---
description: Learn more about Zendesk Sunshine price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zendesk Sunshine Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Zendesk Sunshine](/software/1024611/zendesk-sunshine) > [Zendesk Sunshine Alternatives](https://www.capterra.co.nz/alternatives/1024611/zendesk-sunshine)

# Alternatives to Zendesk Sunshine

Canonical: https://www.capterra.co.nz/alternatives/1024611/zendesk-sunshine

> Explore the top alternatives to Zendesk Sunshine. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ChatGPT** — 4.4/5 (336 reviews) — ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans.
   - [View profile](https://www.capterra.co.nz/software/1049484/chatgpt)
   - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/1024611/1049484/zendesk-sunshine/vs/chatgpt)
2. **Chatbase** — 4.3/5 (73 reviews) — Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website.
   - [View profile](https://www.capterra.co.nz/software/1053300/chatbase)
   - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/1024611/1053300/zendesk-sunshine/vs/chatbase)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.co.nz/software/144040/tidio-chat)
   - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/144040/1024611/tidio-chat/vs/zendesk-sunshine)
4. **Botsonic** — 4.8/5 (79 reviews) — No-code chatbot building platform used to create \& integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack \& more.
   - [View profile](https://www.capterra.co.nz/software/1061327/botsonic)
   - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/1024611/1061327/zendesk-sunshine/vs/botsonic)
5. **Wati** — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \& enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
   - [View profile](https://www.capterra.co.nz/software/204314/wati)
   - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/204314/1024611/wati/vs/zendesk-sunshine)
6. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
   - [View profile](https://www.capterra.co.nz/software/187541/tiledesk)
   - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/187541/1024611/tiledesk/vs/zendesk-sunshine)
7. **Zipchat** — 4.8/5 (26 reviews) — Zipchat is the AI Agent for e-commerce — selling, supporting, and marketing automatically across channels with zero complexity.
   - [View profile](https://www.capterra.co.nz/software/1056535/zipchat)
   - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/1024611/1056535/zendesk-sunshine/vs/zipchat)
8. **ManyChat** — 4.6/5 (72 reviews) — Manychat is a automated messaging software that helps brands grow by facilitating two-way conversations on social media and SMS.
   - [View profile](https://www.capterra.co.nz/software/206636/manychat)
   - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/206636/1024611/manychat/vs/zendesk-sunshine)
9. **Denser AI** — 5.0/5 (31 reviews) — Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.
   - [View profile](https://www.capterra.co.nz/software/1064391/denser-ai)
   - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/1024611/1064391/zendesk-sunshine/vs/denser-ai)
10. **Intercom** — 4.5/5 (1131 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
    - [View profile](https://www.capterra.co.nz/software/134347/intercom)
    - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/134347/1024611/intercom/vs/zendesk-sunshine)
11. **ChatBot** — 4.6/5 (66 reviews) — ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.
    - [View profile](https://www.capterra.co.nz/software/166420/chatbot)
    - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/166420/1024611/chatbot/vs/zendesk-sunshine)
12. **Amazon Connect** — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
    - [View profile](https://www.capterra.co.nz/software/1017140/amazon-connect)
    - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/1017140/1024611/amazon-connect/vs/zendesk-sunshine)
13. **Writesonic** — 4.8/5 (2102 reviews) — Writesonic is an AI-powered writing assistant with a mission to empower everyone in the world to write anything and publish anywhere.
    - [View profile](https://www.capterra.co.nz/software/219972/writesonic)
    - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/219972/1024611/writesonic/vs/zendesk-sunshine)
14. **Fin** — 4.6/5 (14 reviews) — Fin is the top-performing AI Agent for customer service, offering the best customer experience and the highest resolution rates.
    - [View profile](https://www.capterra.co.nz/software/1077853/Fin)
    - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/1024611/1077853/zendesk-sunshine/vs/Fin)
15. **Appy Pie** — 4.6/5 (1389 reviews) — Appy Pie is an AI App and Website Builder with prompt-based creation plus visual and selection-based editing for easy customization.
    - [View profile](https://www.capterra.co.nz/software/140928/appy-pie)
    - [Compare vs Zendesk Sunshine](https://www.capterra.co.nz/compare/140928/1024611/appy-pie/vs/zendesk-sunshine)

## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Chatbot Software](https://www.capterra.co.nz/directory/32448/chatbot/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.nz/directory/30938/artificial-intelligence/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1024611/zendesk-sunshine)
- [View Product Profile](https://www.capterra.co.nz/software/1024611/zendesk-sunshine)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/245796/Zendesk-Sunshine/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1024611/zendesk-sunshine> |
| en-AU | <https://www.capterra.com.au/alternatives/1024611/zendesk-sunshine> |
| en-CA | <https://www.capterra.ca/alternatives/1024611/zendesk-sunshine> |
| en-GB | <https://www.capterra.co.uk/alternatives/1024611/zendesk-sunshine> |
| en-IE | <https://www.capterra.ie/alternatives/1024611/zendesk-sunshine> |
| en-IL | <https://www.capterra.co.il/alternatives/1024611/zendesk-sunshine> |
| en-IN | <https://www.capterra.in/alternatives/1024611/zendesk-sunshine> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1024611/zendesk-sunshine> |
| en-SG | <https://www.capterra.com.sg/alternatives/1024611/zendesk-sunshine> |
| en-ZA | <https://www.capterra.co.za/alternatives/1024611/zendesk-sunshine> |

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