---
description: Learn more about IT Care Center price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IT Care Center Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [IT Care Center](/software/1055361/it-care-center) > [IT Care Center Alternatives](https://www.capterra.co.nz/alternatives/1055361/it-care-center)

# Alternatives to IT Care Center

Canonical: https://www.capterra.co.nz/alternatives/1055361/it-care-center

> Explore the top alternatives to IT Care Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.co.nz/software/132997/freshservice)
   - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/132997/1055361/freshservice/vs/it-care-center)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is the top-rated IT service management platform that gives IT teams more control over IT and ensures a better ROI.
   - [View profile](https://www.capterra.co.nz/software/179501/manageengine-service-desk-plus)
   - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/179501/1055361/manageengine-service-desk-plus/vs/it-care-center)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk Support is the leading cloud based ITSM solution built with the CMDB concept at its core.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/164283/1055361/zendesk/vs/it-care-center)
4. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.co.nz/software/202528/milvus)
   - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/202528/1055361/milvus/vs/it-care-center)
5. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — From RMM to Ticketing and everything in between: the ultimate full-stack IT management platform with AI agents to cut your workload.
   - [View profile](https://www.capterra.co.nz/software/144309/atera)
   - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/144309/1055361/atera/vs/it-care-center)
6. **Syncro** — 4.6/5 (149 reviews) — Syncro is the integrated business platform for delivering the best IT service. PSA, RMM and remote access in one affordable package.
   - [View profile](https://www.capterra.co.nz/software/207618/syncro)
   - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/207618/1055361/syncro/vs/it-care-center)
7. **TOPdesk** — 4.4/5 (111 reviews) — IT Service management solution that combines a ready-to-use ITSM tool with in-house experts – here to make service happen since 1993.
   - [View profile](https://www.capterra.co.nz/software/127562/topdesk)
   - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/127562/1055361/topdesk/vs/it-care-center)
8. **ServiceNow IT Service Management** — 4.5/5 (45 reviews) — ServiceNow IT Service Management is a modern, cloud-based, silo-busting solution with improved productivity, cost and resilience.
   - [View profile](https://www.capterra.co.nz/software/152874/servicenow-knowledge-management)
   - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/152874/1055361/servicenow-knowledge-management/vs/it-care-center)
9. **SysAid** — 4.5/5 (523 reviews) — Service delivery that resolves requests automatically and keeps every deadline visible.
   - [View profile](https://www.capterra.co.nz/software/107225/sysaid)
   - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/107225/1055361/sysaid/vs/it-care-center)
10. **NinjaOne** — 4.7/5 (298 reviews) — NinjaOne is the leading unified IT operations platform, providing a seamless and single-pane solution.
    - [View profile](https://www.capterra.co.nz/software/165889/ninjaone)
    - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/165889/1055361/ninjaone/vs/it-care-center)
11. **ConnectWise PSA** — 4.1/5 (283 reviews) — ConnectWise helps you distinguish yourself from the competition by offering proactive, business-focused technology services.
    - [View profile](https://www.capterra.co.nz/software/107931/connectwise-manage)
    - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/107931/1055361/connectwise-manage/vs/it-care-center)
12. **LogMeIn Resolve** — 4.4/5 (216 reviews) — Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.
    - [View profile](https://www.capterra.co.nz/software/1026169/goto-resolve)
    - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/1026169/1055361/goto-resolve/vs/it-care-center)
13. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.co.nz/software/144825/boss-solutions)
    - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/144825/1055361/boss-solutions/vs/it-care-center)
14. **TeamDynamix** — 4.4/5 (170 reviews) — No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks.
    - [View profile](https://www.capterra.co.nz/software/121317/teamdynamix)
    - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/121317/1055361/teamdynamix/vs/it-care-center)
15. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.co.nz/software/138769/jira-service-management)
    - [Compare vs IT Care Center](https://www.capterra.co.nz/compare/138769/1055361/jira-service-management/vs/it-care-center)

## Related Categories

- [IT Service Software](https://www.capterra.co.nz/directory/30672/it-service/software)
- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.co.nz/directory/31027/service-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1055361/it-care-center)
- [View Product Profile](https://www.capterra.co.nz/software/1055361/it-care-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10013288/IT-Care-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1055361/it-care-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1055361/it-care-center> |
| en-CA | <https://www.capterra.ca/alternatives/1055361/it-care-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1055361/it-care-center> |
| en-IE | <https://www.capterra.ie/alternatives/1055361/it-care-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1055361/it-care-center> |
| en-IN | <https://www.capterra.in/alternatives/1055361/it-care-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1055361/it-care-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1055361/it-care-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1055361/it-care-center> |

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