---
description: Learn more about Chatref price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chatref Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [Chatref](/software/1083507/Chatref) > [Chatref Alternatives](https://www.capterra.co.nz/alternatives/1083507/Chatref)

# Alternatives to Chatref

Canonical: https://www.capterra.co.nz/alternatives/1083507/Chatref

> Explore the top alternatives to Chatref. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **3CX** — 4.4/5 (468 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
   - [View profile](https://www.capterra.co.nz/software/158704/3cx)
   - [Compare vs Chatref](https://www.capterra.co.nz/compare/158704/1083507/3cx/vs/Chatref)
2. **CTM** — 4.7/5 (159 reviews) — Listen live or record and transcribe phone calls to unlock data to confidently make customer experience \& sales coaching decisions.
   - [View profile](https://www.capterra.co.nz/software/152004/call-tracking-software)
   - [Compare vs Chatref](https://www.capterra.co.nz/compare/152004/1083507/call-tracking-software/vs/Chatref)
3. **CallAI** — 4.7/5 (7 reviews) — Automated solution that helps contact centers analyze agent and supervisor performance, analyze competitors, and product features.
   - [View profile](https://www.capterra.co.nz/software/1051183/callai)
   - [Compare vs Chatref](https://www.capterra.co.nz/compare/1051183/1083507/callai/vs/Chatref)
4. **Transkriptor** — 4.7/5 (551 reviews) — Your AI-Powered Note-Taking Assistant\!
   - [View profile](https://www.capterra.co.nz/software/1030033/transkriptor)
   - [Compare vs Chatref](https://www.capterra.co.nz/compare/1030033/1083507/transkriptor/vs/Chatref)
5. **Rilla** — 4.8/5 (366 reviews) — Forget ridealongs - Rilla's leading AI captures insights to coach your reps virtually 100x faster and maximizes your close rates.
   - [View profile](https://www.capterra.co.nz/software/1061343/Rilla)
   - [Compare vs Chatref](https://www.capterra.co.nz/compare/1061343/1083507/Rilla/vs/Chatref)
6. **Gong** — 4.8/5 (561 reviews) — Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations.
   - [View profile](https://www.capterra.co.nz/software/157969/gong-io)
   - [Compare vs Chatref](https://www.capterra.co.nz/compare/157969/1083507/gong-io/vs/Chatref)
7. **Appen** — 4.1/5 (40 reviews) — Appen is the global leader in AI training data. Most of today’s interactions between consumers and AI are supported by Appen.
   - [View profile](https://www.capterra.co.nz/software/210755/appen)
   - [Compare vs Chatref](https://www.capterra.co.nz/compare/210755/1083507/appen/vs/Chatref)
8. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint CX Automation–expanded AI, deeper integrations, and the same focus on agent experience \& customer outcomes.
   - [View profile](https://www.capterra.co.nz/software/110588/calabrio-one-suite)
   - [Compare vs Chatref](https://www.capterra.co.nz/compare/110588/1083507/calabrio-one-suite/vs/Chatref)
9. **Leexi** — 4.9/5 (35 reviews) — AI Notetaker - AI conversational intelligence: Transform your meeting productivity. Recording,Meeting notes,follow-up tasks,analytics,.
   - [View profile](https://www.capterra.co.nz/software/1036430/leexi)
   - [Compare vs Chatref](https://www.capterra.co.nz/compare/1036430/1083507/leexi/vs/Chatref)
10. **Dragon Professional Individual** — 4.0/5 (240 reviews) — Drive documentation productivity - all by voice\!
    - [View profile](https://www.capterra.co.nz/software/1029840/dragon-professional-individual)
    - [Compare vs Chatref](https://www.capterra.co.nz/compare/1029840/1083507/dragon-professional-individual/vs/Chatref)
11. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.co.nz/software/164772/omnichannel)
    - [Compare vs Chatref](https://www.capterra.co.nz/compare/164772/1083507/omnichannel/vs/Chatref)
12. **Speech-to-Text** — 5.0/5 (3 reviews) — Accurately convert speech into text with an API powered by the best of Google’s AI research and technology.
    - [View profile](https://www.capterra.co.nz/software/1031693/google-cloud-speech-to-text)
    - [Compare vs Chatref](https://www.capterra.co.nz/compare/1031693/1083507/google-cloud-speech-to-text/vs/Chatref)
13. **Modjo** — 4.7/5 (60 reviews) — Modjo deploys AI agents that capture every sales interaction, automate CRM updates, and help your reps spend more time selling.
    - [View profile](https://www.capterra.co.nz/software/215663/modjo)
    - [Compare vs Chatref](https://www.capterra.co.nz/compare/215663/1083507/modjo/vs/Chatref)
14. **Observe.AI** — 4.3/5 (3 reviews) — Observe.AI is the leading contact center speech analytics software for boosting contact center performance.
    - [View profile](https://www.capterra.co.nz/software/197952/observe-ai)
    - [Compare vs Chatref](https://www.capterra.co.nz/compare/197952/1083507/observe-ai/vs/Chatref)
15. **CallMiner Eureka** — 4.6/5 (5 reviews) — CallMiner is the leader in conversation intelligence to improve CX, capturing, analyzing and uncovering insights on interactions.
    - [View profile](https://www.capterra.co.nz/software/130323/eureka)
    - [Compare vs Chatref](https://www.capterra.co.nz/compare/130323/1083507/eureka/vs/Chatref)

## Related Categories

- [Speech Analytics Software](https://www.capterra.co.nz/directory/32258/speech-analytics/software)
- [AI Content Creation Platforms](https://www.capterra.co.nz/directory/34829/ai-content-generation-platforms/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1083507/Chatref)
- [View Product Profile](https://www.capterra.co.nz/software/1083507/Chatref)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10035022/Chatref/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1083507/Chatref> |
| en-AU | <https://www.capterra.com.au/alternatives/1083507/Chatref> |
| en-CA | <https://www.capterra.ca/alternatives/1083507/Chatref> |
| en-GB | <https://www.capterra.co.uk/alternatives/1083507/Chatref> |
| en-IE | <https://www.capterra.ie/alternatives/1083507/Chatref> |
| en-IL | <https://www.capterra.co.il/alternatives/1083507/Chatref> |
| en-IN | <https://www.capterra.in/alternatives/1083507/Chatref> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1083507/Chatref> |
| en-SG | <https://www.capterra.com.sg/alternatives/1083507/Chatref> |
| en-ZA | <https://www.capterra.co.za/alternatives/1083507/Chatref> |

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