---
description: Learn more about FeedbackUp price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FeedbackUp Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [FeedbackUp](/software/1035725/feedbackup) > [FeedbackUp Alternatives](https://www.capterra.co.nz/alternatives/1035725/feedbackup)

# Alternatives to FeedbackUp

Canonical: https://www.capterra.co.nz/alternatives/1035725/feedbackup

> Explore the top alternatives to FeedbackUp. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/164283/1035725/zendesk/vs/feedbackup)
2. **Freshservice** — 4.6/5 (803 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.co.nz/software/132997/freshservice)
   - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/132997/1035725/freshservice/vs/feedbackup)
3. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/124981/1035725/freshdesk/vs/feedbackup)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/102188/1035725/liveagent/vs/feedbackup)
5. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.co.nz/software/185973/helpdesk)
   - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/185973/1035725/helpdesk/vs/feedbackup)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
   - [View profile](https://www.capterra.co.nz/software/144040/tidio-chat)
   - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/144040/1035725/tidio-chat/vs/feedbackup)
7. **ServiceTonic** — 4.7/5 (9 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
   - [View profile](https://www.capterra.co.nz/software/112516/servicetonic)
   - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/112516/1035725/servicetonic/vs/feedbackup)
8. **Kustomer** — 4.7/5 (80 reviews) — Kustomer is the omnichannel help desk platform reimagining enterprise customer service to deliver standout experiences.
   - [View profile](https://www.capterra.co.nz/software/158128/kustomer)
   - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/158128/1035725/kustomer/vs/feedbackup)
9. **Gorgias** — 4.6/5 (135 reviews) — The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo
   - [View profile](https://www.capterra.co.nz/software/155357/gorgias)
   - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/155357/1035725/gorgias/vs/feedbackup)
10. **TeamSupport** — 4.5/5 (850 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.co.nz/software/87908/teamsupport)
    - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/87908/1035725/teamsupport/vs/feedbackup)
11. **Genesys Cloud CX** — 4.3/5 (269 reviews) — The Genesys Cloud CX platform is an all-in-one help desk solution that helps you receive, process and respond to tickets seamlessly.
    - [View profile](https://www.capterra.co.nz/software/21409/genesys-cloud)
    - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/21409/1035725/genesys-cloud/vs/feedbackup)
12. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.co.nz/software/134775/incontact-call-center-software)
    - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/134775/1035725/incontact-call-center-software/vs/feedbackup)
13. **Hiver** — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform. 10,000+ teams trust Hiver to tackle complex support across channels.
    - [View profile](https://www.capterra.co.nz/software/142975/hiver)
    - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/142975/1035725/hiver/vs/feedbackup)
14. **monday AI Work Platform** — 4.6/5 (6123 reviews) — AI-assisted career transition and job search with Fit Scores, tailored applications, market reports, pipeline tracking and professional workspaces.
    - [View profile](https://www.capterra.co.nz/software/147657/monday-com)
    - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/147657/1035725/monday-com/vs/feedbackup)
15. **Jotform** — 4.7/5 (2928 reviews) — Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions.
    - [View profile](https://www.capterra.co.nz/software/158456/jotform-4-0)
    - [Compare vs FeedbackUp](https://www.capterra.co.nz/compare/158456/1035725/jotform-4-0/vs/feedbackup)

## Related Categories

- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1035725/feedbackup)
- [View Product Profile](https://www.capterra.co.nz/software/1035725/feedbackup)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/267616/FeedbackUp/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1035725/feedbackup> |
| en-AU | <https://www.capterra.com.au/alternatives/1035725/feedbackup> |
| en-CA | <https://www.capterra.ca/alternatives/1035725/feedbackup> |
| en-GB | <https://www.capterra.co.uk/alternatives/1035725/feedbackup> |
| en-IE | <https://www.capterra.ie/alternatives/1035725/feedbackup> |
| en-IL | <https://www.capterra.co.il/alternatives/1035725/feedbackup> |
| en-IN | <https://www.capterra.in/alternatives/1035725/feedbackup> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1035725/feedbackup> |
| en-SG | <https://www.capterra.com.sg/alternatives/1035725/feedbackup> |
| en-ZA | <https://www.capterra.co.za/alternatives/1035725/feedbackup> |

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