---
description: Learn more about NFON Contact Center price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NFON Contact Center Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [NFON Contact Center](/software/1072438/Contact-Center-Hub) > [NFON Contact Center Alternatives](https://www.capterra.co.nz/alternatives/1072438/Contact-Center-Hub)

# Alternatives to NFON Contact Center

Canonical: https://www.capterra.co.nz/alternatives/1072438/Contact-Center-Hub

> Explore the top alternatives to NFON Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/164283/1072438/zendesk/vs/Contact-Center-Hub)
2. **Ringover** — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.co.nz/software/169627/ringover)
   - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/169627/1072438/ringover/vs/Contact-Center-Hub)
3. **Sobot** — 4.9/5 (92 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
   - [View profile](https://www.capterra.co.nz/software/1072329/Sobot)
   - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/1072329/1072438/Sobot/vs/Contact-Center-Hub)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/102188/1072438/liveagent/vs/Contact-Center-Hub)
5. **Amazon Connect** — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.co.nz/software/1017140/amazon-connect)
   - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/1017140/1072438/amazon-connect/vs/Contact-Center-Hub)
6. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operatios.
   - [View profile](https://www.capterra.co.nz/software/156136/hoducc)
   - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/156136/1072438/hoducc/vs/Contact-Center-Hub)
7. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.co.nz/software/21409/genesys-cloud)
   - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/21409/1072438/genesys-cloud/vs/Contact-Center-Hub)
8. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.co.nz/software/134775/incontact-call-center-software)
   - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/134775/1072438/incontact-call-center-software/vs/Contact-Center-Hub)
9. **CallHippo** — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.co.nz/software/159578/callhippo)
   - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/159578/1072438/callhippo/vs/Contact-Center-Hub)
10. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.co.nz/software/164772/omnichannel)
    - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/164772/1072438/omnichannel/vs/Contact-Center-Hub)
11. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.co.nz/software/156723/gladly)
    - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/156723/1072438/gladly/vs/Contact-Center-Hub)
12. **Glassix** — 5.0/5 (103 reviews) — Glassix is an AI-powered messaging platform that keeps your customer conversations connected across digital channels - Powered by GPT-4
    - [View profile](https://www.capterra.co.nz/software/1052241/glassix)
    - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/1052241/1072438/glassix/vs/Contact-Center-Hub)
13. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA.
    - [View profile](https://www.capterra.co.nz/software/161523/contactnow)
    - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/161523/1072438/contactnow/vs/Contact-Center-Hub)
14. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
    - [View profile](https://www.capterra.co.nz/software/136894/xcally)
    - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/136894/1072438/xcally/vs/Contact-Center-Hub)
15. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.co.nz/software/115213/ucontact)
    - [Compare vs NFON Contact Center](https://www.capterra.co.nz/compare/115213/1072438/ucontact/vs/Contact-Center-Hub)

## Related Categories

- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [Unified Communications Software](https://www.capterra.co.nz/directory/31035/unified-communications/software)
- [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software)
- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1072438/Contact-Center-Hub)
- [View Product Profile](https://www.capterra.co.nz/software/1072438/Contact-Center-Hub)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1072438/Contact-Center-Hub> |
| de-AT | <https://www.capterra.at/alternatives/1072438/Contact-Center-Hub> |
| de-CH | <https://www.capterra.ch/alternatives/1072438/Contact-Center-Hub> |
| en | <https://www.capterra.com/p/10025865/Contact-Center-Hub/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1072438/Contact-Center-Hub> |
| en-AU | <https://www.capterra.com.au/alternatives/1072438/Contact-Center-Hub> |
| en-CA | <https://www.capterra.ca/alternatives/1072438/Contact-Center-Hub> |
| en-GB | <https://www.capterra.co.uk/alternatives/1072438/Contact-Center-Hub> |
| en-IE | <https://www.capterra.ie/alternatives/1072438/Contact-Center-Hub> |
| en-IL | <https://www.capterra.co.il/alternatives/1072438/Contact-Center-Hub> |
| en-IN | <https://www.capterra.in/alternatives/1072438/Contact-Center-Hub> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1072438/Contact-Center-Hub> |
| en-SG | <https://www.capterra.com.sg/alternatives/1072438/Contact-Center-Hub> |
| en-ZA | <https://www.capterra.co.za/alternatives/1072438/Contact-Center-Hub> |

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