---
description: Learn more about Gennie price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Gennie Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Gennie](/software/1084254/Gennie) > [Gennie Alternatives](https://www.capterra.co.nz/alternatives/1084254/Gennie)

# Alternatives to Gennie

Canonical: https://www.capterra.co.nz/alternatives/1084254/Gennie

> Explore the top alternatives to Gennie. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1788 reviews) — AI help desk with live chat, email ticketing and a call center in one inbox. AI in every plan, from $15 per agent/month annually.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs Gennie](https://www.capterra.co.nz/compare/102188/1084254/liveagent/vs/Gennie)
2. **DialedIn CCaaS** — 4.8/5 (338 reviews) — Our call center software boosts efficiency with predictive dialers, intelligent routing, multi-CRM integration and real-time analytics.
   - [View profile](https://www.capterra.co.nz/software/29589/callcenternow)
   - [Compare vs Gennie](https://www.capterra.co.nz/compare/29589/1084254/callcenternow/vs/Gennie)
3. **CTM** — 4.7/5 (159 reviews) — A full-suite of contact center tools \& reporting to coordinate your communications across marketing, sales, \& customer service teams.
   - [View profile](https://www.capterra.co.nz/software/152004/call-tracking-software)
   - [Compare vs Gennie](https://www.capterra.co.nz/compare/152004/1084254/call-tracking-software/vs/Gennie)
4. **Aircall** — 4.2/5 (467 reviews) — Cloud-based phone and call center tool for voice, SMS, and WhatsApp with AI conversation intelligence and 250+ CRM integrations.
   - [View profile](https://www.capterra.co.nz/software/144486/aircall)
   - [Compare vs Gennie](https://www.capterra.co.nz/compare/144486/1084254/aircall/vs/Gennie)
5. **Dialpad Connect** — 4.2/5 (572 reviews) — The world's first Agentic AI contact center for modern customer experience.
   - [View profile](https://www.capterra.co.nz/software/190976/dialpad-sell)
   - [Compare vs Gennie](https://www.capterra.co.nz/compare/190976/1084254/dialpad-sell/vs/Gennie)
6. **Lime CRM** — 4.3/5 (145 reviews) — Lime CRM is a user-friendly CRM for +10 users, adapted to the needs of your marketing, sales and support teams for an easier workday.
   - [View profile](https://www.capterra.co.nz/software/129925/lime)
   - [Compare vs Gennie](https://www.capterra.co.nz/compare/129925/1084254/lime/vs/Gennie)
7. **Front** — 4.5/5 (293 reviews) — Front is a customer ops platform that helps businesses keep the human touch in every interaction.
   - [View profile](https://www.capterra.co.nz/software/132901/front)
   - [Compare vs Gennie](https://www.capterra.co.nz/compare/132901/1084254/front/vs/Gennie)
8. **CloudTalk** — 4.4/5 (271 reviews) — CloudTalk is an AI-powered, cloud-based contact center software for sales and customer service teams. Start your FREE 14-day trial\!
   - [View profile](https://www.capterra.co.nz/software/182004/cloudtalk)
   - [Compare vs Gennie](https://www.capterra.co.nz/compare/182004/1084254/cloudtalk/vs/Gennie)
9. **ZIWO** — 4.6/5 (110 reviews) — ZIWO | Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity.
   - [View profile](https://www.capterra.co.nz/software/171265/ziwo)
   - [Compare vs Gennie](https://www.capterra.co.nz/compare/171265/1084254/ziwo/vs/Gennie)
10. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.co.nz/software/115213/ucontact)
    - [Compare vs Gennie](https://www.capterra.co.nz/compare/115213/1084254/ucontact/vs/Gennie)
11. **CallTools** — 4.8/5 (156 reviews) — Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now\!
    - [View profile](https://www.capterra.co.nz/software/149510/call-center-software)
    - [Compare vs Gennie](https://www.capterra.co.nz/compare/149510/1084254/call-center-software/vs/Gennie)
12. **SparkTG VCC** — 4.7/5 (46 reviews) — Virtual contact center software for India — omnichannel voice, WhatsApp \& AI routing, real-time analytics \& CRM integration.
    - [View profile](https://www.capterra.co.nz/software/137672/ivr)
    - [Compare vs Gennie](https://www.capterra.co.nz/compare/137672/1084254/ivr/vs/Gennie)
13. **Avochato** — 4.7/5 (135 reviews) — SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
    - [View profile](https://www.capterra.co.nz/software/161117/avochato)
    - [Compare vs Gennie](https://www.capterra.co.nz/compare/161117/1084254/avochato/vs/Gennie)
14. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB \& Chat Fully Customizable
    - [View profile](https://www.capterra.co.nz/software/1038612/tikting)
    - [Compare vs Gennie](https://www.capterra.co.nz/compare/1038612/1084254/tikting/vs/Gennie)
15. **Dialpad Support** (0 reviews) — The Agentic AI contact center that resolves, not just routes.
    - [View profile](https://www.capterra.co.nz/software/1000762/dialpad-contact-center)
    - [Compare vs Gennie](https://www.capterra.co.nz/compare/1000762/1084254/dialpad-contact-center/vs/Gennie)

## Related Categories

- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1084254/Gennie)
- [View Product Profile](https://www.capterra.co.nz/software/1084254/Gennie)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10035553/Gennie/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1084254/Gennie> |
| en-AU | <https://www.capterra.com.au/alternatives/1084254/Gennie> |
| en-CA | <https://www.capterra.ca/alternatives/1084254/Gennie> |
| en-GB | <https://www.capterra.co.uk/alternatives/1084254/Gennie> |
| en-IE | <https://www.capterra.ie/alternatives/1084254/Gennie> |
| en-IL | <https://www.capterra.co.il/alternatives/1084254/Gennie> |
| en-IN | <https://www.capterra.in/alternatives/1084254/Gennie> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1084254/Gennie> |
| en-SG | <https://www.capterra.com.sg/alternatives/1084254/Gennie> |
| en-ZA | <https://www.capterra.co.za/alternatives/1084254/Gennie> |

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