---
description: Learn more about 24x7 Customer price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 24x7 Customer Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [24x7 Customer](/software/1073214/24x7-Customer) > [24x7 Customer Alternatives](https://www.capterra.co.nz/alternatives/1073214/24x7-Customer)

# Alternatives to 24x7 Customer

Canonical: https://www.capterra.co.nz/alternatives/1073214/24x7-Customer

> Explore the top alternatives to 24x7 Customer. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Support is the leading help desk software built for better customer relationships.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/164283/1073214/zendesk/vs/24x7-Customer)
2. **Viber** — 4.4/5 (4058 reviews) — Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
   - [View profile](https://www.capterra.co.nz/software/180348/viber)
   - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/180348/1073214/viber/vs/24x7-Customer)
3. **Text Request** — 4.6/5 (1193 reviews) — The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
   - [View profile](https://www.capterra.co.nz/software/167015/text-request)
   - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/167015/1073214/text-request/vs/24x7-Customer)
4. **Slack** — 4.7/5 (24046 reviews) — Meet your Digital HQ for Customer Engagement. Deliver standout customer experiences with Slack.
   - [View profile](https://www.capterra.co.nz/software/135003/slack)
   - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/135003/1073214/slack/vs/24x7-Customer)
5. **Wati** — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \& enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
   - [View profile](https://www.capterra.co.nz/software/204314/wati)
   - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/204314/1073214/wati/vs/24x7-Customer)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/102188/1073214/liveagent/vs/24x7-Customer)
7. **Kenyt AI Agents** — 4.5/5 (67 reviews) — Kenyt.AI is a leading AI-Assistants platform helping organizations improve customer engagement and employee engagement using chatbots
   - [View profile](https://www.capterra.co.nz/software/1013948/kenytai)
   - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/1013948/1073214/kenytai/vs/24x7-Customer)
8. **Tremendous** — 4.8/5 (458 reviews) — Tremendous is the global payouts platform for businesses sending gift cards and rewards to drive customer engagement.
   - [View profile](https://www.capterra.co.nz/software/197141/tremendous-rewards)
   - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/197141/1073214/tremendous-rewards/vs/24x7-Customer)
9. **LiveChat** — 4.6/5 (1715 reviews) — Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly.
   - [View profile](https://www.capterra.co.nz/software/62194/livechat)
   - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/62194/1073214/livechat/vs/24x7-Customer)
10. **Pipedrive** — 4.5/5 (3042 reviews) — Engage with your customers and close deals in half the time with Pipedrive's smart CRM software\! Try it free and see for yourself.
    - [View profile](https://www.capterra.co.nz/software/132666/pipedrive)
    - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/132666/1073214/pipedrive/vs/24x7-Customer)
11. **Birdeye** — 4.7/5 (702 reviews) — Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
    - [View profile](https://www.capterra.co.nz/software/152997/birdeye)
    - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/152997/1073214/birdeye/vs/24x7-Customer)
12. **Freshchat** — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.co.nz/software/158117/freshchat)
    - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/158117/1073214/freshchat/vs/24x7-Customer)
13. **Sprinklr** — 4.3/5 (90 reviews) — Engage customers and create positive interactions at enterprise scale with Sprinklr—powered by the industry’s most advanced AI engine.
    - [View profile](https://www.capterra.co.nz/software/131274/sprinklr-platform)
    - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/131274/1073214/sprinklr-platform/vs/24x7-Customer)
14. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
    - [View profile](https://www.capterra.co.nz/software/21409/genesys-cloud)
    - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/21409/1073214/genesys-cloud/vs/24x7-Customer)
15. **insmartbot** — 3.0/5 (2 reviews) — Elevate the customer experience with smart virtual agents
    - [View profile](https://www.capterra.co.nz/software/1032891/inconcert-conversational-bot)
    - [Compare vs 24x7 Customer](https://www.capterra.co.nz/compare/1032891/1073214/inconcert-conversational-bot/vs/24x7-Customer)

## Related Categories

- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)
- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1073214/24x7-Customer)
- [View Product Profile](https://www.capterra.co.nz/software/1073214/24x7-Customer)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10026637/24x7-Customer/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1073214/24x7-Customer> |
| en-AU | <https://www.capterra.com.au/alternatives/1073214/24x7-Customer> |
| en-CA | <https://www.capterra.ca/alternatives/1073214/24x7-Customer> |
| en-GB | <https://www.capterra.co.uk/alternatives/1073214/24x7-Customer> |
| en-IE | <https://www.capterra.ie/alternatives/1073214/24x7-Customer> |
| en-IL | <https://www.capterra.co.il/alternatives/1073214/24x7-Customer> |
| en-IN | <https://www.capterra.in/alternatives/1073214/24x7-Customer> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1073214/24x7-Customer> |
| en-SG | <https://www.capterra.com.sg/alternatives/1073214/24x7-Customer> |
| en-ZA | <https://www.capterra.co.za/alternatives/1073214/24x7-Customer> |

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