---
description: Learn more about Total.Care price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Total.Care Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Total.Care](/software/1082394/Total-Care) > [Total.Care Alternatives](https://www.capterra.co.nz/alternatives/1082394/Total-Care)

# Alternatives to Total.Care

Canonical: https://www.capterra.co.nz/alternatives/1082394/Total-Care

> Explore the top alternatives to Total.Care. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (887 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.co.nz/software/169627/ringover)
   - [Compare vs Total.Care](https://www.capterra.co.nz/compare/169627/1082394/ringover/vs/Total-Care)
2. **uContact** — 4.5/5 (81 reviews) — All-in-On Contact Center Solution / Multichannel / Dialers: Predictive, Progressive, Power, Preview - IVR - SMS - Web Chat
   - [View profile](https://www.capterra.co.nz/software/115213/ucontact)
   - [Compare vs Total.Care](https://www.capterra.co.nz/compare/115213/1082394/ucontact/vs/Total-Care)
3. **DeepCall** — 4.9/5 (18 reviews) — DeepCall by Sarv.com is a 100% in-house, AI-powered contact center solution;flexible, scalable, and built for smart enterprise workflow
   - [View profile](https://www.capterra.co.nz/software/1031078/deepcall)
   - [Compare vs Total.Care](https://www.capterra.co.nz/compare/1031078/1082394/deepcall/vs/Total-Care)
4. **MyOperator** — 4.2/5 (69 reviews) — Cloud-based communication platform unifying calls, WhatsApp, and AI chat and voice bots with IVR, campaign automation, and analytics.
   - [View profile](https://www.capterra.co.nz/software/159433/myoperator)
   - [Compare vs Total.Care](https://www.capterra.co.nz/compare/159433/1082394/myoperator/vs/Total-Care)
5. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.co.nz/software/21409/genesys-cloud)
   - [Compare vs Total.Care](https://www.capterra.co.nz/compare/21409/1082394/genesys-cloud/vs/Total-Care)
6. **SparkTG VCC** — 4.7/5 (46 reviews) — Cloud call center software for India — IVR, ACD, skill-based routing, call recording, real-time dashboards \& CRM integration.
   - [View profile](https://www.capterra.co.nz/software/137672/ivr)
   - [Compare vs Total.Care](https://www.capterra.co.nz/compare/137672/1082394/ivr/vs/Total-Care)
7. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.co.nz/software/134775/incontact-call-center-software)
   - [Compare vs Total.Care](https://www.capterra.co.nz/compare/134775/1082394/incontact-call-center-software/vs/Total-Care)
8. **CTM** — 4.7/5 (159 reviews) — A full-suite of call center tools \& reporting to coordinate your communications across marketing, sales, \& customer service teams.
   - [View profile](https://www.capterra.co.nz/software/152004/call-tracking-software)
   - [Compare vs Total.Care](https://www.capterra.co.nz/compare/152004/1082394/call-tracking-software/vs/Total-Care)
9. **Amazon Connect** — 4.5/5 (96 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.co.nz/software/1017140/amazon-connect)
   - [Compare vs Total.Care](https://www.capterra.co.nz/compare/1017140/1082394/amazon-connect/vs/Total-Care)
10. **Aircall** — 4.2/5 (466 reviews) — AI-powered call center software for customer-centric teams. Easily integrate with 250+ CRMs and other business tools to grow your busin
    - [View profile](https://www.capterra.co.nz/software/144486/aircall)
    - [Compare vs Total.Care](https://www.capterra.co.nz/compare/144486/1082394/aircall/vs/Total-Care)
11. **CallHippo** — 4.4/5 (691 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
    - [View profile](https://www.capterra.co.nz/software/159578/callhippo)
    - [Compare vs Total.Care](https://www.capterra.co.nz/compare/159578/1082394/callhippo/vs/Total-Care)
12. **Kiamo** — 4.3/5 (13 reviews) — Kiamo is a Cloud omnichannel solution for contact centers wishing to optimize the efficiency of their Customer Relations.
    - [View profile](https://www.capterra.co.nz/software/200863/kiamo)
    - [Compare vs Total.Care](https://www.capterra.co.nz/compare/200863/1082394/kiamo/vs/Total-Care)
13. **Twilio** — 4.4/5 (510 reviews) — Twilio Flex provides businesses with a powerful, flexible, and easy-to-use contact center solution.
    - [View profile](https://www.capterra.co.nz/software/180158/twilio-communications-platform)
    - [Compare vs Total.Care](https://www.capterra.co.nz/compare/180158/1082394/twilio-communications-platform/vs/Total-Care)
14. **Gladly** — 4.8/5 (139 reviews) — Gladly unifies voice, IVR, and AI into one seamless platform built to modernize call centers and drive loyalty at scale.
    - [View profile](https://www.capterra.co.nz/software/156723/gladly)
    - [Compare vs Total.Care](https://www.capterra.co.nz/compare/156723/1082394/gladly/vs/Total-Care)
15. **Five9** — 4.2/5 (485 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
    - [View profile](https://www.capterra.co.nz/software/132405/five9)
    - [Compare vs Total.Care](https://www.capterra.co.nz/compare/132405/1082394/five9/vs/Total-Care)

## Related Categories

- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.co.nz/directory/30231/ivr/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1082394/Total-Care)
- [View Product Profile](https://www.capterra.co.nz/software/1082394/Total-Care)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034256/Total-Care/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1082394/Total-Care> |
| en-AU | <https://www.capterra.com.au/alternatives/1082394/Total-Care> |
| en-CA | <https://www.capterra.ca/alternatives/1082394/Total-Care> |
| en-GB | <https://www.capterra.co.uk/alternatives/1082394/Total-Care> |
| en-IE | <https://www.capterra.ie/alternatives/1082394/Total-Care> |
| en-IL | <https://www.capterra.co.il/alternatives/1082394/Total-Care> |
| en-IN | <https://www.capterra.in/alternatives/1082394/Total-Care> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1082394/Total-Care> |
| en-SG | <https://www.capterra.com.sg/alternatives/1082394/Total-Care> |
| en-ZA | <https://www.capterra.co.za/alternatives/1082394/Total-Care> |

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