---
description: Learn more about Profichat price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Profichat Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Profichat](/software/1085653/Profichat) > [Profichat Alternatives](https://www.capterra.co.nz/alternatives/1085653/Profichat)

# Alternatives to Profichat

Canonical: https://www.capterra.co.nz/alternatives/1085653/Profichat

> Explore the top alternatives to Profichat. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4091 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs Profichat](https://www.capterra.co.nz/compare/164283/1085653/zendesk/vs/Profichat)
2. **LiveAgent** — 4.7/5 (1788 reviews) — Start for Free with LiveAgent and build amazing customer relationships with the ultimate help desk software for companies of all sizes.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs Profichat](https://www.capterra.co.nz/compare/102188/1085653/liveagent/vs/Profichat)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
   - [View profile](https://www.capterra.co.nz/software/144040/tidio-chat)
   - [Compare vs Profichat](https://www.capterra.co.nz/compare/144040/1085653/tidio-chat/vs/Profichat)
4. **Zoho Desk** — 4.5/5 (2215 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business more healthier.
   - [View profile](https://www.capterra.co.nz/software/169505/zoho-desk)
   - [Compare vs Profichat](https://www.capterra.co.nz/compare/169505/1085653/zoho-desk/vs/Profichat)
5. **Wati** — 4.6/5 (207 reviews) — The Agentic Customer Engagement Platform built for Revenue Growth
   - [View profile](https://www.capterra.co.nz/software/204314/wati)
   - [Compare vs Profichat](https://www.capterra.co.nz/compare/204314/1085653/wati/vs/Profichat)
6. **Gladly** — 4.8/5 (139 reviews) — A modern customer support platform that unifies conversations and boosts team efficiency with AI and automation—no tickets required.
   - [View profile](https://www.capterra.co.nz/software/156723/gladly)
   - [Compare vs Profichat](https://www.capterra.co.nz/compare/156723/1085653/gladly/vs/Profichat)
7. **Freshdesk** — 4.5/5 (3474 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs Profichat](https://www.capterra.co.nz/compare/124981/1085653/freshdesk/vs/Profichat)
8. **Kustomer** — 4.7/5 (80 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
   - [View profile](https://www.capterra.co.nz/software/158128/kustomer)
   - [Compare vs Profichat](https://www.capterra.co.nz/compare/158128/1085653/kustomer/vs/Profichat)
9. **Kapture CX** — 4.2/5 (40 reviews) — Cloud-based omnichannel customer experience platform with AI-powered ticketing, self-service automation, smart routing, and support.
   - [View profile](https://www.capterra.co.nz/software/144560/Kapture)
   - [Compare vs Profichat](https://www.capterra.co.nz/compare/144560/1085653/Kapture/vs/Profichat)
10. **Hiver** — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform. 10,000+ teams trust Hiver to tackle complex support across channels.
    - [View profile](https://www.capterra.co.nz/software/142975/hiver)
    - [Compare vs Profichat](https://www.capterra.co.nz/compare/142975/1085653/hiver/vs/Profichat)
11. **Freshchat** — 4.2/5 (155 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.co.nz/software/158117/freshchat)
    - [Compare vs Profichat](https://www.capterra.co.nz/compare/158117/1085653/freshchat/vs/Profichat)
12. **respond.io** — 4.6/5 (60 reviews) — Chats. Calls. All in one place. Respond.io helps B2C businesses connect with customers and close more sales, faster.
    - [View profile](https://www.capterra.co.nz/software/179311/rocketbots)
    - [Compare vs Profichat](https://www.capterra.co.nz/compare/179311/1085653/rocketbots/vs/Profichat)
13. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.co.nz/software/192052/servicenow-customer-service-management)
    - [Compare vs Profichat](https://www.capterra.co.nz/compare/192052/1085653/servicenow-customer-service-management/vs/Profichat)
14. **Text** — 4.7/5 (32 reviews) — AI customer support software that routes every ticket to the right team and opens it with full history.
    - [View profile](https://www.capterra.co.nz/software/1078275/Text-App)
    - [Compare vs Profichat](https://www.capterra.co.nz/compare/1078275/1085653/Text-App/vs/Profichat)
15. **Help Scout** — 4.6/5 (226 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
    - [View profile](https://www.capterra.co.nz/software/136909/help-scout)
    - [Compare vs Profichat](https://www.capterra.co.nz/compare/136909/1085653/help-scout/vs/Profichat)

## Related Categories

- [Customer Support Software](https://www.capterra.co.nz/directory/32315/customer-support/software)
- [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1085653/Profichat)
- [View Product Profile](https://www.capterra.co.nz/software/1085653/Profichat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10036551/Profichat/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1085653/Profichat> |
| en-AU | <https://www.capterra.com.au/alternatives/1085653/Profichat> |
| en-CA | <https://www.capterra.ca/alternatives/1085653/Profichat> |
| en-GB | <https://www.capterra.co.uk/alternatives/1085653/Profichat> |
| en-IE | <https://www.capterra.ie/alternatives/1085653/Profichat> |
| en-IL | <https://www.capterra.co.il/alternatives/1085653/Profichat> |
| en-IN | <https://www.capterra.in/alternatives/1085653/Profichat> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1085653/Profichat> |
| en-SG | <https://www.capterra.com.sg/alternatives/1085653/Profichat> |
| en-ZA | <https://www.capterra.co.za/alternatives/1085653/Profichat> |

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