---
description: Learn more about HelpCenter price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpCenter Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [HelpCenter](/software/1011967/helpcenter) > [HelpCenter Alternatives](https://www.capterra.co.nz/alternatives/1011967/helpcenter)

# Alternatives to HelpCenter

Canonical: https://www.capterra.co.nz/alternatives/1011967/helpcenter

> Explore the top alternatives to HelpCenter. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/164283/1011967/zendesk/vs/helpcenter)
2. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.nz/software/124981/freshdesk)
   - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/124981/1011967/freshdesk/vs/helpcenter)
3. **GLPI** — 4.5/5 (41 reviews) — Web-based Open Source ITSM and Service Desk Software. It provides automatic inventory, software deployment \&amp; ITIL compatible Helpdesk.
   - [View profile](https://www.capterra.co.nz/software/126254/glpi)
   - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/126254/1011967/glpi/vs/helpcenter)
4. **Hipporello Service Desk for Trello** — 4.8/5 (20 reviews) — Cloud-based service desk and help desk software designed to transform the way users manage customer inquiries and support requests.
   - [View profile](https://www.capterra.co.nz/software/1010843/hipporello)
   - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/1010843/1011967/hipporello/vs/helpcenter)
5. **RepairShopr** — 4.4/5 (127 reviews) — Cloud-based platform designed for repair shops that provides CRM, point-of-sale (POS), invoicing, inventory, and marketing features.
   - [View profile](https://www.capterra.co.nz/software/133945/repairshopr)
   - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/133945/1011967/repairshopr/vs/helpcenter)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/102188/1011967/liveagent/vs/helpcenter)
7. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
   - [View profile](https://www.capterra.co.nz/software/178819/engagebay-marketing)
   - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/178819/1011967/engagebay-marketing/vs/helpcenter)
8. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.co.nz/software/62194/livechat)
   - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/62194/1011967/livechat/vs/helpcenter)
9. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
   - [View profile](https://www.capterra.co.nz/software/182476/hubspot-service-hub)
   - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/182476/1011967/hubspot-service-hub/vs/helpcenter)
10. **Front** — 4.5/5 (286 reviews) — Front Chat enables real-time communication with customers. Dynamic chatbots \&amp; automated workflows help resolve customer inquiries fast.
    - [View profile](https://www.capterra.co.nz/software/132901/front)
    - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/132901/1011967/front/vs/helpcenter)
11. **HappyFox Help Desk** — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
    - [View profile](https://www.capterra.co.nz/software/83211/happyfox)
    - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/83211/1011967/happyfox/vs/helpcenter)
12. **Vision Helpdesk** — 4.6/5 (48 reviews) — Multi-Company Live Chat Software, Secure, Reliable Customer Engagement \&amp; Real-Time Customer Support.
    - [View profile](https://www.capterra.co.nz/software/102230/vision-helpdesk)
    - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/102230/1011967/vision-helpdesk/vs/helpcenter)
13. **Avochato** — 4.7/5 (135 reviews) — SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
    - [View profile](https://www.capterra.co.nz/software/161117/avochato)
    - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/161117/1011967/avochato/vs/helpcenter)
14. **Bitrix24** — 4.2/5 (984 reviews) — \#1 free live chat and contact center software used by over 15 million companies. Also comes with free CRM and email marketing.
    - [View profile](https://www.capterra.co.nz/software/113540/bitrix24)
    - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/113540/1011967/bitrix24/vs/helpcenter)
15. **Intercom** — 4.5/5 (1131 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
    - [View profile](https://www.capterra.co.nz/software/134347/intercom)
    - [Compare vs HelpCenter](https://www.capterra.co.nz/compare/134347/1011967/intercom/vs/helpcenter)

## Related Categories

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Ticketing Systems](https://www.capterra.co.nz/directory/30039/ticketing/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1011967/helpcenter)
- [View Product Profile](https://www.capterra.co.nz/software/1011967/helpcenter)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1011967/helpcenter> |
| de-AT | <https://www.capterra.at/alternatives/1011967/helpcenter> |
| de-CH | <https://www.capterra.ch/alternatives/1011967/helpcenter> |
| en | <https://www.capterra.com/p/228973/HelpCenter/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1011967/helpcenter> |
| en-AU | <https://www.capterra.com.au/alternatives/1011967/helpcenter> |
| en-CA | <https://www.capterra.ca/alternatives/1011967/helpcenter> |
| en-GB | <https://www.capterra.co.uk/alternatives/1011967/helpcenter> |
| en-IE | <https://www.capterra.ie/alternatives/1011967/helpcenter> |
| en-IL | <https://www.capterra.co.il/alternatives/1011967/helpcenter> |
| en-IN | <https://www.capterra.in/alternatives/1011967/helpcenter> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1011967/helpcenter> |
| en-SG | <https://www.capterra.com.sg/alternatives/1011967/helpcenter> |
| en-ZA | <https://www.capterra.co.za/alternatives/1011967/helpcenter> |
| es | <https://www.capterra.es/alternatives/1011967/helpcenter> |
| es-AR | <https://www.capterra.com.ar/alternatives/1011967/helpcenter> |
| es-CL | <https://www.capterra.cl/alternatives/1011967/helpcenter> |
| es-CO | <https://www.capterra.co/alternatives/1011967/helpcenter> |
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| es-DO | <https://www.capterra.do/alternatives/1011967/helpcenter> |
| es-EC | <https://www.capterra.ec/alternatives/1011967/helpcenter> |
| es-MX | <https://www.capterra.mx/alternatives/1011967/helpcenter> |
| es-PA | <https://www.capterra.com.pa/alternatives/1011967/helpcenter> |
| es-PE | <https://www.capterra.pe/alternatives/1011967/helpcenter> |
| fr | <https://www.capterra.fr/alternatives/1011967/helpcenter> |
| fr-BE | <https://fr.capterra.be/alternatives/1011967/helpcenter> |
| fr-CA | <https://fr.capterra.ca/alternatives/1011967/helpcenter> |
| fr-LU | <https://www.capterra.lu/alternatives/1011967/helpcenter> |
| it | <https://www.capterra.it/alternatives/1011967/helpcenter> |
| ja | <https://www.capterra.jp/alternatives/1011967/helpcenter> |
| nb | <https://www.capterra.no/alternatives/1011967/helpcenter> |
| nl | <https://www.capterra.nl/alternatives/1011967/helpcenter> |
| nl-BE | <https://www.capterra.be/alternatives/1011967/helpcenter> |
| pt | <https://www.capterra.com.br/alternatives/1011967/helpcenter> |
| pt-PT | <https://www.capterra.pt/alternatives/1011967/helpcenter> |
| sv | <https://www.capterra.se/alternatives/1011967/helpcenter> |

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