---
description: Learn more about Donkey Support price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Donkey Support Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Donkey Support](/software/1086720/Donkey-Support) > [Donkey Support Alternatives](https://www.capterra.co.nz/alternatives/1086720/Donkey-Support)

# Alternatives to Donkey Support

Canonical: https://www.capterra.co.nz/alternatives/1086720/Donkey-Support

> Explore the top alternatives to Donkey Support. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4091 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/164283/1086720/zendesk/vs/Donkey-Support)
2. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.co.nz/software/202528/milvus)
   - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/202528/1086720/milvus/vs/Donkey-Support)
3. **Freshdesk** — 4.5/5 (3474 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/124981/1086720/freshdesk/vs/Donkey-Support)
4. **Freshservice** — 4.6/5 (798 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.nz/software/132997/freshservice)
   - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/132997/1086720/freshservice/vs/Donkey-Support)
5. **LiveAgent** — 4.7/5 (1788 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/102188/1086720/liveagent/vs/Donkey-Support)
6. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
   - [View profile](https://www.capterra.co.nz/software/62194/livechat)
   - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/62194/1086720/livechat/vs/Donkey-Support)
7. **Zoho Desk** — 4.5/5 (2215 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.co.nz/software/169505/zoho-desk)
   - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/169505/1086720/zoho-desk/vs/Donkey-Support)
8. **Raiseaticket** — 4.7/5 (48 reviews) — The cloud-based free helpdesk solution that's powerful, insightful and easy to use - free to keep, with no trial period and no expiry.
   - [View profile](https://www.capterra.co.nz/software/182383/raiseaticket)
   - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/182383/1086720/raiseaticket/vs/Donkey-Support)
9. **SysAid** — 4.5/5 (522 reviews) — AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
   - [View profile](https://www.capterra.co.nz/software/107225/sysaid)
   - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/107225/1086720/sysaid/vs/Donkey-Support)
10. **JIRA Service Management** — 4.5/5 (777 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.co.nz/software/138769/jira-service-management)
    - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/138769/1086720/jira-service-management/vs/Donkey-Support)
11. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.co.nz/software/185973/helpdesk)
    - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/185973/1086720/helpdesk/vs/Donkey-Support)
12. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.co.nz/software/144825/boss-solutions)
    - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/144825/1086720/boss-solutions/vs/Donkey-Support)
13. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
    - [View profile](https://www.capterra.co.nz/software/144040/tidio-chat)
    - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/144040/1086720/tidio-chat/vs/Donkey-Support)
14. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
    - [View profile](https://www.capterra.co.nz/software/179501/manageengine-service-desk-plus)
    - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/179501/1086720/manageengine-service-desk-plus/vs/Donkey-Support)
15. **Faveo Helpdesk** — 4.5/5 (117 reviews) — Faveo Helpdesk is a customizable ticketing and customer support software available in cloud, self-hosted, and open-source editions.
    - [View profile](https://www.capterra.co.nz/software/147036/faveo-helpdesk)
    - [Compare vs Donkey Support](https://www.capterra.co.nz/compare/147036/1086720/faveo-helpdesk/vs/Donkey-Support)

## Related Categories

- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1086720/Donkey-Support)
- [View Product Profile](https://www.capterra.co.nz/software/1086720/Donkey-Support)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10037499/Donkey-Support/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1086720/Donkey-Support> |
| en-AU | <https://www.capterra.com.au/alternatives/1086720/Donkey-Support> |
| en-CA | <https://www.capterra.ca/alternatives/1086720/Donkey-Support> |
| en-GB | <https://www.capterra.co.uk/alternatives/1086720/Donkey-Support> |
| en-IE | <https://www.capterra.ie/alternatives/1086720/Donkey-Support> |
| en-IL | <https://www.capterra.co.il/alternatives/1086720/Donkey-Support> |
| en-IN | <https://www.capterra.in/alternatives/1086720/Donkey-Support> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1086720/Donkey-Support> |
| en-SG | <https://www.capterra.com.sg/alternatives/1086720/Donkey-Support> |
| en-ZA | <https://www.capterra.co.za/alternatives/1086720/Donkey-Support> |

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