---
description: Learn more about Birdeye Messaging price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Birdeye Messaging Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Birdeye Messaging](/software/1023177/birdeye-messaging) > [Birdeye Messaging Alternatives](https://www.capterra.co.nz/alternatives/1023177/birdeye-messaging)

# Alternatives to Birdeye Messaging

Canonical: https://www.capterra.co.nz/alternatives/1023177/birdeye-messaging

> Explore the top alternatives to Birdeye Messaging. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk offers the industry leading customer support solution.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/164283/1023177/zendesk/vs/birdeye-messaging)
2. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/124981/1023177/freshdesk/vs/birdeye-messaging)
3. **WhatsApp** — 4.7/5 (16298 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
   - [View profile](https://www.capterra.co.nz/software/180345/whatsapp)
   - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/180345/1023177/whatsapp/vs/birdeye-messaging)
4. **Viber** — 4.4/5 (4058 reviews) — Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
   - [View profile](https://www.capterra.co.nz/software/180348/viber)
   - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/180348/1023177/viber/vs/birdeye-messaging)
5. **Text Request** — 4.6/5 (1193 reviews) — The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
   - [View profile](https://www.capterra.co.nz/software/167015/text-request)
   - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/167015/1023177/text-request/vs/birdeye-messaging)
6. **Telegram** — 4.7/5 (6406 reviews) — Telegram is a secure and fast messaging application for mobile and desktop devices.
   - [View profile](https://www.capterra.co.nz/software/180347/telegram)
   - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/180347/1023177/telegram/vs/birdeye-messaging)
7. **Weave** — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
   - [View profile](https://www.capterra.co.nz/software/141842/weave)
   - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/141842/1023177/weave/vs/birdeye-messaging)
8. **LiveAgent** — 4.7/5 (1754 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/102188/1023177/liveagent/vs/birdeye-messaging)
9. **Sociocs** — 4.6/5 (118 reviews) — Sociocs is a customer communication tool for your business. Use the same shared inbox for customer service, reputation and marketing.
   - [View profile](https://www.capterra.co.nz/software/1039396/sociocs)
   - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/1023177/1039396/birdeye-messaging/vs/sociocs)
10. **Wati** — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \& enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
    - [View profile](https://www.capterra.co.nz/software/204314/wati)
    - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/204314/1023177/wati/vs/birdeye-messaging)
11. **Tidio** — 4.7/5 (590 reviews) — Tidio is a customer communications management platform with live chat, help desk, chatbot, and conversational AI features.
    - [View profile](https://www.capterra.co.nz/software/144040/tidio-chat)
    - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/144040/1023177/tidio-chat/vs/birdeye-messaging)
12. **Missive** — 4.9/5 (147 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
    - [View profile](https://www.capterra.co.nz/software/152884/missive)
    - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/152884/1023177/missive/vs/birdeye-messaging)
13. **Pipedrive** — 4.5/5 (3042 reviews) — Improve all customer relationships, from lead generation all the way to conversion with Pipedrive's all-in-one sales solution.
    - [View profile](https://www.capterra.co.nz/software/132666/pipedrive)
    - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/132666/1023177/pipedrive/vs/birdeye-messaging)
14. **OneSignal** — 4.7/5 (106 reviews) — OneSignal is a customer engagement solution offering email, mobile \& web push notifications, in-app messaging, and SMS.
    - [View profile](https://www.capterra.co.nz/software/163452/onesignal)
    - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/163452/1023177/onesignal/vs/birdeye-messaging)
15. **Bigin by Zoho CRM** — 4.7/5 (725 reviews) — Bigin is an affordable, user-friendly CRM that acts as an unified platform for managing customers and your interactions with them.
    - [View profile](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm)
    - [Compare vs Birdeye Messaging](https://www.capterra.co.nz/compare/204998/1023177/bigin-by-zoho-crm/vs/birdeye-messaging)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software)
- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1023177/birdeye-messaging)
- [View Product Profile](https://www.capterra.co.nz/software/1023177/birdeye-messaging)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/241052/Birdeye-Messaging/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1023177/birdeye-messaging> |
| en-AU | <https://www.capterra.com.au/alternatives/1023177/birdeye-messaging> |
| en-CA | <https://www.capterra.ca/alternatives/1023177/birdeye-messaging> |
| en-GB | <https://www.capterra.co.uk/alternatives/1023177/birdeye-messaging> |
| en-IE | <https://www.capterra.ie/alternatives/1023177/birdeye-messaging> |
| en-IL | <https://www.capterra.co.il/alternatives/1023177/birdeye-messaging> |
| en-IN | <https://www.capterra.in/alternatives/1023177/birdeye-messaging> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1023177/birdeye-messaging> |
| en-SG | <https://www.capterra.com.sg/alternatives/1023177/birdeye-messaging> |
| en-ZA | <https://www.capterra.co.za/alternatives/1023177/birdeye-messaging> |
| fr | <https://www.capterra.fr/alternatives/1023177/birdeye-messaging> |
| fr-BE | <https://fr.capterra.be/alternatives/1023177/birdeye-messaging> |
| fr-CA | <https://fr.capterra.ca/alternatives/1023177/birdeye-messaging> |
| fr-LU | <https://www.capterra.lu/alternatives/1023177/birdeye-messaging> |

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