---
description: Learn more about Video Call Center price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Video Call Center Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Video Call Center](/software/1013368/video-call-center) > [Video Call Center Alternatives](https://www.capterra.co.nz/alternatives/1013368/video-call-center)

# Alternatives to Video Call Center

Canonical: https://www.capterra.co.nz/alternatives/1013368/video-call-center

> Explore the top alternatives to Video Call Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/164283/1013368/zendesk/vs/video-call-center)
2. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.co.nz/software/61368/salesforce)
   - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/61368/1013368/salesforce/vs/video-call-center)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning call center and help desk software, now UP TO 75% OFF. Easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/102188/1013368/liveagent/vs/video-call-center)
4. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/124981/1013368/freshdesk/vs/video-call-center)
5. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.nz/software/62194/livechat)
   - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/62194/1013368/livechat/vs/video-call-center)
6. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.co.nz/software/202528/milvus)
   - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/202528/1013368/milvus/vs/video-call-center)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Hook up your customer service number with Zoho Desk, make/receive calls in-app, and automate your telephony operations.
   - [View profile](https://www.capterra.co.nz/software/169505/zoho-desk)
   - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/169505/1013368/zoho-desk/vs/video-call-center)
8. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.co.nz/software/185973/helpdesk)
   - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/185973/1013368/helpdesk/vs/video-call-center)
9. **Gladly** — 4.8/5 (139 reviews) — Gladly unifies voice, IVR, and AI into one seamless platform built to modernize call centers and drive loyalty at scale.
   - [View profile](https://www.capterra.co.nz/software/156723/gladly)
   - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/156723/1013368/gladly/vs/video-call-center)
10. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Save time and reduce costs with innovations that reimagine your customer relationships.
    - [View profile](https://www.capterra.co.nz/software/136189/salesforce)
    - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/136189/1013368/salesforce/vs/video-call-center)
11. **Zoho Assist** — 4.7/5 (1375 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.co.nz/software/181775/zoho-assist)
    - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/181775/1013368/zoho-assist/vs/video-call-center)
12. **JustCall** — 4.1/5 (223 reviews) — Deliver 24/7 support, centralize interactions across channels, help agents work smarter with AI, and drive faster resolutions.
    - [View profile](https://www.capterra.co.nz/software/157853/justcall)
    - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/157853/1013368/justcall/vs/video-call-center)
13. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
    - [View profile](https://www.capterra.co.nz/software/130406/agi-self-service)
    - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/130406/1013368/agi-self-service/vs/video-call-center)
14. **Webex Suite** — 4.4/5 (7396 reviews) — Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
    - [View profile](https://www.capterra.co.nz/software/733/webex)
    - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/733/1013368/webex/vs/video-call-center)
15. **Superchat** — 4.8/5 (282 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
    - [View profile](https://www.capterra.co.nz/software/210968/superchat)
    - [Compare vs Video Call Center](https://www.capterra.co.nz/compare/210968/1013368/superchat/vs/video-call-center)

## Related Categories

- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1013368/video-call-center)
- [View Product Profile](https://www.capterra.co.nz/software/1013368/video-call-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1013368/video-call-center> |
| de-AT | <https://www.capterra.at/alternatives/1013368/video-call-center> |
| de-CH | <https://www.capterra.ch/alternatives/1013368/video-call-center> |
| en | <https://www.capterra.com/p/230553/Video-Call-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1013368/video-call-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1013368/video-call-center> |
| en-CA | <https://www.capterra.ca/alternatives/1013368/video-call-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1013368/video-call-center> |
| en-IE | <https://www.capterra.ie/alternatives/1013368/video-call-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1013368/video-call-center> |
| en-IN | <https://www.capterra.in/alternatives/1013368/video-call-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1013368/video-call-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1013368/video-call-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1013368/video-call-center> |
| es | <https://www.capterra.es/alternatives/1013368/video-call-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/1013368/video-call-center> |
| es-CL | <https://www.capterra.cl/alternatives/1013368/video-call-center> |
| es-CO | <https://www.capterra.co/alternatives/1013368/video-call-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/1013368/video-call-center> |
| es-DO | <https://www.capterra.do/alternatives/1013368/video-call-center> |
| es-EC | <https://www.capterra.ec/alternatives/1013368/video-call-center> |
| es-MX | <https://www.capterra.mx/alternatives/1013368/video-call-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/1013368/video-call-center> |
| es-PE | <https://www.capterra.pe/alternatives/1013368/video-call-center> |
| fr | <https://www.capterra.fr/alternatives/1013368/video-call-center> |
| fr-BE | <https://fr.capterra.be/alternatives/1013368/video-call-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/1013368/video-call-center> |
| fr-LU | <https://www.capterra.lu/alternatives/1013368/video-call-center> |
| it | <https://www.capterra.it/alternatives/1013368/video-call-center> |
| nl | <https://www.capterra.nl/alternatives/1013368/video-call-center> |
| nl-BE | <https://www.capterra.be/alternatives/1013368/video-call-center> |
| pl | <https://www.capterra.pl/alternatives/1013368/video-call-center> |

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