---
description: Learn more about MyAlice price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MyAlice Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [MyAlice](/software/1024299/myalice) > [MyAlice Alternatives](https://www.capterra.co.nz/alternatives/1024299/myalice)

# Alternatives to MyAlice

Canonical: https://www.capterra.co.nz/alternatives/1024299/myalice

> Explore the top alternatives to MyAlice. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk helps businesses unify customer communication over the phone, email, live chat, SMS, social media,l and instant messaging.
   - [View profile](https://www.capterra.co.nz/software/169505/zoho-desk)
   - [Compare vs MyAlice](https://www.capterra.co.nz/compare/169505/1024299/zoho-desk/vs/myalice)
2. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs MyAlice](https://www.capterra.co.nz/compare/124981/1024299/freshdesk/vs/myalice)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk offers the industry leading customer support solution.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs MyAlice](https://www.capterra.co.nz/compare/164283/1024299/zendesk/vs/myalice)
4. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.co.nz/software/202528/milvus)
   - [Compare vs MyAlice](https://www.capterra.co.nz/compare/202528/1024299/milvus/vs/myalice)
5. **LiveAgent** — 4.7/5 (1783 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs MyAlice](https://www.capterra.co.nz/compare/102188/1024299/liveagent/vs/myalice)
6. **BeyondTrust Remote Support** — 4.6/5 (2010 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
   - [View profile](https://www.capterra.co.nz/software/86962/bomgar)
   - [Compare vs MyAlice](https://www.capterra.co.nz/compare/86962/1024299/bomgar/vs/myalice)
7. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
   - [View profile](https://www.capterra.co.nz/software/177094/supremo-remote-desktop)
   - [Compare vs MyAlice](https://www.capterra.co.nz/compare/177094/1024299/supremo-remote-desktop/vs/myalice)
8. **Freshservice** — 4.5/5 (720 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.nz/software/132997/freshservice)
   - [Compare vs MyAlice](https://www.capterra.co.nz/compare/132997/1024299/freshservice/vs/myalice)
9. **ServiceNow** — 4.5/5 (348 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.co.nz/software/152871/servicenow)
   - [Compare vs MyAlice](https://www.capterra.co.nz/compare/152871/1024299/servicenow/vs/myalice)
10. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.co.nz/software/185973/helpdesk)
    - [Compare vs MyAlice](https://www.capterra.co.nz/compare/185973/1024299/helpdesk/vs/myalice)
11. **Raiseaticket** — 4.7/5 (46 reviews) — Raiseaticket is a free cloud-based help desk software that enables users to manage customer support tickets and service requests.
    - [View profile](https://www.capterra.co.nz/software/182383/raiseaticket)
    - [Compare vs MyAlice](https://www.capterra.co.nz/compare/182383/1024299/raiseaticket/vs/myalice)
12. **LiveChat** — 4.6/5 (1723 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.co.nz/software/62194/livechat)
    - [Compare vs MyAlice](https://www.capterra.co.nz/compare/62194/1024299/livechat/vs/myalice)
13. **Tidio** — 4.7/5 (590 reviews) — Tidio is a customer communications management platform with live chat, help desk, chatbot, and conversational AI features.
    - [View profile](https://www.capterra.co.nz/software/144040/tidio-chat)
    - [Compare vs MyAlice](https://www.capterra.co.nz/compare/144040/1024299/tidio-chat/vs/myalice)
14. **Glassix** — 5.0/5 (103 reviews) — Glassix is an AI-powered messaging platform that keeps your customer conversations connected across digital channels - Powered by GPT-4
    - [View profile](https://www.capterra.co.nz/software/1052241/glassix)
    - [Compare vs MyAlice](https://www.capterra.co.nz/compare/1024299/1052241/myalice/vs/glassix)
15. **Intercom** — 4.5/5 (1133 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
    - [View profile](https://www.capterra.co.nz/software/134347/intercom)
    - [Compare vs MyAlice](https://www.capterra.co.nz/compare/134347/1024299/intercom/vs/myalice)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1024299/myalice)
- [View Product Profile](https://www.capterra.co.nz/software/1024299/myalice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/242232/MyAlice/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1024299/myalice> |
| en-AU | <https://www.capterra.com.au/alternatives/1024299/myalice> |
| en-CA | <https://www.capterra.ca/alternatives/1024299/myalice> |
| en-GB | <https://www.capterra.co.uk/alternatives/1024299/myalice> |
| en-IE | <https://www.capterra.ie/alternatives/1024299/myalice> |
| en-IL | <https://www.capterra.co.il/alternatives/1024299/myalice> |
| en-IN | <https://www.capterra.in/alternatives/1024299/myalice> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1024299/myalice> |
| en-SG | <https://www.capterra.com.sg/alternatives/1024299/myalice> |
| en-ZA | <https://www.capterra.co.za/alternatives/1024299/myalice> |

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