---
description: Learn more about iRoom price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: iRoom Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [iRoom](/software/1096684/iRoom) > [iRoom Alternatives](https://www.capterra.co.nz/alternatives/1096684/iRoom)

# Alternatives to iRoom

Canonical: https://www.capterra.co.nz/alternatives/1096684/iRoom

> Explore the top alternatives to iRoom. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3414 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs iRoom](https://www.capterra.co.nz/compare/124981/1096684/freshdesk/vs/iRoom)
2. **Survicate** — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.
   - [View profile](https://www.capterra.co.nz/software/132914/survicate)
   - [Compare vs iRoom](https://www.capterra.co.nz/compare/132914/1096684/survicate/vs/iRoom)
3. **Jahia** — 4.6/5 (59 reviews) — Jahia is the best rated CMS with content personalization built at its core. It is commonly used to build powerful websites and portals.
   - [View profile](https://www.capterra.co.nz/software/196073/jahia)
   - [Compare vs iRoom](https://www.capterra.co.nz/compare/196073/1096684/jahia/vs/iRoom)
4. **XM for Customer Experience** — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
   - [View profile](https://www.capterra.co.nz/software/152924/customer-frontlines)
   - [Compare vs iRoom](https://www.capterra.co.nz/compare/152924/1096684/customer-frontlines/vs/iRoom)
5. **Jotform** — 4.7/5 (2866 reviews) — Upgrade your customer experience with Jotform Enterprise. Create surveys and apps, and collect e-signatures and payments seamlessly.
   - [View profile](https://www.capterra.co.nz/software/158456/jotform-4-0)
   - [Compare vs iRoom](https://www.capterra.co.nz/compare/158456/1096684/jotform-4-0/vs/iRoom)
6. **LiveAgent** — 4.7/5 (1776 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs iRoom](https://www.capterra.co.nz/compare/102188/1096684/liveagent/vs/iRoom)
7. **Kangaroo** — 4.9/5 (250 reviews) — All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo.
   - [View profile](https://www.capterra.co.nz/software/149363/kangaroo-rewards)
   - [Compare vs iRoom](https://www.capterra.co.nz/compare/149363/1096684/kangaroo-rewards/vs/iRoom)
8. **Weave** — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
   - [View profile](https://www.capterra.co.nz/software/141842/weave)
   - [Compare vs iRoom](https://www.capterra.co.nz/compare/141842/1096684/weave/vs/iRoom)
9. **Birdeye** — 4.7/5 (703 reviews) — Birdeye is the leading AI-powered reputation and social media management platform for local brands.
   - [View profile](https://www.capterra.co.nz/software/152997/birdeye)
   - [Compare vs iRoom](https://www.capterra.co.nz/compare/152997/1096684/birdeye/vs/iRoom)
10. **Typeform** — 4.7/5 (954 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
    - [View profile](https://www.capterra.co.nz/software/137289/typeform)
    - [Compare vs iRoom](https://www.capterra.co.nz/compare/137289/1096684/typeform/vs/iRoom)
11. **EngageBay CRM** — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
    - [View profile](https://www.capterra.co.nz/software/178819/engagebay-marketing)
    - [Compare vs iRoom](https://www.capterra.co.nz/compare/178819/1096684/engagebay-marketing/vs/iRoom)
12. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.co.nz/software/136189/salesforce)
    - [Compare vs iRoom](https://www.capterra.co.nz/compare/136189/1096684/salesforce/vs/iRoom)
13. **LiveChat** — 4.6/5 (1721 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.co.nz/software/62194/livechat)
    - [Compare vs iRoom](https://www.capterra.co.nz/compare/62194/1096684/livechat/vs/iRoom)
14. **Giftbit** — 4.6/5 (82 reviews) — Giftbit is a digital gift card and prepaid card distribution platform and API for reward and incentive programs.
    - [View profile](https://www.capterra.co.nz/software/173343/giftbit)
    - [Compare vs iRoom](https://www.capterra.co.nz/compare/173343/1096684/giftbit/vs/iRoom)
15. **SumUp** — 4.5/5 (1470 reviews) — SumUp provides payment processing, card acceptance, and POS systems to help small businesses manage finances effectively.
    - [View profile](https://www.capterra.co.nz/software/170673/sumup-air)
    - [Compare vs iRoom](https://www.capterra.co.nz/compare/170673/1096684/sumup-air/vs/iRoom)

## Related Categories

- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)
- [Digital Experience Platforms (DXP)](https://www.capterra.co.nz/directory/32817/digital-experience-platforms-%28dxp%29/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1096684/iRoom)
- [View Product Profile](https://www.capterra.co.nz/software/1096684/iRoom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10041961/iRoom/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1096684/iRoom> |
| en-AU | <https://www.capterra.com.au/alternatives/1096684/iRoom> |
| en-CA | <https://www.capterra.ca/alternatives/1096684/iRoom> |
| en-GB | <https://www.capterra.co.uk/alternatives/1096684/iRoom> |
| en-IE | <https://www.capterra.ie/alternatives/1096684/iRoom> |
| en-IL | <https://www.capterra.co.il/alternatives/1096684/iRoom> |
| en-IN | <https://www.capterra.in/alternatives/1096684/iRoom> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1096684/iRoom> |
| en-SG | <https://www.capterra.com.sg/alternatives/1096684/iRoom> |
| en-ZA | <https://www.capterra.co.za/alternatives/1096684/iRoom> |

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