---
description: Learn more about OMNITRACKER price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OMNITRACKER Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [OMNITRACKER](/software/124156/omnitracker) > [OMNITRACKER Alternatives](https://www.capterra.co.nz/alternatives/124156/omnitracker)

# Alternatives to OMNITRACKER

Canonical: https://www.capterra.co.nz/alternatives/124156/omnitracker

> Explore the top alternatives to OMNITRACKER. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (792 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.nz/software/132997/freshservice)
   - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/124156/132997/omnitracker/vs/freshservice)
2. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/124156/164283/omnitracker/vs/zendesk)
3. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \& customer service processes on a unified interface.
   - [View profile](https://www.capterra.co.nz/software/16499/issuetrak)
   - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/16499/124156/issuetrak/vs/omnitracker)
4. **ServiceTonic** — 4.6/5 (8 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
   - [View profile](https://www.capterra.co.nz/software/112516/servicetonic)
   - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/112516/124156/servicetonic/vs/omnitracker)
5. **C2** — 4.3/5 (14 reviews) — C2 ISTM is a powerful online IT service management software, fully customizable to your operational performance enhancement needs.
   - [View profile](https://www.capterra.co.nz/software/135915/c2-atom)
   - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/124156/135915/omnitracker/vs/c2-atom)
6. **JIRA Service Management** — 4.5/5 (775 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.co.nz/software/138769/jira-service-management)
   - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/124156/138769/omnitracker/vs/jira-service-management)
7. **SmartITSM** — 4.6/5 (8 reviews) — SmartITSM is the all-in-one tool for IT teams, combining ticketing, asset management, seamless services, monitoring, and a CMDB.
   - [View profile](https://www.capterra.co.nz/software/1045363/smartitsm)
   - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/124156/1045363/omnitracker/vs/smartitsm)
8. **SysAid** — 4.5/5 (522 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.co.nz/software/107225/sysaid)
   - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/107225/124156/sysaid/vs/omnitracker)
9. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/124156/124981/omnitracker/vs/freshdesk)
10. **Caspio** — 4.6/5 (249 reviews) — Caspio is an AI platform for building custom business applications, with annually certified HIPAA, SOC 2 Type II, and GDPR compliance.
    - [View profile](https://www.capterra.co.nz/software/137206/caspio)
    - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/124156/137206/omnitracker/vs/caspio)
11. **Deepser** — 4.6/5 (57 reviews) — Deepser is the only 100% Italian Service Management platform with native AI capabilities, unifying services in a customizable ecosystem
    - [View profile](https://www.capterra.co.nz/software/178946/deepser)
    - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/124156/178946/omnitracker/vs/deepser)
12. **Agiloft** — 4.8/5 (38 reviews) — Cloud-based tool that helps streamline contract lifecycle management via obligation tracking, pre-made templates, workflows, and more.
    - [View profile](https://www.capterra.co.nz/software/101273/agiloft)
    - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/101273/124156/agiloft/vs/omnitracker)
13. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
    - [View profile](https://www.capterra.co.nz/software/133392/service-desk)
    - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/124156/133392/omnitracker/vs/service-desk)
14. **TeamSupport** — 4.5/5 (849 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.co.nz/software/87908/teamsupport)
    - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/87908/124156/teamsupport/vs/omnitracker)
15. **Salesforce Service Cloud** — 4.5/5 (828 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.co.nz/software/136189/salesforce)
    - [Compare vs OMNITRACKER](https://www.capterra.co.nz/compare/124156/136189/omnitracker/vs/salesforce)

## Related Categories

- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [Configuration Management Tools](https://www.capterra.co.nz/directory/32355/configuration-tools/software)
- [Change Management Software](https://www.capterra.co.nz/directory/30958/change-management/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/124156/omnitracker)
- [View Product Profile](https://www.capterra.co.nz/software/124156/omnitracker)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/124156/omnitracker> |
| de-AT | <https://www.capterra.at/alternatives/124156/omnitracker> |
| de-CH | <https://www.capterra.ch/alternatives/124156/omnitracker> |
| en | <https://www.capterra.com/p/124156/OMNITRACKER/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/124156/omnitracker> |
| en-AU | <https://www.capterra.com.au/alternatives/124156/omnitracker> |
| en-CA | <https://www.capterra.ca/alternatives/124156/omnitracker> |
| en-GB | <https://www.capterra.co.uk/alternatives/124156/omnitracker> |
| en-IE | <https://www.capterra.ie/alternatives/124156/omnitracker> |
| en-IL | <https://www.capterra.co.il/alternatives/124156/omnitracker> |
| en-IN | <https://www.capterra.in/alternatives/124156/omnitracker> |
| en-NZ | <https://www.capterra.co.nz/alternatives/124156/omnitracker> |
| en-SG | <https://www.capterra.com.sg/alternatives/124156/omnitracker> |
| en-ZA | <https://www.capterra.co.za/alternatives/124156/omnitracker> |
| es | <https://www.capterra.es/alternatives/124156/omnitracker> |
| es-AR | <https://www.capterra.com.ar/alternatives/124156/omnitracker> |
| es-CL | <https://www.capterra.cl/alternatives/124156/omnitracker> |
| es-CO | <https://www.capterra.co/alternatives/124156/omnitracker> |
| es-CR | <https://www.capterra.co.cr/alternatives/124156/omnitracker> |
| es-DO | <https://www.capterra.do/alternatives/124156/omnitracker> |
| es-EC | <https://www.capterra.ec/alternatives/124156/omnitracker> |
| es-MX | <https://www.capterra.mx/alternatives/124156/omnitracker> |
| es-PA | <https://www.capterra.com.pa/alternatives/124156/omnitracker> |
| es-PE | <https://www.capterra.pe/alternatives/124156/omnitracker> |
| nl | <https://www.capterra.nl/alternatives/124156/omnitracker> |
| nl-BE | <https://www.capterra.be/alternatives/124156/omnitracker> |

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