://www.capterra.co.nz/compare/127118/132901/focalscope/vs/front)
12. **Salesforce Starter** — 4.4/5 (223 reviews) — Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more.
    - [View profile](https://www.capterra.co.nz/software/132665/salesforce-essentials)
    - [Compare vs FocalScope](https://www.capterra.co.nz/compare/127118/132665/focalscope/vs/salesforce-essentials)
13. **LiveHelpNow** — 4.6/5 (72 reviews) — Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
    - [View profile](https://www.capterra.co.nz/software/99093/livehelpnow-suite)
    - [Compare vs FocalScope](https://www.capterra.co.nz/compare/99093/127118/livehelpnow-suite/vs/focalscope)
14. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.co.nz/software/87908/teamsupport)
    - [Compare vs FocalScope](https://www.capterra.co.nz/compare/87908/127118/teamsupport/vs/focalscope)
15. **Efficy CRM** — 4.0/5 (90 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
    - [View profile](https://www.capterra.co.nz/software/149894/efficy-crm)
    - [Compare vs FocalScope](https://www.capterra.co.nz/compare/127118/149894/focalscope/vs/efficy-crm)

## Related Categories

- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [IT Ticketing Systems](https://www.capterra.co.nz/directory/32623/it-ticketing-systems-software/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/127118/focalscope)
- [View Product Profile](https://www.capterra.co.nz/software/127118/focalscope)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/127118/focalscope> |
| de-AT | <https://www.capterra.at/alternatives/127118/focalscope> |
| de-CH | <https://www.capterra.ch/alternatives/127118/focalscope> |
| en | <https://www.capterra.com/p/127118/FocalScope/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127118/focalscope> |
| en-AU | <https://www.capterra.com.au/alternatives/127118/focalscope> |
| en-CA | <https://www.capterra.ca/alternatives/127118/focalscope> |
| en-GB | <https://www.capterra.co.uk/alternatives/127118/focalscope> |
| en-IE | <https://www.capterra.ie/alternatives/127118/focalscope> |
| en-IL | <https://www.capterra.co.il/alternatives/127118/focalscope> |
| en-IN | <https://www.capterra.in/alternatives/127118/focalscope> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127118/focalscope> |
| en-SG | <https://www.capterra.com.sg/alternatives/127118/focalscope> |
| en-ZA | <https://www.capterra.co.za/alternatives/127118/focalscope> |
| es | <https://www.capterra.es/alternatives/127118/focalscope> |
| es-AR | <https://www.capterra.com.ar/alternatives/127118/focalscope> |
| es-CL | <https://www.capterra.cl/alternatives/127118/focalscope> |
| es-CO | <https://www.capterra.co/alternatives/127118/focalscope> |
| es-CR | <https://www.capterra.co.cr/alternatives/127118/focalscope> |
| es-DO | <https://www.capterra.do/alternatives/127118/focalscope> |
| es-EC | <https://www.capterra.ec/alternatives/127118/focalscope> |
| es-MX | <https://www.capterra.mx/alternatives/127118/focalscope> |
| es-PA | <https://www.capterra.com.pa/alternatives/127118/focalscope> |
| es-PE | <https://www.capterra.pe/alternatives/127118/focalscope> |
| fr | <https://www.capterra.fr/alternatives/127118/focalscope> |
| fr-BE | <https://fr.capterra.be/alternatives/127118/focalscope> |
| fr-CA | <https://fr.capterra.ca/alternatives/127118/focalscope> |
| fr-LU | <https://www.capterra.lu/alternatives/127118/focalscope> |
| it | <https://www.capterra.it/alternatives/127118/focalscope> |
| nl | <https://www.capterra.nl/alternatives/127118/focalscope> |
| nl-BE | <https://www.capterra.be/alternatives/127118/focalscope> |
| pt | <https://www.capterra.com.br/alternatives/127118/focalscope> |
| pt-PT | <https://www.capterra.pt/alternatives/127118/focalscope> |

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