---
description: Learn more about OpenText Core Service Management price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OpenText Core Service Management Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [OpenText Core Service Management](/software/1023931/service-manager) > [OpenText Core Service Management Alternatives](https://www.capterra.co.nz/alternatives/1023931/service-manager)

# Alternatives to OpenText Core Service Management

Canonical: https://www.capterra.co.nz/alternatives/1023931/service-manager

> Explore the top alternatives to OpenText Core Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (753 reviews) — Track SaaS usage, eliminate shadow IT, and optimize software spend with Freshservice’s unified, AI-native IT management platform.
   - [View profile](https://www.capterra.co.nz/software/132997/freshservice)
   - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/132997/1023931/freshservice/vs/service-manager)
2. **Atera** — 4.5/5 (449 reviews) — Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues.
   - [View profile](https://www.capterra.co.nz/software/144309/atera)
   - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/144309/1023931/atera/vs/service-manager)
3. **ManageEngine ServiceDesk Plus** — 4.4/5 (233 reviews) — Modern service desk software for exceptional teams. Sign up today for a free 30-day trial. Full featured and no frills.
   - [View profile](https://www.capterra.co.nz/software/179501/manageengine-service-desk-plus)
   - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/179501/1023931/manageengine-service-desk-plus/vs/service-manager)
4. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
   - [View profile](https://www.capterra.co.nz/software/200140/haloitsm)
   - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/200140/1023931/haloitsm/vs/service-manager)
5. **Proactivanet** — 4.8/5 (52 reviews) — Spanish-language ITAM\&ITSM tool that helps organizations save costs and secure their IT infrastructure.
   - [View profile](https://www.capterra.co.nz/software/1010807/proactivanet)
   - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/1010807/1023931/proactivanet/vs/service-manager)
6. **ManageEngine Endpoint Central** — 4.6/5 (1765 reviews) — On-prem \& cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console.
   - [View profile](https://www.capterra.co.nz/software/170018/manageengine-desktop-central)
   - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/170018/1023931/manageengine-desktop-central/vs/service-manager)
7. **TeamDynamix** — 4.4/5 (170 reviews) — No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks.
   - [View profile](https://www.capterra.co.nz/software/121317/teamdynamix)
   - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/121317/1023931/teamdynamix/vs/service-manager)
8. **SysAid** — 4.5/5 (520 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
   - [View profile](https://www.capterra.co.nz/software/107225/sysaid)
   - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/107225/1023931/sysaid/vs/service-manager)
9. **ServiceNow** — 4.5/5 (351 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.co.nz/software/152871/servicenow)
   - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/152871/1023931/servicenow/vs/service-manager)
10. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
    - [View profile](https://www.capterra.co.nz/software/173025/help-desk-software)
    - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/173025/1023931/help-desk-software/vs/service-manager)
11. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.co.nz/software/138769/jira-service-management)
    - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/138769/1023931/jira-service-management/vs/service-manager)
12. **SapphireIMS** — 4.4/5 (65 reviews) — Supercharge Your Employee Efficiency with Intelligent and ITIL based Service Desk that comes with pre-built ITIL templates.
    - [View profile](https://www.capterra.co.nz/software/148203/sapphireims)
    - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/148203/1023931/sapphireims/vs/service-manager)
13. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
    - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
    - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/124981/1023931/freshdesk/vs/service-manager)
14. **Mint Service Desk** — 4.8/5 (23 reviews) — Streamlined IT service management with advanced ticketing, asset tracking, SLAs and self-service portal.
    - [View profile](https://www.capterra.co.nz/software/187044/mint-service-desk)
    - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/187044/1023931/mint-service-desk/vs/service-manager)
15. **ky2help** — 4.3/5 (21 reviews) — ky2help® in combination with the personal 360 degree service by the manufacturer, that's unique\!
    - [View profile](https://www.capterra.co.nz/software/196043/ky2help)
    - [Compare vs OpenText Core Service Management](https://www.capterra.co.nz/compare/196043/1023931/ky2help/vs/service-manager)

## Related Categories

- [Service Desk Software](https://www.capterra.co.nz/directory/31027/service-desk/software)
- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1023931/service-manager)
- [View Product Profile](https://www.capterra.co.nz/software/1023931/service-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/241810/Service-Manager/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1023931/service-manager> |
| en-AU | <https://www.capterra.com.au/alternatives/1023931/service-manager> |
| en-CA | <https://www.capterra.ca/alternatives/1023931/service-manager> |
| en-GB | <https://www.capterra.co.uk/alternatives/1023931/service-manager> |
| en-IE | <https://www.capterra.ie/alternatives/1023931/service-manager> |
| en-IL | <https://www.capterra.co.il/alternatives/1023931/service-manager> |
| en-IN | <https://www.capterra.in/alternatives/1023931/service-manager> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1023931/service-manager> |
| en-SG | <https://www.capterra.com.sg/alternatives/1023931/service-manager> |
| en-ZA | <https://www.capterra.co.za/alternatives/1023931/service-manager> |

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