---
description: Learn more about Dialpad Ai Contact Center price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dialpad Ai Contact Center Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Dialpad Ai Contact Center](/software/1000762/dialpad-contact-center) > [Dialpad Ai Contact Center Alternatives](https://www.capterra.co.nz/alternatives/1000762/dialpad-contact-center)

# Alternatives to Dialpad Ai Contact Center

Canonical: https://www.capterra.co.nz/alternatives/1000762/dialpad-contact-center

> Explore the top alternatives to Dialpad Ai Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4078 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.nz/software/164283/zendesk)
   - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/164283/1000762/zendesk/vs/dialpad-contact-center)
2. **LiveAgent** — 4.7/5 (1772 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.nz/software/102188/liveagent)
   - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/102188/1000762/liveagent/vs/dialpad-contact-center)
3. **Dialpad** — 4.2/5 (562 reviews) — Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings \& video on any device.
   - [View profile](https://www.capterra.co.nz/software/190976/dialpad-sell)
   - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/190976/1000762/dialpad-sell/vs/dialpad-contact-center)
4. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.co.nz/software/21409/genesys-cloud)
   - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/21409/1000762/genesys-cloud/vs/dialpad-contact-center)
5. **Squaretalk** — 4.9/5 (102 reviews) — Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization
   - [View profile](https://www.capterra.co.nz/software/219046/squaretalk-matrix)
   - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/219046/1000762/squaretalk-matrix/vs/dialpad-contact-center)
6. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.co.nz/software/164772/omnichannel)
   - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/164772/1000762/omnichannel/vs/dialpad-contact-center)
7. **Eloquant** — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
   - [View profile](https://www.capterra.co.nz/software/1022365/eloquant)
   - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/1000762/1022365/dialpad-contact-center/vs/eloquant)
8. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
   - [View profile](https://www.capterra.co.nz/software/1019488/inx-app)
   - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/1000762/1019488/dialpad-contact-center/vs/inx-app)
9. **Sparrow** — 5.0/5 (4 reviews) — Conversational AI Omnichannel Helpdesk Management Sales CRM Debt Collection Sentiment Analysis Customer 360 Seamless Integration
   - [View profile](https://www.capterra.co.nz/software/217419/sparrow)
   - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/217419/1000762/sparrow/vs/dialpad-contact-center)
10. **GoContact** (0 reviews) — GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and AI.
    - [View profile](https://www.capterra.co.nz/software/201861/contact-center-platform)
    - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/201861/1000762/contact-center-platform/vs/dialpad-contact-center)
11. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.co.nz/software/156723/gladly)
    - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/156723/1000762/gladly/vs/dialpad-contact-center)
12. **Odigo** — 4.0/5 (3 reviews) — A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries
    - [View profile](https://www.capterra.co.nz/software/196966/odigo)
    - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/196966/1000762/odigo/vs/dialpad-contact-center)
13. **BroadVoice Cloud PBX** — 4.4/5 (30 reviews) — Stay connected anywhere with high-quality and reliable cloud-based business phone systems, including phone, SMS, video, and chat.
    - [View profile](https://www.capterra.co.nz/software/146949/cloud-pbx)
    - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/146949/1000762/cloud-pbx/vs/dialpad-contact-center)
14. **Vozy** — 4.0/5 (7 reviews) — We're a digital contact center platform improving company-client relations through AI-driven multichannel solutions.
    - [View profile](https://www.capterra.co.nz/software/170736/vozy)
    - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/170736/1000762/vozy/vs/dialpad-contact-center)
15. **USAN Contact Suite for Amazon Connect** — 5.0/5 (3 reviews) — USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more.
    - [View profile](https://www.capterra.co.nz/software/1017761/usan-contact-suite-for-amazon-connect)
    - [Compare vs Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/1000762/1017761/dialpad-contact-center/vs/usan-contact-suite-for-amazon-connect)

## Related Categories

- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)
- [AI Sales Assistant Software](https://www.capterra.co.nz/directory/34135/ai-sales-assistant/software)
- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Links

- [View on Capterra](https://www.capterra.co.nz/alternatives/1000762/dialpad-contact-center)
- [View Product Profile](https://www.capterra.co.nz/software/1000762/dialpad-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/300449/Dialpad-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1000762/dialpad-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1000762/dialpad-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/1000762/dialpad-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1000762/dialpad-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/1000762/dialpad-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1000762/dialpad-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/1000762/dialpad-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1000762/dialpad-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1000762/dialpad-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1000762/dialpad-contact-center> |
| fr | <https://www.capterra.fr/alternatives/1000762/dialpad-contact-center> |
| fr-BE | <https://fr.capterra.be/alternatives/1000762/dialpad-contact-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/1000762/dialpad-contact-center> |
| fr-LU | <https://www.capterra.lu/alternatives/1000762/dialpad-contact-center> |

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